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    Redefine Rentals

    5.0 (23 reviews)
    Closed 10:00 am - 6:00 pm

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    Photo taken by Redefine Rentals 70-200mm lens.
    Takhia B.

    This will forever be my first choice when it comes to renting any lens! Found Redefine Rentals at the last minute and so glad that I did. I was in NEED of a certain lens and thought it would be impossible to get, due to the fact that it was last minute, but I got a fast reply from Scott and within a few hours I was holding the beautiful lens I needed. No scratches, quick and awesome customer service and best of all...(drum roll) reasonable pricing! Redefine Rentals is definitely a favorite in my contact list.

    Awesome equipment at a great price! Ready for those jobs...

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    4 months ago

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    4 years ago

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    4 years ago

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    4 years ago

    Scott is very friendly & easy to work with. Responds quickly & has great prices. My go-to for camera rentals!! Highly recommend.

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    3 years ago

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    4 years ago

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    4 years ago

    This is definitely a store I can count on to get affordable pricing on quality equipment. The service is exceptional.

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    12 years ago

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    12 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    10 years ago

    have loved this rental place for years. Easily the best place outside of New York

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    10 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    Ask the Community - Redefine Rentals

    Review Highlights - Redefine Rentals

    What makes Redefine Rentals my "go to" is the impeccable customer service that I get from Scott and Matt.

    Mentioned in 10 reviews

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    Walmart Photo Center - Passport photo 2- Todd

    Walmart Photo Center

    (4 reviews)

    The kind of service I received today deserves a 5 star rating. Staffs in this department were very…read morehelpful and patience in helping me get my photos done in time. Vince and Phyllis totally deserves 5 stars. Thank you so much for your excellent work.

    I am very upset. I submitted 5 disposable cameras for development on March 23rd 2021. I was told by…read morethe associate that my film would be back in 2 weeks. Since then going on 7 MONTHS now I have NOT been able to get any honest answers as to what happened to my film NOR CAN I GET 1 MANAGER IN CHARGE TI RETURN MY CALLS. I have called many times every month and left messages with assiciates and they ALL promise me that a manager will return my call the next day, I STILL HAVE NOT RECEIVED ANY CALLS BACK FROM ANY MANAGEMENT!! When I speak to associates they have all told me the same lie. And I say lie because I was told by everyone who I have spoke to that Fuji the company they "supposedly" sent my film to was behind in orderes and it was their fault and I was to contact them myself!!?? Walmart has NO record on file that they have recieved or sent my film even though I physically walked in there March 23rd 2021 and filled out the envelopes myself and took my portion of the delivery envelopes that has my order numbers on them I also asked the associate when I should expect my film to be returned. He told me 2 weeks at the latest as he asked me if I put my phone number on the envelopes and then threw my 5 envelopes in the bin. SO! It gets better! I called Fuji myself (since now it has apparently become MY RESPONSIBILITY to find my own,very priceless property!) I spoke to a very helpful empathetic customer service person (Sherri) she took over 30min trying to track down anything she could for me and my order numbers. She researched the whole system and noticed order numbers before mine and after mine were in their system but NOTHING for my name or envelope numbers. She also told me they have a call log that they are required to keep for this very issue and that NOT ONE WALMART ASSOCIATE FROM REDLANDS HAS EVER BEEN LOGGED IN AS CALLING in regards to MY order. She said they have called for other orders but NOT mine. At this time 7 MONTHS later I am SO upset, very frustrated and really emotional. These were pictures of my children up to 25 years ago. I can barely talk about it without wanting to cry and I CAN NOT UNDERSTAND THE LACK OF SERVICE, PROFESSIONALISM, AND BLATANT DISREGARD!! I have emailed corporate and will call them as well. If you are considering leaving you precious film of memories with Walmart I would say don't!!!!!!

    Redefine Rentals - photographers - Updated May 2026

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