This store is the worst. Two different trips to return brand new perfect shoes within their 14 day…read morereturn policy and still have to come back. This is the worst store. DO NOT SPEND MONEY HERE. Edit: Shortly after this post, Derek, the district manager, reached out directly to help rectify this situation. I am now hopeful that a third trip to the store will result in a successful return. Fingers crossed!

Saturday afternoon the mall is jam packed the kids in this store are staying calm helping everybody…read moreout great attitudes all around give these guys a free pair of sneakers

Nice Store I saw a…read morelot of basic and slightly older models, with the focus on keeping prices down. That's the best part here, you'll find something without breaking the budget.

Huge sale. I mean HUGE. I mean like cute shoes in my size for only $5 a pair. Now, if only they can…read morekeep this up year round, they'd have places like Ross beat!

Had exactly what I was looking for. Good selection, good prices. I have been a DSW fan for many…read moreyears and will continue shopping there.

My husband and I went to this store today to return a gift and purchase a replacement gift…read more Unfortunately, I needed to use the restroom but was told there was no public restroom. I thought if you were a customer you should be able to use the restroom. I was told to go next door to Barnes & Noble and use theirs. I can't understand why a paying customer is told to go to another store and use their restroom! Needless to say that will be the LAST time we will shop at any DSW!!! The clerk was very rude to my husband! This happened today, Jan 4th, around noon. ,

Real Colorado lives on in this place. Walking in the store you know you're not in Kansas anymore…read more (It's the red barn you can see from I-70 a little west of Denver.) They are NOT some generic, corporate outlet. They ARE a family-owned business with a wide selection and outstanding service. Ask for Doug if you're shopping for boots. He knows everything. My teen wanted a pair of cowboy books and I had no idea where to begin. I asked around and searched the internet but really, you need someone with expertise. We went a couple of other places and everyone we met was a new hire. At High Country we found people with deep experience. Doug took care of us. He had repaired boots for decades before moving to the sales side. He had thoughtful, first-hand insights about boot construction, durability, and repair. He patiently answered every question we had to make sure we found the right fit for what we needed. Can't wait to go back when my other kids are ready for a pair. They offer boots on a wide range of price points and styles. They can tell why things cost what they do and what is worth paying for. Everybody's feet are different and every boot maker is a little different so you really can't order online. If they pinch or chafe you're not going to end up wearing them no matter how cool or cute they look. Going into the shop let us get the right boot the first time around. They should last for decades. It's worth investing the time and money to do it right.

This is a review for Jo, but story time first…read more In the mid 90's my husband was gifted his grandfather's beautiful rodeo cowboy hat by his grandmother. He has always been sentimental about it, wearing it often, beating it up with wear. Over the years it got crustier and gained more of a patina as he reshaped it over and over again over our tea kettle. The crustier it became, the more he loved it. One day it went missing, and for months he lamented his loss until it was uncovered, completely flat, under a stack of winter blankets. Regardless of its condition he excitedly worked to reshape it, once again reviving it and bringing it fully back to life (to my surprise!) About a month later he came home from work to find our dog Pepper had completely mangled it, tearing off hunks of the crown as if she were peeling a tennis ball, her favorite pastime. Devastation doesn't cover the emotional state of this poor man holding his grandfather's hat with huge holes all over it. It was a complete loss. Over the past year or so I have hunted high and low for a similar vintage rodeo hat he could reshape and make his own- with zero luck. It was on my list of things to hunt for when we visited a friend in Denver, she sent us off to the Brass Armadillo to hunt through the vast array of antiques and vintage. He tried on many hats and not one felt right. On our last full day in Denver we decided to stop into Western/// and decided on an open crown hat in just the right hue. That's when we met Jo, who took her time shaping this brand new hat from an old photo of the destroyed one. She took her time understanding the importance of finally finding a good replacement for such a sentimental loss. I'd found a hat too, and by the time Jo was satisfied with shaping the first hat it was already past closing time. She apologized for holding up our evening, but continued taking her time shaping the second hat just how I wanted it. By the time we left my husband had also purchased a handsome retro Wrangler denim jacket, something he's not apt to do- he doesn't ever treat himself! He was completely blissed out on his new hat. Never once were we rushed or made to feel as though we held anyone up. We were treated kindly, allowed to roam a bit to browse the selection, and eventually released into the chilly evening so Jo and her associate could finish closing the store- over an hour past closing time. I have to admit, we felt like finding something appropriate was a long shot and were fully prepared to walk in and right back out. Neither one of us resonated with the pre formed styles offered, so purchasing a blank and having a craftsperson like Jo tease out a shape by hand was impressive to observe, and both of us wore our hats out proudly. Afterward, we ended up going out for drinks at a cowboy themed bar in Denver just to celebrate our new hats. Jo, we want to thank you for taking your time to recreate something so special to my husband. He's looking forward to beating it up and making new memories in it. Thank you especially for treating us so well and for your hospitality after hours, we really appreciate it! 10/10 recommend Western ///, especially if you want a hat- and make sure to have Jo shape it for you. Decades ago my husband was gifted his grandpa's gorgeous vintage rodeo cowboy hat by his grandma so it had sentimental value. He wore it ragged, reshaped it many times using a tea kettle in our kitchen, reviving it over and over again. When it went missing for months he was distraught thinking it was gone forever, only to find it crushed flat as a pancake under a pile of winter blankets. He once again revived his beloved hat loving the way all the abuse over the years had given it a unique patina and crustiness. Then he came home one day to a trail of torn apart hat. Our dog had made a meal of it. He was DEVASTATED. He again tried a revival but the damage was just too insurmountable. I've hunted high and low for a well fitting replacement with similar coloring and it has just not surfaced. On our trip from CA to visit a friend in Arvada, we popped into High Country Western Wear on Saturday night hoping to find a replacement cowboy hat, not really thinking we'd find it. He settled on a similarly colored open crown style (while I found a nice bright red for myself) and Jo went to work shaping from an old photo. She worked and worked to get the shaping and fit just right. She took her time getting the slope just right on the brim, and crafting the crown just right. Jo was phenomenal. She recreated a very decent copy of the original making my husband an extremely happy man. As she shaped mine he found a retro wrangler jacket he couldn't live without. We both love our new hats! I definitely recommend this shop, Jo stayed a whole hour to make sure we got the exact hats we envisioned and was kind the entire time.

Amazing Experience…read more I bought some shoes online that were too big. I thought returning them would be painful, but it was so easy! Stopped by, popped the app out, two scans, done. It makes me feel good about the brand. The staff is amazing too!

The Original Nike store in CO MILLS was great. Well organised, lots of selection, good merch and…read morealways helpful Staff who went out of their way to get you what you wanted. The New location is the Opposite. You feel like a Criminal walking in and Out under the eye of Police who give you the 'onceover'. The Staff are at best indifferent, few if any, and when ask for help where something might be, a casual vague point to 'it's 'over there' with little interest. The Selection is sparse, almost like left- overs that Stores won't take, general merch is seemingly shoddy and almost as if one is shopping for a different low quality brand. After a number of Store visits to see if the selection or quality or Service is improved I have given up. I can find the 'Good Stuff" in other stores who have what I want - not what is a seeming compromise. maybe it's the New Nike that has lost its way. No wonder their Stock price is a shambles reflecting the Management Team. They have killed the brand with indifference - their Outlet Store Model is horrible.

I really wanted a pair of Haflingers and that's all I knew. Went in with that info alone and walked…read moreout with the perfect ones. I also got a pair of Merrill boots on sale. I was iffy on if they'd be comfy bc they're heeled but he assured me that they were and he was right. I've worn them for hours at a time and love them! And the Haflingers!

Mucilli's at 1825 Youngfield St in Golden , Dropped off my Stacy Adams Dress shoes to have my soles…read morere-glued, paid in advance and will be ready in one week. Very reasonably priced, grabbed some quality shoe strings for me Timberland hiking boots and browsed their wide selection of top quality shoes, fantastic selection, I will be buying my boots from here for sure.

The concept at Feral is pretty cool. As a smaller outdoor shop, Feral sells both new and gently…read moreused clothing as well as hiking and camping gear. Though modest in quantity, I did appreciate finding a few items for doggies including trail booties (how cute!). Honestly, I felt that the gear selection seemed limited, mostly on part for biking equipment and accessories. Feral carries a few multi-use items like sunglasses, hydration packs, and headlamps, but other than that, nothing else. The store also lacks in service. There were three young ladies working at the front of the store, chatting amongst themselves. Not one customer was greeted when (we) walked in and checking out felt like an inconvenience to the staff. Prices here on new gear is a bit on the higher side in comparison so it's worth it to shop around (online).

Great array of used snow apparel. Lots of name brand, good quality, and fair prices. Fitting rooms…read moreto try on apparel. Have a lot of brand new gear as well. Staff is super friendly and there to assist. Very nice store and great location.

Best boutique on Tennyson!!! Obsessed with this place, the clothes, the shoes, the jewelry, and…read moremost importantly the girls who work here! The customer service is top tier!

I had very little time. Walked in, told the family man that working here what I needed, he brought…read morethe perfect item to me in my size. In, out and done! As it should be! Darling store-I'll be back when Ive got more time!

Writing this review for 2 different reasons: poorer service when busy but fantastic service if you…read moretalk to the right person. I visited during a very busy day looking for hiking boots for Colorado living and also Mt Kilimanjaro. Since it was so busy I was helped by someone in the shoe department who didn't quite have the knowledge to guide me to what I need. I ended up leaving with 2 pairs that I ultimately returned. Not the best but they were busy. HOWEVER, I went back on a less busy day, and Tom in the shoe department was an absolute angel. I told him what I'm looking for and he pulled 3 pairs out for me- size, weight, function that I needed. The second pair I tried fit like an absolute glove and I was in and out much faster and happier. Tom was super helpful and had the knowledge to vouch for this pair of shoes. Very happy, give that man a raise!

Visiting Denver I knew we had to visit the REI Flagship store located in downtown. This huge store…read morestands next to the South Platte River where the Cherry Creek and South Platte rivers unite in beautiful Confluence Park. Such a great location. The store itself is huge and located within the restored 1901 Denver Tramway Building. This building is all brick and just stunning to walk up to and into. They offer every type of equipment one would need for their selected sport whether it's hiking, climbing, cycling, camping, paddling, skiing, snowboarding or overall fitness. They also offer the option to rent outdoor equipment, provide a full range bike shop and ski and snowboard services. The store features a 47 foot tall climbing wall right in the middle of the floor and other unique decorations. I have never been in such a huge REI store but it was a fun experience. My husband managed to spend all his saved up gift cards (Ha! Ha!) Service was friendly and helpful from the staff. REI can always be a little on the spendy side but I always try to catch their sales. I love being a member and receiving my annual rewards. Parking is the only downer as it's only free for the first hour. After that you must pay and believe me, an hour is not enough time here. So glad we had the opportunity to stop in, shop and check out this historic location.

Lots of talk on here about the dreaded Paula - and I was ready for her when I walked in. Alas, she…read morewas nowhere to be found. Instead, a kind gentleman named Robert helped me and my elderly parent select just the right shoes. He informed us of a discount opportunity we weren't aware of and he made sure everything was in order before we left. The store was clean, well stocked and the whole experience was fantastic. Maybe next time we'll get to meet the infamous Paula, but for today, we worked with Robert and he was amazing.

After reading all the posts about the dreaded Paula I was ready for her. Instead I found Ruth, a…read morevery kind and knowledgeable lady who really knows her SAS shoes. After having both feet measured and finding out that I was not a size 9 1/2 but an 8 1/2 and after trying on about 8 different shoes I settled on 2 pairs. Love them both. And Ruth, thank you so much for your expertise. I'll certainly be back. Janet A.