We were let down by another towing company (who was Progressive's "preferred supplier" - utterly…read moreuseless!). After waiting 3.5 hours on the roadside in the dark, the "other" company never even showed. It was after 10pm and we called Castro. He was a little way away finishing up another job. He got there within an hour. Wonderfully polite guy and was very carful getting our car loaded and transported to our mechanic's location. Very friendly and competent. Wouldn't hesitate a second to call him again if we needed towing. Need TEN stars!

Great job! Easy to work with and very timely. Thank you so much, Casro'o's…read more. They showed up in a timely manner and did a great job. I highly recommend them. Thank you, Castro's.

I purchased a complete vehicle as a parts car in which the seller stated it ran but with occasional…read moretransmission issues. Got the car but battery was beyond dead, more dead than what my little lithium battery powered jump starter could handle. Figured I'd call AAA since I've got the Premier plan so this tow home would be covered. Truck driver arrived 30 min later, and NOPE, apparently this is a "courtesy" tow as opposed to an "emergency" tow, which would NOT be covered since the car was not currently registered or insured. Apparently AAA doesn't do those anymore. I then called a towing company I recall seeing in one of the Facebook groups I'm in, and I'm quoted $190 for a 12 mile tow, but it'll be at least a 3 hour wait. Owner/dispatcher said he'd find out where his drivers are and will let me know. 30 minutes later and I still haven't heard back, and the wife was starting to get hangry. I finally find out that the driver was way out by Tucson and they wouldn't be able to come until 10:30 pm which was 7 hours later. Unfortunately, one of the front windows was open and with a dead battery I couldn't close it, and I just couldn't trust it left open as is until night time. While we were waiting to hear back on the location of the driver my wife found the Tow Guys on Yelp and was already in the middle of messaging Tony, who was very responsive and helpful. After finding out the first company wasn't going to work, my wife got a quote from Tony which was less than half what we were quoted from the first company. Not only that, as soon as we said ok Tony said the driver (Thomas) was en route. We hurried back from where we were about to grab something to eat 10 minutes away and minutes after we get back, Thomas arrives. I've had to get a few vehicles towed in my time (it's what you get when you have a bunch of old finicky German cars) and Thomas is the coolest tow truck driver I've ever met. Like, so cool we could be friends. He brings out this beast of a jump starter to try to jump start it so he could better line up the car. It starts, but the transmission issue pops up and is unable to be put into drive nor neutral. Thomas works his magic and is able to get it into neutral after a few minutes. A quick drive home and he's able to put it exactly where I need it to go. What started as a not so pleasant day turned out to be a great one. Easy and painless, as opposed to most times when you need a tow. I'm so glad the first company wasn't able to do the job so we were able to meet Thomas and we now have a "tow guy" we can trust, and everyone needs a tow guy they can trust! 10/10 would not hesitate to use them again, in fact I am planning on having them assist with future projects already ;)

We had excellent service this morning from Tow Guys! They…read morecame out right away and got our truck towed to our mechanic . Excellent communication and customer service skills as well as great service. I highly recommend them. You will also save money.

The service was amazing!! Jose was there on time,…read morecourteous, professional. Everyone was great !! I will recommend this company to all my family and friends. I know they will be taken care of how I would want them to be and would want.

This is the second time I have called Valley of the Sun Towing and I couldn't be happier. There was…read morea miss communication on my part and once again Jose when over and above. He and his wife are amazing and go the extra mile for their clients. I will ALWAYS call on them as I know they will be there for me. Thank you, y'all are amazing.

My car died in the middle of the intersection and I called Productive Towing first and iliya gave…read moreme ETA of 10 minutes , but i needed someone to come right away, then i called a different company they said they will be there within 3 minutes and charges me upfront and they never showed up. So finally i called Productive Towing again and they came right away, i wished i would've booked them the first time I called! The most honest and professional service i ever received. I would say the minute iliya showed up put a smile on my face, even tho i was stuck in a situation, he handled everything with personal touch and went above and beyond! I feel stupid for not booking them at the first place as they were even cheaper than the company i paid before that and they never showed up. So going forward i 100% recommend Productive Towing as your first choice!

My car died an ignominious death on the side of the road indecently early in the morning on my way…read moreto work. Iliya responded promptly in spite of the hour and rescued me. But more than that, he provided us advice that saved us many thousands of dollars on our vehicle repair. We would not contact anyone else. They are more than a simple tow service and clearly care about the well-being of their customers. Thanks, Iliya!

Flat rate not additional chargers. Not only did he help my mother but also mede us feel like family…read moreas well highly recomond this guy

Very friendly and reliable service. Helped out more than expected; definitely would recommend.read more

WONDERFUL service, WONDERFUL people. Needed a tow truck and called my insurance for assistance and…read morewasn't satisfied with the costs. Went on Google to see if there would be any reasonable prices and came across this company. They had GREAT reviews so I contacted them and I'm glad I did!!! They were very helpful and patient with my questions, looked at the car carefully before towing it and towed it carefully with care. Price was reasonable and they were very accommodating!! They even texted me with assurance that the car is parked at the destination safely and told me that the problem is under warranty. Took pictures of the car. They're a small family owned business, contact them if you need a tow truck and you won't regret it!!!

Our 1964 Fairlane broke down on the side of the freeway. TBRT came on time, and was extra careful…read morewith treating our baby the best as it got towed home. The convo in the tow truck was great too! We will use them again!

Ya know, what do you do or say? It is never good when you need a tow truck, right? My entire car…read morejust shut down recently and I was stuck in the car. Actually stuck for a hot minute. As in, I could not get out at all. Everything locked and seized up on me and it took a while for the, "Manual Override" to work. I could not open the windows or doors and the car refused to go into Neutral as to allow it to be pushed out of the main and might I add, very busy, road. It was a very frightening thing to happen, especially in the left hand fast lane of a major road. Luckily my car at least coasted to the turn late so a tad better than being stuck in the no stopping at all, fast lane. I am sure I would have been killed if the car did not at least get over to the turn lane where cars have to naturally stop on the arrow or to turn left. I am also glad my car did not also stop on the light rail tracks, which were right next to me. To make matters worse, of course people still have to be jerks and to make a big scene over it. Yes lady, yelling and cursing at me. I know I should put my Lights, errrrrrrrummmmmmmm, you mean Hazards on? If they worked I sure would put them up. Thanks for that advice. Insert eye roll. People, listen up! Be kind on the road. The only people who offered to help were the homeless folks walking by and two car owners who stopped. One just to make sure I was not dead because my head was down texting this company. See, i can laugh about it now. HAHAHA, not really. lol Firestone gave me the number to this company to call. They were pretty awesome. I don't scare easy but I was pretty shaken up by the events that occurred. Having nightmares of getting burnt alive in your car because you are stuck in it is not fun. I was treated very well by the staff. To the gentleman on the phone, who I assume is father and to Josh, son who showed up. I hope I remembered the nice, young man's name correctly. He showed empathy and efficiency with his work. I would highly recommend Scifers and Sons.

John at Scifer & Sons went above and beyond for me today and I couldn't be more grateful. Never in…read moremy life did I think hiring a tow could be this positive of an experience!!! I'm truly grateful for his assistance getting my old truck across the valley today, despite issues on my end (that he happily helped with for multiple hours). Thank you John!

I had a tire blow put late one night. Not knowing if there was more damage, and being unfamiliar…read morewith the area, D&J helped me find a safe location of a particular chain mechanic and safely towed me there. The dispatcher and driver were both friendly and professional. The driver was exceptionally patient with someone who hadn't been towed before and didn't know what to expect. Hopefully, I never need a tow in Peoria, AZ again, but I recommend D&J to anyone who does!

D&J was reasonably priced, quick to respond and went above & beyond to help us…read more Thanks Josh!

Quick and kind! Took care of us and our car. We had been waiting all day for another tow truck…read more When we called Gary, he got there right away! We appreciate you Gary!

They called and offered to get me set up for a tow and while ultimately wasn't gonna work out time…read morewise....these guys stepped up and were working on THEIR vacation times. That type of stuff talks volumes for me.