Such a fantastic inventory of beautiful woods, high-quality finishes and tools. Very knowledgeable…read moreand helpful staff. Also very cute dogs.

As soon as you walk in the woods smells incredible and the people are so friendly!!…read more I came here on a Sunday morning around 9am! My neighbor and I were so glad that staff were able to help with a list of items she needed for her studio art class at H.S.U.! Staff was more than willing to cut the various pieces of wood for her and show her different options. We even had a staff recommend smelling a beautiful purple wood that smelled like sweet and musky notes of cologne/perfume! Staff was very courteous and friendly to the point where they even suggested going to another shop since they didn't have other cheaper options for a staple gun. I am glad this is a spot I had a chance to experience b/c we felt we were supporting a local shop. The only downfall while at the counter was learning how dragonflies get caught in their building because they fly very high up into the ceiling and get caught up there. Unfortunately their windows are not opened and sadly I forgot to ask if that is even an option.

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Jeff, the owner, came out and measured my friends house for flooring this morning. I am helping her…read moreson as he has lost everyone in his family, including his mom, my best friend. He was kind, professional and a great listener to our unique situation and budget. He gave us different ideas and ways to save on this enormous project. Trust me if you need flooring, call them!!! Not only do they work with you but also come through in unexpected blessed ways. My thanks and praise are not enough!! Paula

Great bunch of people. The only place to shop. Friendly, knowledgeable staff. Really, the only…read morecontractor lumber yard in Northern California. They provide accurate material takeoffs and even have a D-size plotter to print plans. These guys are serious about construction. They stock everything I need. They even expanded their plumbing inventory to help with the recent closing of the two largest plumbing suppliers in the area. Smart move. On-time deliveries are loaded correctly. The first thing you need is always on top. These guys care. BR

Professional Helpful Staff! With their help always come out of store with what I need and looking…read moreforward. Great variety of wood products and good quality. Thanks!

They are so professional and personable. I've gotten two sets of cabinets from them and their team…read moreis easy to work with, timely, and the cabinets are beautiful and affordable. Very fine workmanship for a decent price. After they install them, I always feel like I got a greadeal.

We've always received the best service from Cabinets by Andy over the years. They've helped us…read morebuild out additional cabinets in our home to match our current setup, and made themselves available to help us restore cabinets when we've damaged them. I wholeheartedly recommend them!

North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Very helpful and kind enough to direct us to another business who would carry the small quantity of…read moretile pieces we needed.

Dave who is the team lead and his team are local, knowledgeable, and kind. Dave's part-time crew…read moreare family members or could be folks from the day program near by. To provide personal experience to everyone who enters, he greets them and they peruse the store while he re-focuses and completes paying attention to those who entered earlier. He remembers the professional tradespeople who come frequently. They help themselves to coffee while they wait their turn for Dave's attention. The large tile selection (in a small space, plus the warehouse in back) keeps everyone busy until it is their turn. Dave is bi-lingual in English and Spanish. He remembers kids' names. He remembers previous customers, even though he might not at first recall their names. Lost Coast Flooring (mostly a tile store) carries Schulter products (https://www.schluter.com/schluter-us/en_US/). There's always an array of tiles on sale from which to choose. I have purchased tile from Lost Coast Flooring for three bathrooms, one kitchen, and refer people to Dave for personalized service.

Dave is an incredible Peterson to work with. We ordered…read morespecialty tile for my bathroom remodel and he was with me all the way.

Forbes made and installed cabinets for my kitchen island. They matched the existing cabinets and…read moredid a phenomenal job. Keith took the time to walk me through different options and made suggestions to maximize the space. Highly recommend and will use again. Not cheap, but you get what you paid for.

Keith Forbes first listened to our ideas about replacing the painted-over-multiple-times doors on…read moreour kitchen cabinets. Then he offered suggestions to improve our ideas and presented a reasonable estimate. Well, the red birch Shaker style doors that he and his team created and installed are great examples of superb professional craftmanship. We've gotten multiple positive comments from friends and visitors. All the folks working at Forbes Cabinets were polite, friendly and very easy to deal with. I highly recommend this company.

Hillards handcrafted lamps are exquisite artisan light fixtures that are one of a kind! One of…read moretheir specialty's is design installation in businesses and residential if you can afford these gorgeous pieces. It's an awesome family run business going on 40 years. Check out there website, they've got some awesome video sharing their creations.

There are not enough words for me to express how beautiful Hilliard's lamps are and their…read moreoutstanding customer service level! We first saw Hilliard's lamps at the Four Seasons - Jackson Hole and immediately fell in love with them. We inquired who is the manufacturer and were referred to Hilliard. I called the company and spoke to Kristen Baffert who cheerfully gave me all the information of how to order two lamps. She also expedited the delivery to make sure we will get them prior to Thanksgiving, well ahead of the regular delivery date. I don't need to sell you on Hilliard's lamps since the lamps sell themselves. But, I can tell you that the service provided by Kristen Baffert was outstanding!!