I recently had the pleasure of working with Rockfire Transport to tow my car from Glendale to Surprise, Arizona, and I can't say enough about the incredible experience. From the moment I contacted them, I knew I was in good hands. The owner, Gary, is hands down one of the most down-to-earth, kind, and professional people I've had the pleasure of doing business with. It's rare to find someone who not only cares about getting the job done but also genuinely wants to make sure you're taken care of every step of the way. He was incredibly easy to communicate with, always quick to answer any questions I had, and made the entire process stress-free. What really stood out to me was Gary's attention to detail. He didn't just show up with a truck and tow my car. He took the time to ensure everything was handled with care--checking that the car was securely loaded and offering updates throughout the trip. It was clear that he takes pride in his work, and he made sure I was comfortable with the whole process. That level of customer service is something you don't see much these days. The tow itself went smoothly, and the entire job was completed quickly and safely. Gary's expertise and thoughtful approach made the experience feel effortless on my end. If you're looking for a trustworthy, reliable towing company with an owner who genuinely cares about providing excellent service, look no further than Rockfire Transport. Gary and his team are top-notch, and I wouldn't hesitate to recommend them to anyone in need of towing services! Thank you, Gary, for making what could have been a stressful experience so much easier! read more

After a disappointing experience locally with a "professional hauling carrier" who never could get my hotrod shipped 19 miles away after a week, I decided to simply call a tow and hauling Co. I came across Rockfire online and took a chance. Glad I did! Upon talking to him we clicked immediately as he understood my situation. He sent me his credentials and pics from his work and was willing to be flexible with my transport in regard to weather. Gary arrived on time and very efficiently laid out the materials need to safely put my car on the flatbed. His concern for my pristine paint job and his attention to detail in assuring the entire load and off load went off perfectly rivaled my own Concern. Rockfire is the only way to transport your car or equipment locally. I'll look for no one else for my next transport. He also drove all the way from Buckeye AZ to Apache Junction to get my car while still charging me only the typical flat rate! read more

Gary was the best tower I have ever experienced, In fact I told home he a has a perfect demeanor for this job. His communication was beyond expectations from responding to my request for a tow, to pricing and arrivals, road detours. of course when he arrived he was courteous with a hand shake and hello. His work space is immaculate. Gary loaded my Buick with great care and drove with great care. The ride to my place was filled with great conversation. The drop off was perfect and my car is home. I recommend using Rockfire Transport for any towing or side of the road emergency that hopefully you will never have. As a last surprise Gary told me they offer a 10% veterans discount. Dave from Mesa read more

Gary is unbelievably polite and professional. Needed a tow on a Saturday afternoon from Phoenix to Wittman and he was able to help me within an hour. As soon as he arrived he offered us cold waters from his truck, and was kind and professional throughout the whole process. On top of all of this he had the best pricing out of anyone I contacted. It's hard to meet genuinely honest and good people these days, especially in the business world, but Gary is all of that and more! I'm all for supporting small businesses and it's just Gary and his wife running this business. We need more people like Gary, he is a rockstar and I can't recommend his business enough! read more

I've been using Rockfire Transport for several months now with transporting my Lincoln back and forth to car shops, home, etc. Gary is the only one I trust with my car. He does a phenomenal job in making sure your car is taken care of. He goes above and beyond to accommodate you with his service. I wish all businesses and services would model after him. On a personal level, I always enjoy his stories, his interactions with his family & ingenious ideas! Not only is his service great, but he's also a great father, brother, grandfather! Thanks Gary! I'm sure I'll be calling again in a few weeks! lol read more

When I called Gary looking to get my project car towed from my old house to my new house, he was very knowledgable and personable. He explained the process in a very straight forward way. He arrived when he said he would and took great care of my car. When we got to the new house, he was able to unload it straight into my garage with no fuss. I'd hire him again in a heartbeat. He also moves large tool boxes and stationary equipment of all kinds, and hes set up to do it correctly and safely. read more

There aren't sufficient words to express how fantastic the service was from Rockfire Transport. Service was provided same day to have a car moved where needed for repairs. Meticulous care was taken with each step to safely load and unload. The owner couldn't be more kind and the cost could not be beat by any other tow service researched. Anyone who can schedule service with this company will be very fortunate and will receive the best attention. Thank you Mr. G! read more

I highly recommend this company for any tow needs!!! He was amazing and so kind during this stressful car situation. He carefully loaded my car onto the truck, while paying extra close attention to every aspect of the process to guarantee my vehicle would not be damaged in the process. He even did an amazing job at communicating once my vehicle was dropped off at the mechanic shop!! I will definitely be using him again for any future tow needs! read more

Gary quickly responded for my call for help to get my car unstuck. Gary professionally assessed my situation and came up with a unique plan to resolve my situation. After he implemented his plan, my car was successfully unstuck with no damage to my car. I highly recommend Rockfire Transport for towing, unlocking cars and other tricky situations you might get your car into. Kudos to Gary. read more

My son needed his car towed because it broke down on me on my way to work. Got ahold of him on here and got a quote. Then he price matched which was kewl. So a really good price for a tow. He was at the vehicle waiting to get the tow done before we got there. Would definitely use Rockfire Transport again and would recommend them to everyone. read more

Had a great experience with this transport company. They arrived quickly, were professional, and handled my vehicle with care. The driver kept me updated on timing and made a stressful situation much easier. Pricing was fair and transparent. I would definitely use them again and recommend them to anyone who needs reliable service. read more

Scheduled a tow with Rockfire and he came right at the time we scheduled. Awesome guy fast and very reliable. Even tho my car is rougher then a stucco bathtub he still took very care of my car getting it on and off the tow truck. I will recommend to anyone if you need a tow,jump start, or run out of fuel. read more

If you need a tow, I HIGHLY recommend using Rockfire Transport. I'd say the best rates and the best customer service than any other towing company that I have used. Gary was very professional, he responded in a timely manner, and showed up on time. I will be using them again in the future. read more

In a real bind with golf cart dying on the road in Sun City West. From the time I called Gary at Rockford Transport to ask questions to the cart being at our house was approx 2 hours. Can't beat that service. Golfer husband will be sharing this info with his golf buddies. Thank you, Gary! read more

Mr. Gary is the best tow man in the valley! I am so grateful that he was available really early in the morning to rescue me when my car died. He was very professional and got there quickly. He is very honest and fair with pricing, and I highly recommend giving him a call. read more

Rockfire Transport was amazing. Delivering my car from Scotsdale to Marana. Great communication, excellent service, and took care of my car even sent pictures as it was being loaded. Well worth the value given that I am a disabled Veteran. Highly recommend. AAA+ read more

Gary came through like a champ and took care of our needs! He knows exactly how to take care of specialty cars and provides excellent customer service. He is very professional and reasonably priced. If you need a tow in the Goodyear - definitely give him a call! read more

Set a time to be at my home was on time, They called to let me know they were on the on the way, They quoted a price and that was the price they charged me. Delivered the car to the Mechanic shop on time. I would use them again and recommend them to anyone. read more

Gary was extremely nice to work with when I needed help. Luckily he was near by when I reached out and the response was amazingly quick. Very knowledgeable and helpful, I would not hesitate to reach out to him again in the future if I need his services. read more