Mery reached out to me after I posted an online apartment help request, and I'm so glad she did…read more Even though I'd lived in the area before, I didn't know much about the apartment market. Mery was incredibly friendly, and went far above and beyond in providing outstanding customer service. When I stopped by her office. Her knowledge of local apartments was impressive. Amazingly, the very first place we toured checked every box, it met all my requirements, was under budget, and even offered more than I expected.

Helpfull staff, Jay helped me find more affordable pricing and guided me through the processread more

My son moved in on July 5 for a temporary internship in DC. Just five days later, on July 10, I…read morereceived an email stating that he had to vacate the property by July 22 because the building owner was allegedly no longer working with Landing. This left us with only 12 days' notice to find new housing. I spoke to Landing and explained that my son is a full-time student with no car or job, was relying on the apartment for the duration of his internship, and had no practical way to relocate on such short notice while I was across the country. Despite this, Landing continued sending automated messages stating that his stay would end on July 22. Fearing they might lock him out and leave his personal belongings and government-issued work equipment inaccessible, I rushed to secure alternative housing. Landing also stated they had issued a refund for the unused portion of the stay. However, when I contacted my bank, I was told no refund had actually been released. Only after I confronted Landing with this information did they process the refund.

Long list, Stay Away!, We got locked out of our landing because the lock is battery powered…read more Ridiculous, my 12 month old baby and 4 year old had a terrible stay.

The building looks nice, the apartments are modern and well-finished, and the amenities are solid…read more That said, none of it matters because the place is disgusting. Every single time I visit my friend here, there is dog feces and urine in the hallways and outside the elevators. It's nasty and completely unacceptable for a building that calls itself "luxury." My friend has contacted management over and over again, but nothing changes. Clearly management either doesn't care or isn't enforcing the rules. Until they get serious about cleaning and holding residents accountable, this place is not worth the rent they're charging.

Franks is an apartment complex that I have visited before to attend a bingo night. I had a…read moredelightful time there and enjoyed the ambiance. We had cocktails and enjoyed the rooftop setting. Joined a few friends there today to dance a little. Enjoyed the hostess and my friends and will return again. The view is amazing

The apartment itself and all the fancy amenities (pool, dog spa, plush meeting spaces, courtyard,…read moregarage parking, etc.) are all very nice, but what compelled me to write this review is to compliment the office staff, Ashley, Konar, Jamie, Cassandra, Lexi, Amy and others (forgetting some names, sorry!) who are the absolute BEST at what they do. What they do is bend over backwards to help each and every tenet feel cared for and at home in this massive building where you might expect less given the size. Nope! We made lots of friends here and it was a dream to know I could reach out to anyone, and I mean anyone, who was working that day and get help quickly and with a smile. That's so rare these days, so I had to let the world know. These folks work so hard and I've heard complaints about other nearby apartments being non- responsive to their tenets. I tell them all, come to the Palmer! It's luxury living for sure, but the warmth and attention from the office staff are what take it to the next level. They should ALL get raises! Jobs took us away to North Carolina recently, but we miss the warmth and kindness of the Palmer staff. The maintenance guys are awesome, too. Go live there!

From the owner: Discover The Palmer, a brand new collection of studio, 1 & 2 bedroom apartment homes nestled…read moreadjacent to Railroad Park in the vibrant heart of Downtown Birmingham's booming Parkside neighborhood. Setting the new standard for luxury apartment living, The Palmer impresses with its striking modern architecture and meticulously crafted common areas that inspire and entertain. Step inside to find chic and contemporary finishes that exude style, while a plethora of amenities cater to your every need. Your new address at The Palmer opens up a world of exciting destinations right at your doorstep, inviting you to indulge in the best of Birmingham's offerings. Welcome home!

Cool building horrendous property management. They don't take of the building and definitely don't…read morecare about residents. The good: cool building The Bad: SPM, going over a month without a toilet in a 1Br / 1Ba to be told oh well, needing anything done that can't be done online. The ever alluding "on site staff" who's never on site nor will answer the phone. The elevators don't work half the time. They don't pick up trash or cut grass and the courtyard looks like a landfill including the dirty syringes and all that gets tossed over and left in hopes they'll decompose into the ground??? Paris L Odom (unprofessional) it gets embarrassing to bring guests over because the grounds look so bad majority of the time. Advice: look up the properties SPM manages (Jemison flats, TJ Tower, work play lofts etc and scratch those off your list of potential apartments) if you do rent here for whatever reason get on the second floor so that it's a shorter walk up the stairs while the elevator doesn't work. In 12 years of renting I have never had such an awful experience with a PM group. Highland Capital is the owners so if you live here and want to get your word heard by someone who will listen might should call them.

We loved this flat, even tho there were leaks in the unit apparent during our walkthrough. We were…read moreassured those would be fixed upon move in. We applied and were given a verbal 60% discount. The software didn't work and we had to pay but were told they'd apply our credit back in 1months rent. Well, our credit was pulled and apparently came back unapproved-- I'm a college prof, my partner is an OBGYN. This has never happened before, and hasn't happened in the now two rentals since. We were encouraged-- several times-- to use a rental guarantor agency that would cost us 1000s. No thanks. We asked for our application discount back to the card, and had to call several times to check in on the transaction. 8months later. Still no refund. It's just the principle of the matter ‍

I would strongly advise anyone considering Foundry Yards Apartments in Birmingham to look…read moreelsewhere. During ourtime here, the hallways were frequently dirty and poorly maintained. It was common to encounter dog waste, strong urine odors, and the smell of marijuana(actually found a bag of weed in hallway) throughout the building. On one occasion, an individual who did not appear to be a resident gained access to the building and was on a ring camera exposing himself and engaging in inappropriate behavior in the hallway. Security was also a major concern. The parking gate was often broken, allowing unrestricted access to the property. There was a shooting outside the complex that resulted in bullets striking the building and shattering windows in a nearby apartment. Noise was another issue. While the nearby train did not bother us because we were aware of it before moving in, a group of Mustang drivers frequently gathered outside and raced their cars for hours late into the evening, creating a constant disturbance. The pool was often green and appeared poorly maintained. Unfortunately, management was unresponsive to many resident concerns. When I attempted to escalate issues to corporate, I received conflicting information from management and corporate representatives, making it difficult to get problems resolved. Overall, the lack of cleanliness, security concerns, noise issues, and poor management response made this a very disappointing living experience. I would not recommend this apartment community and encourage prospective renters to carefully research other options before signing a lease.

If I could give Foundry Yard Apartments zero stars, I would…read more Living here for two years was one of the most frustrating renting experiences I've ever had, and it only got worse after I moved out. Despite leaving my apartment in immaculate condition, I was hit with a $350 "cleaning" charge after move-out. The lease specifically discusses cleaning charges for areas that are left excessively dirty, yet the apartment was spotless. To make matters even more absurd, the photos attached to justify the charge only showed a clean apartment. There was nothing in the pictures that remotely supported charging hundreds of dollars for cleaning. When I attempted to contact management to dispute the charge, my emails and calls went unanswered. Instead of having a conversation or explaining the charges, the account was simply turned over to a collections agency. The agency was incredibly confrontational and rude from the very first interaction. It's hard not to feel like the move-out charges are simply another way to squeeze money out of residents after they've already left, and you have no choice but to pay the charges or they will ruin your credit. Security is another major issue at this complex. My bicycle was stolen from the supposedly secure bike storage area, and absolutely nothing was done. Throughout the two years I lived there, exterior doors and security locks were constantly broken, sometimes remaining unrepaired for months despite repeated reports to management. The parking garage was no better. The garage doors were frequently stuck open or completely broken, leaving what is advertised as a secure parking garage accessible to anyone walking in from the street. I also had numerous packages stolen during my time there, and management never implemented any meaningful solutions despite this being an ongoing problem. Maintenance was equally disappointing. We experienced three separate water leaks from the apartment above us. Each time, management was notified multiple times, yet the underlying problem was never actually fixed. Instead, it felt like temporary patches were applied until the next leak inevitably occurred. No tenant should have to repeatedly deal with water leaking into their apartment because management refuses to address the source of the problem. We even had some of our furniture ruined by one of the water leaks and when we reached out to management the only solution they had was to file it on our renters insurance. The cleanliness of the building was another constant issue. The hallways and common areas frequently smelled like garbage because trash pickup was missed, the trash chutes were constantly clogged, and the garbage rooms would overflow for days at a time. For a property that markets itself as a luxury apartment community, it often felt neglected and poorly maintained. Overall, Foundry Yard looks nice on the surface, but that's where the positives end. Between questionable move-out charges, nonexistent communication from management, recurring maintenance issues, broken security systems, theft, overflowing trash, and a complete lack of accountability, I cannot recommend this apartment complex to anyone. There are far better places to live where management actually values its residents instead of ignoring their concerns until they move out and then sending them to collections over charges that cannot even be justified by their own evidence.

One of my childhood besties got married here and it's such a versatile event space. Guests headed…read moreto the top floor, where we were met with beautiful floral arrangements and lots of sunlight coming in from the balcony and windows. The building already has an elegant vibe so the extra wedding decor helped add some extra flair. The ceremony took place in the ballroom, then their team flipped the space for the reception. There was a bar out in the lobby and lots of apps for the cocktail hour. There's lots of space for a dance floor, which we cut up on, and it was overall a great evening.

We went to a wedding held here. The entrance lobby is stunning- there's a few tiny sections where…read morethe plaster molding needs a bit of repair, but the architecture and features are all original and make you feel like you're in the 20s. The ballroom was perfect for a mid size wedding and reception. The staff was great, the food was excellent. Valet parking was quick. I would definitely recommend someone else hold their wedding here.

It's nice living somewhere that you feel a part of something greater. the staff is so nice and…read morereally go above and beyond to connect with residents. The events are fun and always nice to mingle with others and make friends.

Beautiful apartment and helpful staff. Great location close to grocery and restaurants. Easy access…read moreto downtown.

I live here (3 yrs) and the only problem are the occasional ants and the exterminator comes within…read morethree days and they're gone. The maintenance is excellent, the staff friendly. It's a very safe area. This is a historical building! 1939- The walls are a foot and a half thick! If you get a good unit, you see only green. I'm on the second floor without a dishwasher, but that doesn't bother me. It's just me and I find it very mindful doing dishes. If you have allergies, the wood flooring will help tremendously like it did me. The ACs are powerful enough, the grounds are beautiful. Laundry onsite. Parking tight after 8pm. Cats ok no dogs. Remember that a lot of people know of this place and know of people who have lived here so the negative reviews are the exception. Not perfect but best management you'll find. You also never pay extra for electricity - flat rate. A couple of times I've used the oven for extra heat, shhh ;)

I never ever leave negative reviews, but I am absolutely appalled at the move out costs I was just…read morehit with. I lived here for four years and I used to talk about how much I loved it. In hindsight they could do so much better. Upon move out I was charged $10 to clean the kitchen drawers, $30 to clean to the fridge (which my boyfriend cleaned spotless before I moved out), $80 to sweep and mop the floor (which my friend swept after I moved out), $40 to clean the oven (mind you these appliances aren't even from this century), $30 to clean the bathroom, and $75 to clean the bathroom...just let that sink in. This apartment was built in the 1950s and I would hope a complex would clean an apartment in-between tenants. Mind you I already paid a $450 nonrefundable redecorating fee at move in ontop of two $600 nonrefundable payments (yes $1200) for my two cats to cover damages. GREEDY!! The bugs are insane - I got eaten alive by ants and I am still recovering from bites even though I moved out about three weeks ago. My boyfriend's car got hit and you can't do anything about it because the apartment complex has no cameras. My boyfriend, who is black, got the cops called on him multiple times for running around the complex and people assume he was DoorDash drive so if you're a person of color DO NOT live in this area. Plus, my packages have been stolen and I know for a fact its happen to others on top of cars getting broken in to. On the other hand Summer in the front office is very kind, helpful, and wonderful to talk to none of this is directed towards her or the very nice maintenance men. I am such a good tenant I feel guilty posting this but they already took my money.