Wonderful service! I've used Willowbrook plumbing and…read moreheating now 3 times. Every time I'm so happy I did. Everyone is so professional and really go the extra mile to ensure everything is done correctly. I really appreciate the knowledge they share, especially for myself who may not know exactly what is going on. They are happy to explain and show you exactly what they found and how and what they fixed. Thank you so much! I will use your services again and again!!

I hope I can give zero to the company and rude guy. 27 years?? Wow. Only their truck looks…read moreprofessional! Don't waste your money.

Believe YELP here. Everything is true, this is an incompetent company with poor structure and…read morequestionable practices. You have been warned! Yes, they will say all the right things when you want something installed, and they might even install it as per their quote. But this company has been purchased by larger conglomerate several times and it is pretty clear that they are about making money and putting the customer second. The latest and final straw was when I had a technician come to assess a condenser pump on a daikon ductless system... Without doing any proper assessment or checking any typical aspects of the system he deemed that the pump had to be replaced... Apparently the condenser pump is not part of the "all parts warranty" either, yah! I decided to get a second opinion. So I called Pioneer plumbing and services who came immediately the next day, actually took the time to assess and deemed that all they needed to do was clean out some algae from the pump area. So in the end the pump was NOT broken After going back and forth with Thompson they did refund me, but please be warned!

Thomson Industries installed our Daikin furnace and air conditioner in 2018, we chose them for…read moretheir good reviews. In April the crew showed up to install everything, when finished they set up the thermostat and left, it was cool enough to require heating which was good as I could check how well it worked. After a few days of running the furnace I went around to check that everything was working OK, I found that there was water leaking from the furnace drain pipes onto the crawl space floor, the joints were not glued properly, I also had to pick up lots of sheet metal screws all over the crawlspace floor from them doing the duct work so I had to call them back twice to fix the leaks, at this point I gave up on them and fixed it myself, this time it was job done. I was also having a problem with the thermostat, it was set for 20 degrees, the furnace would not stop running until it reached 21-22 degrees, so I called them, they came and checked it and told me it was now fixed, the next day the heater did the same thing, I called them, they came and replaced the thermostat, said it was now fixed, the next day the heater did the same thing, like before I looked into it myself and found that there was a big hole in the drywall behind the thermostat which was located above a cold air return, when the furnace was running the cold air return would pull air from the hole in the wall and cause the thermostat to read a lower temp, I sealed the hole, and again job done. On October 30 2024 we were having issues with the furnace using 50% more gas than other homes in our area (according to Fortisbc.com), we were told by Thomson that it needed a new valve and we could not run the furnace as it was not safe and the gas to it was shut off on November 26 , we made many phone calls to them to have this fixed under the 12 year Daikin warranty but were ghosted, after 7 weeks with no heat in Nov. Dec. and part of Jan, I gave up on them and looked for another company. We found Bakerview, who came and checked the furnace and found that the heat exchanger was plugged caused by the furnace drain not being installed correctly and the heat exchanger and inducer motor needed to be replaced, They replaced the whole furnace under the Daikin warranty, we now have heat. Using Thomson heating and cooling was a very bad decision on my part. My advice to anyone thinking of having work done to their furnace, "stay away from THOMSON" if I could give - stars I would.

Had an under-cabinet lighting issue due to a failed LED driver. The electrician from Redox was the…read morenicest man and diagnosed the problem quickly and returned with the part to complete the job. Lights work perfectly now. That said, the total came to $350 for a relatively straightforward part swap, which felt a bit high. I was hoping for something much more affordable. Just a heads up to others: ask for a price estimate in advance. Overall solid service, just priced at the high end for the work done.

Good service and very professional and knowledgeable. Reasonable price. Would definitely recommend.read more

The team at Veteran was terrific throughout the job…read more First of all, Jon was the only contractor out of the three I consulted who noticed we had a skirt roof, which limited installation options. I am almostt certain that there would be delays if this job was handled by someone else. Jon's price is very competitive, and he provided multiple quotes for different setups, which was extremely helpful. He was very responsive and patient, replying to emails quickly, even on weekends. This high level of communication also made the strata approval process very efficient. The installation took two days and went smoothly. The crew was friendly, respectful, and professional. I had to patch the drywall afterwards, and upon learning that, one of the team members gave me a free panel he said was leftover from his own renovation. I highly recommend Veteran for their exceptional work.

I received a great service from them, highly recommended! Jonathan was able to instantly solve the…read moreissue I was having with my heating system.

Called Kam up. Sent him a video and a couple of photos and he recognized the problem right away. He…read moreand his partner came over to North Vancouver within a few hours. He explained the problem, replaced the part and promptly got it working again. Very polite and friendly and the bill was the same price as the quote.

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

No customer service. Sneaky company with no support after purchase. We have had unit since May…read morewith it not working... not once. After many messages left for them, they never call back. But they are quick to hang up on you if they don't like what you have to say. AVOID and save your money for another "reliable" company.

Worse company ever. We hired them to fix our air conditioner and only worked few times and broke…read moreagain. They said not under warranty. If a guy name Mike shows up at your door send him away. He wouldn't go up to attic to fix and did crappy temporary fix from the outside. Charged over $1000. Total scam

Fantastic service! The team was professional, efficient, and friendly from start to finish. Harmeek…read more& Sam did our installation and they were awesome! They did a good job explaining what an expansion tank can do for my house which I really appreciated. My new water heater works perfectly, and the whole process was stress-free. Highly recommend!

Great company to work with. They installed my water heater about 4 years ago. Just recently we were…read morehaving some issues with the T&P releasing water. They were knowledgable and informative on the phone. Their team was there in a timely manner to install an expansion tank and everything has been working beautifully ever since. Thank you!

Priyam came by very quickly (not a rush call) and brought exactly what was needed. He replaced two…read morecartridges in our bathtub faucet in no time. Very good price too!

If you're searching for a reliable plumber look no further than PS plumbing services. We were so…read moresatisfied with Priyam's professionalism. He was upfront and honest with quotes and no hidden fees. They're courteous and friendly technicians who did the job right. They got down to business with guaranteed workmanship. No more leaking water heater! Got it replaced and working within several hours. Thank you Priyam, we will be contacting you for all of our plumbing and electrical needs in the future

I had a basement leak due to the drain tile breaking up. The basement was wet and it was an…read moreemergency call to come fix the situation. The guy came in and open the sump to look for leaks, but he didn't fix anything. I was charged $500 a ridiculous price just for an hour of work to inspect and put a snake camera into the pipe. Another thing is the plumber couldn't even put the sump cover back on because it was so heavy. I let him leave the sump cover aside without covering-my mistake!! For short visit without resolution, the plumber was overcharging when I am under pressure of basement filling up with water. I basically felt. I didn't get value for my money. It was not worth it.

Politely took care of some pipe relocation. Showed up on time, cleaned up and quoted upfront, with…read moreno surprises. Almost the opposite of most plumbers. Hands down the best plumbers I have dealt with!