I had AT&T Fiber installed this week. The tech, BISHOIP, showed up 30 minutes into the 2 hr window…read more He was very meticulous in his work and hid outside cable amazing well just behind the eaves. He explained things well and was very courteous. Bishop was also careful to use paper booties over his shoes as not to track dirt into my home. All went surprisingly well except a couple of things when I set up service over the phone. I wanted to set up auto pay through my bank to get the best discount. The rep suggested I use my debit card but failed to mention it would only gives a $5 discount when setting up my account and routing number offers a $10 discount. She also stated my price WOULD NEVER GO UP as long as I remain on this plan. I am skeptical of this and have not found anything to back up this statement. Oddly, the Account Services Rep, Stephen, appeared at my home on installation day to confirm my services. I figured this visit would be to sell me other products, but he did not do so. He also stated my price WOULD NEVER GO UP as long as I remain on this plan. Again I am skeptical of this statement. It was refreshing that ALLAT&T contacts spoke CLEAR and PRECISE English--unlike the usual scenario of most businesses where contacts are overseas and typically extremely difficult to understand. So far I am impressed by my Fiber service and time will tell if this statement remains true and if my price WILL NEVER GO UP.

Thoroughly impressed with TTI. They have provided excellent customer service before and after the…read moresale. The NEC phone system has performed exactly as they promised. I highly recommend them for business phone systems.

The company I work for has been a client of TTI for many years. Our voicemail system went out so we…read morecalled TTI to fix it. We were told we needed a whole new phone system. So with that said, we decided to explore our options and get quotes from 4 different companies, being that it can be expensive. We ended up going with a different company. That company temporary fixed our current TTI voicemail for free and gave us excellent customer service. TTI did not offer us a temporary fix, they just tried to make the sale. The TTI sales person drove by our work, called our receptionist asking why another company's truck was outside of our building. I told her we were getting quotes from many other companies. She was very rude. Then the president of the company Scott called and tried to offer us a temporary fix I told him we had already taken care of. TTI should've offered that to us in the first place if they wanted to keep a long time customer happy. Then Scott kept emailing me asking what competitors we were looking at, I did not answer because it was none of his business. Also, we were promised a proposal for a new system in 3 days. It took a week and a half to receive. When we received it, it has the wrong name and numbers on it. So once the decision was made we chose another company. Then Scott sent me this very immature and unprofessional email. I was told by the company we chose that Scott is known to write nasty emails to clients that don't pick TTI. How old are we? This is not high school, even then I think a high schooler would be more professional than Scott the president of this company!! That is so sad... I took out names on Scott's email. "Funny how every time I ask you about who else you are taking bids from you go silent on me. No reply at all. Well, I know you lied to me about **** fixing the voicemail system. I know that ****** from ********* reset the card and it began to work. I also know that you would not reply to my emails about who else your getting bids from because **** is friends with the BConnected salesperson who used to work for TTI. I guess I sent this email to make myself feel better about loosing a long time customer to what many consider an inferior company with questionable practices. Best of luck to you." So overall, being a client of TTI for 15 years and to get this kind of customer service from the president of the company is horrible. Please chose another company.

The company I work for hired CSD when it came to a new phone system for the new office. I have…read morebeen nothing but pleased with the Service! No matter what the question, big or small, I get Immediate, Personal Attention. Learning the new system was a bit of a challenge but my "phone gurus" at CSD have helped make the transition much easier to deal with. I recommend them for your next business phone needs. Check out what they have to offer, Tom, Glenn & Lee are a great group of guys who know their business!

Took 3 weeks to complete a data recovery that I was told would only take 4 days. Mike didn't even…read morecomplete the job himself, it was handed off to a contracted company. Communication and customer service was terrible. Mike never answered his phone or returned my calls. When he did, he told me my project wasn't a priority and basically didn't care. He also spoke very ill of me over text message to the guy who actually completed the job because I was urgent on retrieving my data. I contacted him originally to support a local business but I advise you to not use them. Terrible experience.

Called to get to inquire about a broken hard-drive. They were very friendly and knowledgable about…read morea variety of options to repair the drive. They were also upfront with pricing and timelines. Will definitely call back if I have more computer problems.

Outstanding. Truly outstanding. Our phone services company created a debacle that would've…read moreresulted in our phones not working at all on the first day of occupation of our new office suite. After speaking to the phone manufacturer, I called Wright Technologies. Every single staff member I had contact with from from Erica who answered the phone to Jonathan Szabo who initially took down my information and details to narrow down the issues to Frank Sandifer and Chris Harman who actually did the installation were courteous, professional and patient. They turned a disaster into a smooth operation and they made me look like a rockstar at work. I called Wright on a Friday and they were in my office on that Monday morning. The phones were set up and working before they left on the same day, which is incredible since it's not even a model of phone system that they even have experience with. Even better, every time I've called them since? They have responded not only before COB but within two hours. I couldn't recommend them more for any IT services or needs that any business might have.

Great manager. Has good technical experience. He Help me quickly and gave me 100% effort we a good…read moreprice

I could not have been happier. The gentleman that helped me was very nice and explained everything…read moreincluding exactly what I would be looking at for the price. I was expecting several days before it was ready and he called within a few hours and I picked it up. This will be my computer place going forward.

The staff at PrimeVox are great! I've been so happy to have found them and saved so much money on…read moremy business phone line compared to how much I was spending on Frontier/Verizon. In my case, PrimeVox saved me about $100 per month. For a small business, that's huge! I especially like that staffers Alex and Luke worked especially hard to figure out the unique challenges of my aged facility to using a VOiP line. They had to try several tricks, but they got it to work! Huge props! Seriously: PrimeVox is awesome. Can't thank them enough.

Adam (also known as Ahmad) promised he'd call me Monday to finish my project. He never called. He…read morehasn't responded to texts or calls since. He's ghosting me--with my home torn apart, $6,370 paid, and a $500 camera he broke still not replaced. This is how the entire project went: repeatedly late with zero accountability. When he committed to 8:00 a.m., his "update" said 9:00 a.m., yet he arrived at 9:47 a.m.--smiling, as if nothing was wrong. Even after I told him this was disrespectful, nothing changed. One time his only "notice" was a text one minute before arrival. From the outset, I requested: inform me of additional charges before work proceeded. That wasn't honored. We agreed to $150 per drop, and I provided a detailed Excel spreadsheet of the finalized scope. While scope evolved slightly during first visits--normal for complex projects--once finalized, only minor adjustments were made (relocating a drop by feet, adjusting mounting height). These didn't alter labor or cost. Pricing disputes arose not from scope changes, but from how charges were applied to agreed work. After reviewing my scope, his reaction was visibly negative, and he immediately began adding charges on the spot--expenses never discussed in advance. Pricing became fluid and disconnected from our agreement. At one point he insisted on $150 per wire for runs to the Bose receiver. Two runs were long and labor-intensive--that rate was reasonable. However, remaining wires served speakers directly adjacent to the receiver. The center-channel sat directly below, requiring only a short run. These were routed in the same area and could be completed together with minutes of work. I offered to have my painter run those short wires at no cost to him while he handled the long runs at $150 each. This would save time and reduce cost while fully compensating him for labor-intensive work. Rather than engaging constructively, he showed no willingness to adjust. Only after I became emotional--I actually cried--did he reluctantly offer a partial discount. I felt trapped: the project was torn open, critical systems down, and I had to accept charges I didn't believe were fair or he'd abandon the job. Any "approval" I gave was under duress. By then I'd paid $6,370, yet major components remained incomplete. The work followed a destructive pattern: start, abandon, deprioritize. He opened my master bedroom wall plate November 26, 2025. Nearly a month later, it's still open. My bedroom TV hasn't worked since, despite repeated reminders. Same in living room: Ethernet port added and confirmed functional, yet wall plate left open. These weren't awaiting inspection--work was simply abandoned. The rack, one of the most critical components, was pushed to the end and remains unfinished, leaving essential systems incomplete and my home disrupted and partially dismantled. His lack of planning extended to basic jobsite practices. He made no effort to protect equipment with plastic sheeting before drilling. Because work remained unfinished, he placed my Dream Machine Pro Max (approximately $599 plus tax) and Pro XG 24 PoE switch (approximately $1,799)--both brand new at project start--on the laundry room floor. As he drilled with no protective coverings, dust accumulated, causing both to shift and sustain scratches. This carelessness wasn't isolated. He dropped one of my cameras costing over $500 during installation while I was present. Captured on video. He acknowledged damage and verbally promised to replace it, then stopped responding entirely. Throughout, Adam repeatedly cited other clients and ongoing classes as reasons for delays, leaving me waiting days and weeks while walls remained open and systems down. Once he accepted payment and began work, my project was no longer a priority. I withheld $540, the final balance, because critical items remain incomplete and the damaged camera hasn't been replaced. Work was abandoned before payment was withheld, not after. Communication was consistently poor. Adam rarely answered his phone, responded slowly, and provided vague updates. Adam repeatedly told me he was "proud of his rates" because he's "the cheapest." Any upfront savings came at the cost of professionalism, reliability, and accountability. He's personable and friendly--that's how he gets you to trust him. But once your home is torn open and you've paid thousands, his priorities shift elsewhere. I was genuinely surprised this aligns with his five-star reviews. My experience was entirely different. I cannot recommend him to anyone who values transparency or follow-through. UPDATE (Jan 9, 2026): Adam ghosted me four days, responded only after reviews. His Jan 1 email (attached) admitted EIGHT incomplete items and excluded "system configuration/testing." Filed suit Harris County Justice Court Case #254100529605 for $9,503.15. Public record.

Adam was very easy to work with and very response to our networking support needs…read more He tested out our existing network and helped reconfigure our access points so that they were optimized through the house. He identified a gap in coverage and was able to add a third POE AP to our switch and network. Or network is working great now that he optimized it. He also did a great job organizing the wiring in our closet area and installed the switch to the wall for a more organized look. I would highly recommend Datacomm for any of your home networking needs!