A few weeks prior me and my hubby travelled to Ottawa for a mini getaway and we decided to check…read moreout Koena Scandinavian Spa in Gatineau They are located in Gatineau at the Chateau Cartier hotel We did not book any services and just decided to go with daytime getaway which gives you access to the saunas and pools Inside you already get a very warm and relaxing atmosphere just from the entrance You can rent a robe but I brought mine from home to use Change rooms are clean and up-kept You get a wrist bracelet that accesses your assigned locker number to store your personal belongings inside Immediately entering the indoor area and it looked so nice They have a warm pool and a cold plunge pool inside We tried the steam room inside called Mahalo The steam is infused with essential oils The steam is pretty thick and it can be hard to see when you enter The lounge in the outdoor area is nicely set up Tons of chairs and loungers to relax on Plenty of outdoor pools to chose from They have a little sauna that we tried and had a nice little chat with a couple around our age that were from Gatineau My hubby tried the cold plunge pools His expression was priceless but he said once you do the hot/cold/relax circuit a couple of times, your body gets used to it We tried a sauna ritual that they had We only lasted two songs of the 12 minute ritual The heat inside is pretty taxing We didn't get a chance to try the Himalayan salt room that they had that was indoors Overall the experience was amazing and I really surprised of the price point as it was cheaper for two people compared to a local spa in the GTA that has a similar setup I would definitely come back here again when we visit Ottawa-Gatineau again

We went this past Friday to Koena Spa located in Gatineau as part of our weekend getaway there…read more It's not far from Ottawa Roughly a 20 minute drive from the hotel we stayed at The spa is part of the Chateau Cartier Hotel Resort We went for the early morning that day as Fridays usually are busy during that time The spa offers services like massages, facials, and pedicures You can just opt to do the pool experiences for the day without needing a reservation for one of the above-mentioned services We went with the day experience The price was relatively cheaper than a place like Thermea per person which I found was really good I opted to rent a robe while my wife brought her own robe from home which saved us a few dollars The common areas are all kept clean along with the change rooms There are places to where you can get food and drinks from three different restaurants and bars Food and drink are on the pricier side so expect to pay a bit for that The pools experience are the same like Thermea's with where you go with hot/cold/rest cycles They have several warm pools at different temperatures There is a steam room called Mahalo where it blasts essential oils through the steam There is a Himalayan salt room inside There is a small outdoor sauna you can go into We tried one of the sauna rituals where it blasts extreme heat and the person who runs it waves the hot air into you We only were able to last two songs ....lol Overall the quality is top notch Staff are super friendly here and they communicate in both languages We will definitely come back again for another spa experience here

I booked an hour massage with Alysha two days prior to my appointment and it was amazing!! After…read morethe massage she taught me a couple stretches to help my back long term. I will definitely be back!

DO NOT GO THERE !!! This place is an absolute joke. They canceled my appointment less than an hour…read morebefore my appointment time. I booked it 2 weeks in advance. They weren't even able to reschedule me right away they told me I should wait for a call maybe in a week or two cause it's their "  busiest time "  of the year. Having your busiest time doesn't mean being rude and unprofessional to your customers. The receptionist was just so rude about it . It's funny how when it's the customer that can't make it they charge them a penalty fee if he didn't warn them 24h in advance, but when they call you not even an hour to cancel your massage they don't take ownership for it . Just disgusting

I've been going to see Leah for my hair since August 2018 at Westboro Spa & Hair Studio. The…read morelocation is convenient from downtown and the west end of the city. Before the pandemic, the hair stylists would serve coffee, tea or wine with your hair service. They removed this offering due to the pandemic, but it was previously a nice added touch. The studio itself is nice and clean with friendly reception staff. I usually get a wash, cut and style done by Leah, but I have gotten a balayage done by her once and an Olaplex treatment. The pricing at the Hair Studio is reasonable for what you get, in my opinion. Leah always does an amazing job, ensuring that I am comfortable during the entire hair service and that I am fully content with my hair before I leave. She is professional, friendly and fun to talk to. She has good hair care advice and is always happy to give her hair cut and style recommendations before getting started. She really pays attention to what the client wants and she works with confidence (always a comforting thing to notice when she is working on your hair!). I highly recommend going to see Leah for your hair care. I plan to continue going to her as long as she keeps cutting hair!

I have only been to the hair salon portion so far:…read more Staff is extremely knowledgeable about their field and hair products. Always friendly and curteous, offering fine beverages while you wait and/or during services! I have gone here specifically to have my hair dyed and it's been fantastic! I asked for them to surprise me because I never know what I want. I am never disappointed!

Good massage. What I did not like was the lady giving me the massage was on the phone, making…read moreappointments, and also talking loud on the phone. Not very relaxing. I wanted to speak to her about this after my massage, but, guess what? She was on the phone, again. I was not overly impressed by this.

Chinese owned small massage parlor which also offered facial. My husband i each got a 90min…read moreChinese acupressure massage. The treatment have showers so you can take a quick rinse after your massage which is great so we don't feel "oily" afterwards. If you've never had a Chinese style deep tissue acupressure massage, this is a good place. I'd ask for the male message therapist.

Carina is extremely professional and knows what she's doing. She takes pride in her business and…read moregives her clients exactly what they need and more. I've had massages done for many years now and was unable to find the right person to work all my knots out. Carina did that and more. The theraputic massage was sooo amazing that i couldn't stay up late that night. I was extremely relaxed and slept like a baby. I highly recommend this service. You will not be dissapointed.

Amazing experience! Super friendly staff. My facial and massage were so great! Highly recommendread more

This is my favourite beauty salon/spa. It is conveniently at Fairmont and Wellington St. You can…read morecall or text them to make an appointment and they will respond quickly. It was easy to make an appointment for the same day or next day. Paige did my Shellac gel manicure and it lasted about three weeks, until I had it removed. The gel looked so good at 2.5 weeks and that's never happened to me because they always chip or start to crack and peel within one week. I told her I wanted a neutral colour so we took a few nail polishes and tested them out first. She is patient, knows what she's doing, and her work speaks for itself. She also did eyebrow waxing and the shape is perfect and it was quick. I usually get threading because I find I get great results in the shape but I don't like the threading feeling. I'm getting a pedicure now. I'm sitting on an Adirondack chair, looking out the window, the salon smells lovely, it's quiet, there's relaxing music on, staff is friendly and the service is good! I will always come to this salon when I'm visiting Ottawa!!

I came here with high expectations due to the great reviews. The service was very attentive and the…read moreplace clean. It is very professional. They serve herbal tea as you get your nails done. However, my shellac was just slightly better than the one I had at another more low end place, two weeks ago, but cost twice as much for the same service: removal, manicure and shellac. The shellac on a couple of nails wasn't nicely shaped despite paying for a manicure too. The shellac was painted over the cuticle in a couple of spots. The shellac started peeling on three nails after 1.5 weeks. I had a shellac done in downtown Vancouver for 2/3 of the price that neatly lasted 3 weeks. Giving it a 3 because the service and atmosphere was great but not the nail job.

Loved this experience. The shellac French manicure looked perfect and still does 10 days later.read more

Poor management Didn't communicate appoint time and caused…read morean hour wait. Used to be good

This is my fav place for a little R and R. My mom and aunt introduced me a few years back and I am…read morehooked! They have a variety of treatments from maple wraps, to deep tissue massages to and Indian head massage (the hot oil is drool worthy). I visited a few weeks back and got the Thai Table Massage from Poon and it was truly the best massage of my life! It is a mix of massage and stretching and I felt so refreshed after. I will certainly be back to try every service on the list!

I love this salon! I have gotten hair and nail services. When I first moved to Ottawa for school I…read morescheduled my hair appointments to coincide with my visits home even though I wasn't happy with the stylist or cuts I was getting. I decided enough was enough and I would try the closest salon to me; the cat's meow. I have been regularly getting my hair cut here for around two years by Nicole. She's bleached, and dyed my hair vibrant colours. She made cuts appropriate for the length and my thick, wavy, huge amount of hair. (Including maintaining my pixie!) I have also had my nails done by Katie and Ashleigh. Both were done well and left me feeling like a million bucks! I can't gush about and recommend this salon enough. I am very sad to leave when I move out of Ottawa at the end of this summer.

Clean, cute atmosphere, friendly staff and amazing service…read more. I have just moved to Ottawa and it was a very painful thing for me to find a good place for eyebrow threading. I'm generally having hard times to trust people on this, since a lady has ruined my eyebrows once and it took a year to fix them.. So anways.. eyebrows are important and it changes your look. So if you don't want to risk anthing, I suggest you to visit this place.