This place is literally a joke. Been trying to call and schedule an appointment for weeks now. They have never called back even though I've left many voicemails. I should've heeded all the reviews that said to avoid this place. read more

This facility needs to be closed and reported to the health board. If I could give this place NEGATIVE STARS I WOULD!! Staff: EXTREMELY UNPROFESSIONAL - This location is a joke. Beyond disappointing service and the staff should be ashamed of themselves for not performing at some minimum standard. If not for your employer, if not for your patients, at least for yourself. They don't answer the phone. They don't call back. Front desk staff told patient very casually, "she probably forgot about you, it's not uncommon Dr. Reddy forgets about patients" (verbatim from the front desk staff member herself) Business hours of operation: They are closed during stated open business hours. They're out for lunch for 2 hours and then don't come back. Cleanliness/hygiene: Dr. Reddy had disposable gloves on from seeing another patient and washed the same gloves in the sink. Her gloves were already yellowed as if she had them on all day. Really concerning. They are disposable gloves for a reason. **Somebody needs to be held accountable at this place. read more

Reddy Urgent Care - Waste of a facility. - Urgent Care Near Me - Elk Grove, California

If I could give zero stars I would. We had a 10am appointment and the doctor finally saw us at 11:45. She spent less than 10 minutes in our room and ever look at our son's injuries. She gave us useless referrals that the earliest the other clinics could see us was 4-8 weeks. One referral the doctor she referred us to is no longer at that clinic. She took our paperwork and left then had the nurse remove us to the waiting room and she never came back to talk to us. The registration lady handed us referrals out the window. It was also lunch time so they turned the lights off and locked the door while we waited for our paperwork. We couldn't use anything she gave us. Save your money go somewhere else. Hospital referred us to this location as a follow up. It's a joke! read more

Very disappointing, do not go there if you want your family to be healthy and safe. Because of them my kids health condition got deteriorated and we had to rush them to the ER. This facility needs to be closed and reported to the health board. read more

https://www.dca.ca.gov/consumers/complaints/medbd.shtml Do yourselves a favor and report this doctor. I am a new patient and did a walk-in to schedule myself an appointment around 12pm. As I walked in, there were no patients in the clinic and the receptionist window was closed. Because the window was glass, I could see there was a receptionist behind it. So I said, excuse me, are you guys on lunch? She opened the window and answered no, lunch is at 1pm. SO WHY THE FUCK ARE YOU HIDING BEHIND THE WINDOW AND NOT EVEN ACKNOWLEDGE YOUR PATIENTS?? Afterwards I tried to schedule myself an appointment. The other receptionist took down my demographics and wrote it on a piece of scratch paper, which is already a red flag to me since this is confidential information. He then asked me if I received my booster shot. I said no so he said that I would need to get a covid test before my appointment. I was so irritated at this point so I asked for that scratch paper and my insurance card back and walked out. This doctor needs her licensed revoked. I am only an EMT and I provide better customer service and treatment for my patients than this clown ass "urgent care." read more

I am literally given this place 1 star because I have to it's horrible service all around. The receptionist do not care about the patients and are so rude! The doctor all she does is give you referrals for everything and doesn't provide any patient care. How she has her MD license is questionable yet her own practice is even more mind blowing. She prescribed anxiety medication for an ear infection how that came about I am still trying to figure out. I will be escalating this more to ensure the right action is taken. read more

Against my better judgement after reading the reviews I went there this morning. First they open at 9am, yet they don't show up until 8:59am and then have to setup. I had my forms already filled out so I could get in right away. I was told that the "doctor" would have to call Blue Shield to verify they accept my PPO plan and I would have to wait. She then said she couldn't guarantee I would be seen because they have people coming in with appointments. So this isn't a true Urgent Care, I would recommend taking the reviews for this place seriously! read more

I went in for urgent care, because that's what they market themselves as, and it turns out they don't actually offer urgent care services. So then I ask for an apointment asap, and the front desk lady hands me a hand written paper for me to fill out my personal information. Behind that paper was another patients personal information, that she just handed me to fill my info behind! She was able to verify my insurance, but still wasn't able to give me an appointment because the doctor personally had to verify the insurance as well and that would take about 72 hours. read more

How the hell did my comment get deleted?!? Let me make it clear once again! This is when I was a medical assistant back in 2013 or 2104. "Doctor" Reddy is by far the worst doctor or facility I have worked for as an intern. I studied day and night to complete medical assisting school. I got a spot to intern with this so called doctor. WORST DECISION!!! She treated me like a slave! I was picking up trash bags and vacuuming floors and wiping down counters more than what a medical assistant is supposed to be doing. She never let me room patients. Anytime I finally got the chance to, her little sick up medical assistant, HEATHER would push me to the side and take over. If I didn't know the name to an injection she would look at me like I was a complete idiot that never went to school. As a intern they don't teach us "the also known as" names. Plus as a intern I am supposed to continue to learn and practice. I would eat my lunch in my car because I know she would keep walking by to see if I was finished yet. I felt like a slave working here. I had enough got my time sheet signed and walked out and never looked back. Be carful if you try to visit her or work for her. I would NOT recommend unless you have the courage to put her in her place. I was young and only had enough courage to walk out. Glad i did. read more

If you want to know the difference between good and bad doctors, this is it right here. I have never met a doctor getting mad, because i asked her to repeat what she said. She rolled her eyes and talk to you like you are there begging for spare change. I'm a disabled veteran, and i was there translating for a friend. To be honest, I have met better people in third world countries. read more

This is by far one of thee WORST clinics I have EVER seen as far as customer service and would give it NEGATIVE stars if I could. The reception is HORRIBLY unprofessional, I wouldn't even take a sick and dying SNAKE to this place and I hate snakes. Speaking of snakes, the doctor of this place needs her license IMMEDIATELY taken. I am a nurse and found this clinic to be DISGUSTING along with the people in it. They never keep their hours, and hardly EVER put signs on the door, then when confronting the staff about it they act like YOUR the problem. This clinic doesn't know the meaning of the word URGENT. This place is a damn joke. This clinic needs to go away. QUICK. read more

This place is horrible I repeat horrible I have called corporate and I hope others do too...they do not answer the phone and when you come in the receptionist is sooo rude definite language barrier ..instead of even having any cause for concern he closes the window on you ! This is not an urgent care I saw 2 people go in for back pain and ear infection and both were turned away so do not waste your time ... the guy receptionist needs to be fired a monkey can do what he does and that's type word for word what we write on paper ...except the monkey probably would have more manners ...I don't care what insurance you have medical or top notch the way he treat the patients is outrageous.Do Not waste your time read more

Where do I start on how unprofessional this doctor office is ran. Dr. Vijyaya Reddy office is primary care and urgent care. First off their hours are all wrong. It says one thing in the window but they actually take 2 hour lunch breaks and lock their doors so you can't even wait inside to be seen. You have to wait out in your car or by the door just to be seen for urgent care. This is the only urgent care I ever been too with this type of business. Dr. Reddy urgent care hours are 9am-4:30 pm with a two hour break around 12 until 2 pm. Dr. Reddy need to consider hiring another medical assistant receptionist that hates her job and is only their to collect a pay check. She's rude,rushy, and flat out unprofessional. She talks to patients as if their bothering her. Dr. Reddy medical assistant that was also there that day was rushy, rude who also acted as if he was being bothered by you coming up the window for assistance. I mean hey I am the patient here treat me like it. I think this Doctor office business has forgotten who pays their bills. UMMMM that would be "Us" (your patients) hard earned money and health insurances. Dr. Reddy need to cut her ends with the Medical assistant (Heather) that never leaves her desk and just sits and nags. I mean she doesn't even giver her full attention to you when your speaking to her she gives no eye contact. Dr. Reddy is the only doctor here at her so called urgent care. So if your looking to be seen by her or maybe another doctor at this "Urgent care" well that's out. Dr. Reddy is also very quick when talking to you. She has a indian accent so you have make out some of the things she says because she speaks so fast. Her sessions with you is also very quick so better be able to have notes ready for her. or you will completely forget what you were going to tell her. This doctor is in a great location but please don't let that full you. Dr. Reddy is a primary care physician that always refers you out to another doctor so save you time and money and find another doctor or urgent care. BTW if your looking to get a pelvic exam or Pap smear done here forget about because she doesn't even perform them. I'm not sure if it's just because Heather (Medical assistant receptionist) doesn't want to do her job and get up from behind her desk. Or Dr. Reddy can't handle it. Long story short find another Dr. or urgent care. Its not worth the time. read more

Dr. Reddy didn't care about any of my health concerns. I have a family that has a history of multiple autoimmune disorders. I started to have many symptoms after I contracted covid. Besides calling and leaving messages for weeks, I was finally able to reach someone after 2 months of calling. I went to her with concerns and asked multiple times if she could order tests, she refused and said that she didn't think I had any of those disorders and that I shouldn't worry about them. After the symptoms had developed and gotten worse I demanded she order the tests. She still refused until I stated that my previous doctor had me tested before and he was able to find something that hadn't yet developed. When we received the results she stated that I had rheumatoid arthritis and everything else was negative. She told me she was going to refer me to a rheumatologist. Well that never happened, I called her multiple times to get information and no response from her or the office. I then reached out to another doctor for a second opinion. And what do you know I was diagnosed with Lupus and even worse all my test came back very low or very high. I went months without having medication that could keep this disorder stabilized and from spreading to my organs. And the worse part is that upon my new doctor looking through my records she was able to find that there were many test and documentation that discussed the possibility of me having an autoimmune disorder. This woman doesn't care about her patients and it's very sad that we have someone in a field that is meant to help others and she is not capable of doing this. Another issue was that I was going over something I seen in my medical record about me having kidney disease and she said it was an error possibly made by my old doctor and when I asked her to remove it, she stated it should be fine. Like who would want to have something like that on their record if it's not true? read more

I wrote a whole long review for this place and realized that I was putting too much energy into the whole thing. I'm gonna try to be like the Buddha and make this review succinct, as if the Buddha ever gave reviews (well, considering that stomach, maybe he did). Things that happened to me at Reddy Urgent Care: 1) Receptionist made fun of my weird name. 2) Receptionist was offended that I accidentally referred to Dr. Reddy as a "he." 3) Referral specialist said I wasn't covered. And then I was. And then I wasn't. 4) Told not to come in today. "There's a 4-hour wait," he said, "and you might as well go to the emergency room." Reddy Urgent Care: Where "Urgent" means "Come In Tomorrow." I'm switching plans just to avoid another interaction with these fools. read more

Terrible place. Will never come to this urgent care or recommend it to anyone. I showed up at 4:15, the doors were locked when they close at 4:30. I kept knocking, the receptionist saw me and closed her blinds so I couldn't see her. I stood there continuing to knock and nobody ever opened the door or even bothered to tell me they weren't accepting anymore patients. This is supposed to be an Urgent Care facility, I'm glad I wasn't bleeding to death. This place deserves to be shut down because of the horrendous customer service. read more

The receptionist, Heather, is probably the rudest manager I have ever witnessed in any business. The young gentleman, Christian, who works with her is a saint in my book for being capable of dealing with this hag on a daily basis. She is condescending, loud, and completely unaware of how any sort of customer service is handled. We sat here for an hour waiting to be seen and we witnessed her speaking to Christian like a dog, commenting on a woman's illiteracy who wanted to come in while they were closed, and discussing patient records history loud enough for the entire waiting room to hear. We were the last patient to be seen before lunch time, so I am assuming that is why the visit was so short. Dr. Reddy took look at my boyfriend's eye from about two feet away and immediately said that he would need to go to his PCP, but she would prescribe antibiotics anyway, even though they wouldn't help. Really? Just giving them out like candy huh? We left the room and waiting in the waiting room for the prescription and once again, Heather was talking. It was astounding to see someone tell a coworker to not put the magazines on the chairs, even though that was the only place to put them while he dusted the end table. Then she proceeded to tell him how to stack them and to do it fast. Bless his heart for just smiling and doing it. I want to comment as well about how Heather, who is clearly sick, coughed multiple times into her hands while handling our paperwork. My boyfriend attempted to use the hand sanitizer next to the door but it was bone dry. Every comment on this place talks about how terrible this woman is...how she is still employed is beyond me. I only looked this place up on yelp because of how angry her voice made me. And I was pretty disappointed to see that it's not an isolated incident. read more

I like doctor Reddy as a person but this place rarely returns phone calls. Most of the time when you call you only get the voicemail. The receptionists are not helpful. I have been having issues for months. Issues with referrals, getting refills, ive had to wait an hour past my appointment time to get seen, and the hours are strange. I have reached out to her through the pharmacy, my insurance and with the receptionist to get approval for a medication. I really wish I didnt have to write a negative but it was the straw that broke the camel's back. I was hoping not to have to change to a new doctor right after surgery but I'm going to have to. read more

Terrible place and misleading information. It shouldn't be called Urgent care since it takes forever to see the only Doctor of the place. Their business time is misleading as they feel like closing whenever they feel like. Their female reception is rude and too much snark when greeting patients. The doctor was the worst as she did not listen to what my friend needed. I should have listen to her and leave already. We wasted 3-4 hours of this useless place and drove far for this. We are never coming back again. Terrible. read more

This place is one of two urgent cares that accepts my insurance. The other one is quite the commute for me. I've had a great experience here. I didn't even make an appointment and I got seen within 20 minutes. The MA is amazing and extremely nice. Dr. Reddy came in to see me within 10 minutes of getting a room. She was very knowledgeable in my opinion. Since I have a strong science background (I am no physician by all means) I knew enough to understand what she was explaining to me and the reasoning behind it. Dr. Reddy is nice and funny. I would have no problem coming back. Every time I called my phone call was answered. I had no issues with Heather! She was really helpful and straightforward. read more

This place is the WORST urgent care!! EVERYTIME I try to have my kids seen there THEYRE CLOSED!! On one occasion The receptionist was late and rude!! Today is the last time I will go there. This sign is always conveniently posted on the door hours before closing time!! I arrived at 320 and they're supposed to close at 6! read more

Reddy Urgent Care - Urgent Care Near Me - Elk Grove, California

I was forced into this doctors office via "not many choices left" for workman's comp. Although workman's comp paid Dr. Reddy's office for me to see Dr. Reddy, instead I was pawned off to Dr. Tolentino. I can't even believe such a person was given an MD. I have suffered extensive work related injuries as a motor cop and dealt with an endless flow of health care providers but Dr. Tolentino, in Dr. Reddys office, took the cake. She first saw me in mid November, recommended some treatments and because this doctor can't figure out how to submit an RFA (reason for authorization) through workman's compensation (even though she is a workman's comp doctor), all suggested treatments were denied, even PT. Because she failed to follow appropriate comp protocol, utilization review board of comp wanted a peer to peer phone call, which is quite customary. I was still waiting for initial prescribed treatments by the end of January when I got the report back from workman's comp saying treatments were denied because Dr. Tolentino never responded back to their inquiry, her having filled out the initial paperwork incorrectly. When I inquired with my adjuster the results of the call he placed to her about submitting the correct paperwork, I was informed the doctor refused to even answer the phone. After I got quite angry with her for her lack of progression and otherwise wretched conduct, she told me wasn't required to take the necessary steps to get things approved if denied in the first place. Even if it being denied in the first place was her fault and she IS required, being on the workman's comp network! Being out on injury from your job is already stressful in itself. Being injured in performing normal duties of life is horrid. Seeking medical treatment you're directed to because they are on your work comp network and you have no other choice is wretched. Having the doctor stomp her foot and flat out tell you she's not doing the work necessary to get you your treatment? Priceless! And not in a good way... read more

Drove all the way from arden cause this place was the only place that accepts my medical that has my primary care doctor. Annnd they are closed !!!!! Beyond frustrated. read more

Reddy Urgent Care - Annoyed. - Urgent Care Near Me - Elk Grove, California

We went their for my mother because she was very sick but doctor Reddy insisted that she was guy healthy even though my mother was clearly sick. Doctor was rude and absolutely I Uncaring and horrible. A day later she was taken to the hospital and was admitted in for a week as she got more anf more sick. Finally when we went back to Reddy for my mother's check up on which the doctor at the Hospital insisted we should do she was even more rude when we confronted her on it. Then when we asked her for papers regarding a nurse she denied it starting it was a hard time for her and such. What the hell!! Are you kidding me!!?? She is absolutely horrible and does not care at all for her patients and I would not recommend her at all read more

dr reddy is so amazing i've been going here and recently had my mother transferred here and she did everything possible to make sure she is in great health thank you dr for treating us with love and care and ur main girl in the front is amazing read more

This urgent care center was one of the very few in California that accepted my medical group so I drove several miles to be seen. I had a piece of pencil led stuck under my skin (but not too deep in) and I needed it removed. The front desk employee (white young woman) said that they are out of numbing agent so they can't see me and that I should go to an emergency room instead. When you work, going to an emergency room and waiting for over 18 hours is not feasible. This is what I actually ended up doing, and of course I had to miss work the next day. My injury is considered "non-urgent" compared to other emergency room patients... but it is something that needs to be treated nonetheless... and I can't wait 3 months to set up an appointment with my primary care physician, then 5 more months for a dermatology referral, then 2 months for a dermatology appointment. What kind of an urgent care facility runs out of numbing cream?? I even agreed to do the procedure without the cream and they still refused to remove the foreign object from my skin. IT WAS VERY CLEAR THAT DR. REDDY JUST WANTED TO GO HOME AN HOUR EARLY INSTEAD OF TREATING THE PATIENTS SHE'S PAID TO TREAT. Waste of time. Dr. Reddy, you are a shame to the medical care profession. read more

I wouldn't come here if I was dying this is by far the most unprofessional place to be seeing the doctor is very rude unprofessional as is her entire staff. The hours are not listed on the window we called and we were told that they close at 6 PM we arrived at 4:32 and the doors were locked. Receptionist refused to open the door. When I called I was told that they lock their doors at 4:30 on the dot and would not except anybody. We drove over 1 hr to get here. read more

Completely horrible!! If I can give a negative star I would! I haven't seen the doctor in two years and tried booking an appt. They kept telling me I was not in their portal when my insurance clearly verified that i was. Giving Dr Reddy's office sometime.. I waited for another month before scheduling an appointment. Today was when I finally got to meet with Dr Reddy& I was super excited because again it's been a really long time since I have seen a doctor to meet my health condition. First off the front receptionist was quite rude and I was able to deal with it, but once I got into the back room, the student trainee was assisting me and hesitated many many times pausing to think of what to inform me as if she had no knowledge of how to help my condition. Once the doctor came to assist me--she already had a bad attitude with me because my 2 year old had turned on her computer screen --YES my husband tried to grab my daughter, but then the doctor began yelling at us stating "these computers are never to be turned on because they cost us money." Then as she saw the screen pop up stating would you like to restore your last session or would you like to cancel... Dr. Reddy points at me and claims "you see you broke it! its gonna cost me a lot of Money to fix it and i am going to bill you for it!!" She then stormed out of the room and demanded her employee to take a look at the computer and reiterated to her employees what she just yelled at me about. This entire office and DOCTOR was completely rude, unprofessional, and completely disrespectful!! I wished I could have seen the other yelp reviews before I came to this office. I do not recommend. And I ain't paying for things that should have personal insurance on! Who points at your patients and demands for a payment?!?!?!? This aint no you break you buy retail place! C'mon... So dissapointed read more

I walked in to an empty waiting room, requested to see the MD for arthritis, specifically cortisone. I was admonished for not having a primary care MD, I was then told they don't give out pain meds, (never asked for any!) and was told the wait was over an ! Suggested I make an appt which I did for 3 1/2 hours later. We went and had some lunch, still had over 2 hours to wait so we went to Urgent Care on Bruceville, had to wait about 20 minutes in a crowded waiting room. Saw the MD, had an xray, got a script for cortisone, went to CVS to fill the script, and was still finished well before the scheduled appt at this place. I wouldn't go here again! read more

This doctor has no bedside Manor , and her staff is rude . I would recommend this Doctor as well as her receptionist Cultivate there empathy skills online with Empathy at work courses read more

To sum it up first: that was the worst experience I had. Dr. Reddy lacked professional knowledge and had a horrible attitude. She talked really fast with a heavy accent and was constantly raising her voice at me. After I explained my conditions, she was not able to diagnose me or tell me anything I don't already know. But what frustrated me the most was her bad attitude towards her patient. She walked out the office before answering my questions. I wasn't even aware that my session was over. She was also constantly cutting me off before I finished speaking. If you are looking for a doctor that has bad attitude, lack of knowledge, and an over all lack of concern for her patients. Then I would highly recommend Dr. Reddy. I was in shock when she just walked out. It's truly a shame that such doctor exists. read more

I was employed at Reddy for a pretty long time, and the last few months just became unbearable, aside from the barely minimum wage pay for overworking is, she mainly was more interested in lining her own pockets, instead of valuable patient care! It just got too overwhelming and had to part ways! I also heard that she has just let go of the only MA that was still working there, because she has an extern! That's pretty sad! read more

She is very friendly but the way they run this place is ridiculous. It seems like it's just her and she just goes from door to door helping patients in the waiting room. I waited in the waiting area and then waited more in the patient room for a total of one hour. They need more doctors here. It seems like they're in a hurry and don't have time to really hear you out. Me waiting for an hour only to be seen for like 5 mins. I asked for a renewal of my meds and referrals for other specialists. It has been a week and still no updates. On top of that, the office doesn't even pick up there phones. You really feel more helpless. read more

Wrong address on Yelp. Lead me to neighborhoods on Elk Grove Blvd near Franklin high. Came in and it was pretty full or maybe it was just the waiting room that was very small. Probably had like 10 chairs. Front desk staff wasn't welcoming. Loud tone and rolled her eyes when I told her never mind I'm going to leave. Like hello!!! Your job is to welcome and check in patients daily and if you can't do that happily then maybe you should look for a profession that doesn't deal with patients directly. Geez read more

This place is the ABSOLUTE WORST....DR.REDDY is extremely rude and unprofessional. I don't understand how she is doctor when she has zero compassion. read more

I had a car accident a week before but was out of town. I still felt like maybe I needed x-rays so I called Blue Shield to find out an urgent care to do so. Blue Shield gave me Dr Reddy at Urgent Care's number because they had a lab and did x-rays. I called the number, told them that I had an accident a week before and wanted to make an appointment. They said the Dr wasn't taking new patients but I could be a walk in for Urgent care. I asked if I could come right then but they said they weren't open until 1 pm. I wasn't sure if she said 1 or 1:30 so I had her confirm that they opened at 1pm. I got there at 1:30 to find a sign in the door stating they were at lunch until 2. Wth? I knocked on the door and told the woman through the window that I was told they were open at 1pm. She said the dr said I was "welcome to come back at 2". I was really annoyed. So I came back at 2:15 and then was told by the receptionist that the dr " doesn't take car accident patients" "!!! What??? I said I just need a check up and an xray. She then said that they don't have x-rays there!! I said not only does Blue Shield say you do x-rays but it is actually etched onto their window door along with saying they are open from 9 to 9! Horrible. Waste of time. read more

Horrible service! 2 hour wait with an appt. Dr. Reddy is very rude and absolutely does not listen to your needs. Dr. Reddy was the only doctor with 3 people all scheduled to be seen at 11:00..including myself.. While I was there 2 people complained about leaving messages and not getting a call back. I now understand why they were so upset. I attempted to f/u and no one answered the phone, left a message and did not receive a call back. Never again. read more

I recently lost my insurance and had to apply for new insurance through MediCal. After being assigned to Dr. Reddy by my insurance, I call to schedule an appointment for the following morning. I showed up on time but ended up waiting in a small, crowded waiting room for 30 minutes before finally a nurse comes out and call my name. Except she didn't call my name. She got my last name right, but the first name was completely off. For whatever reason, she thought my name was "Jordan," even though only the first letter is in common (red flag #1) The nurse does the routine checkup tasks. She weighs me, checks my blood pressure, and so on, but I she wasn't able to check my height because their height rod was broken or missing. (red flag #2) I'm seated in a small, empty hospital room, where i end up sitting for another 15-20 minutes waiting for Dr. Reddy to show up. When she does, she gets my name wrong again, and when I inform her what my real name is, telling her that I wrote it down on the paperwork and showed the desk staff my insurance card, she leaves the room. I'm left in the room with the door wide open for another 10 minutes before Reddy finally comes back. She asks me if I have any past medical history, so I tell her that I had asthma as a young child, and she basically tells me that I'm looking healthy and am good to go. She doesn't ask me for my past insurance company, my immunization history, my paperwork, or anything (another red flag). Overall, that experience was mediocre at best. The final straw though was when I called Reddy's office asking for a TB test. The nurse said that they charge $50, and she wasn't sure if they had any in stock, so I should call a different urgent care office (what the heck? She couldn't bother to check their inventory?). I inform her that my insurance covers TB tests, and she ignores that, saying that they charge everyone. So I call my insurance, and they tell me again that TB tests should be covered, free of charge. My insurance calls me back the following day, saying that Dr. Reddy refused to negotiate with them. My insurance then said that they were going to report Reddy's office for making fraudulent charges and refusing to accept insurance plans that Dr. Reddy claims to accept. Overally, Reddy's office is unprofessional, disorganized, and unreliable. She doesn't seem to care about correct medical practices and simply wants to take as much money as she can from patients. I have never seen such a negligent doctor, especially one who owns her own medical office. Go somewhere else if you have the option. read more

It is very unfortunate that I have to write such a negative review but Dr. Reddy gave me no choice. I first saw Dr. Reddy in March 2018, my husband just passed away in February and I lost my medical insurance so I was assigned to Dr. Reddy through anthem blue cross Medi-cal. It wasn't the service I was accustomed to coming from Sutter medical group but I liked Dr. Reddy and she seemed compassionate about the loss of my husband and was concerned about my state of mind. She sent me for blood work and asked me for my prescriptions from Sutter so I could stay on my medication. The first red flag was when she decided that I only needed my blood pressure medication and the thyroid medication I had been on for ten years she would not refill. I called her a few weeks later to ask for a different prescription for my high blood pressure medication due to adverse side effects and again no response. I called several times and tried to ask why but her office simply would not respond. I learned that is what she does. I didn't see her again for another year and I was going in for a more serious problem, she sent me for an X-ray of my back and an MRI and I thought she's going to help me. After the MRI results were in I called the office to get a referral because that's why she ordered the MRI so she could give me a referral but that is more smoke and mirrors. They sent the referral almost two months ago but you can never get an appointment, they always say the new patient intake person is never available and they never call you back, I'm not even sure if they have a referral because the right person to talk to is never there. I called Dr. Reddy's office to see if they could help with the referral but again no one ever calls you back. She also had a medical assistant call me with my MRI results and she told me that I had arthritis and to put some ice on it. I have had two back surgeries so i knew something else was going on. I called the imaging clinic to get a copy of the report and yes I do have arthritis but it also says I have spinal stenosis. She never went over the results with me so I have no way to ask questions or get any medical care when my legs are going numb and I need a cane to walk. The final straw was this morning when I called to get an appointment for my daughter who is not feeling well and I was told they are to busy right now to make an appointment and she will call me later. That's what they said yesterday morning when I called and I waited until 6pm last night with no call. I could go on but it's just more of the same. Basically it's a terrifying hamster wheel that never stops. read more

I am shocked from the other reviews..I had to drive 35 mins to see Dr Reddy, she was the nicest doctor I've ever had! I am so happy I have finally found a doctor I will keep. read more