Forbes made and installed cabinets for my kitchen island. They matched the existing cabinets and…read moredid a phenomenal job. Keith took the time to walk me through different options and made suggestions to maximize the space. Highly recommend and will use again. Not cheap, but you get what you paid for.

Keith Forbes first listened to our ideas about replacing the painted-over-multiple-times doors on…read moreour kitchen cabinets. Then he offered suggestions to improve our ideas and presented a reasonable estimate. Well, the red birch Shaker style doors that he and his team created and installed are great examples of superb professional craftmanship. We've gotten multiple positive comments from friends and visitors. All the folks working at Forbes Cabinets were polite, friendly and very easy to deal with. I highly recommend this company.

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Jeff, the owner, came out and measured my friends house for flooring this morning. I am helping her…read moreson as he has lost everyone in his family, including his mom, my best friend. He was kind, professional and a great listener to our unique situation and budget. He gave us different ideas and ways to save on this enormous project. Trust me if you need flooring, call them!!! Not only do they work with you but also come through in unexpected blessed ways. My thanks and praise are not enough!! Paula

We went to them for new flooring and we could not be happier. Arturo and Dominick are the ones they…read moresent over to do the work. They went beyond what they were supposed to do. Professional and clean, and fast. Kerry took care of everything for us on the business side of things. She was the best. I simply cannot recommend them enough.

North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Dave who is the team lead and his team are local, knowledgeable, and kind. Dave's part-time crew…read moreare family members or could be folks from the day program near by. To provide personal experience to everyone who enters, he greets them and they peruse the store while he re-focuses and completes paying attention to those who entered earlier. He remembers the professional tradespeople who come frequently. They help themselves to coffee while they wait their turn for Dave's attention. The large tile selection (in a small space, plus the warehouse in back) keeps everyone busy until it is their turn. Dave is bi-lingual in English and Spanish. He remembers kids' names. He remembers previous customers, even though he might not at first recall their names. Lost Coast Flooring (mostly a tile store) carries Schulter products (https://www.schluter.com/schluter-us/en_US/). There's always an array of tiles on sale from which to choose. I have purchased tile from Lost Coast Flooring for three bathrooms, one kitchen, and refer people to Dave for personalized service.

Dave is an incredible Peterson to work with. We ordered…read morespecialty tile for my bathroom remodel and he was with me all the way.

We love our new kitchen cabinets! Nicolette was amazing to work with and the results were better…read morethan we imagined. The user friendly pull out drawers she suggested are a game changer and the cherry finish is beautiful.

Expected more from a cabinet company. I know Covid19 has changed things but not caused for…read moretimelines to increase or costs to almost double. Way over priced for mail order cabinets.

Carpet Depot is amazing! They have done multiple projects in our house. They use quality products…read moreand have fair pricing. They are pleasant to deal with, ethical and honest. Highly recommend.

I considered utilizing Carpet Depot a few months ago for a large job as my property management…read morecompany uses them. I'm a remarkably tolerant person, but the snark, condescension, and impatience were unacceptable even for me. And we hadn't even gotten to the measuring yet. I went with a competitor and the process was smooth and collaborative - the way it should be when a company wants one's business.

Great bunch of people. The only place to shop. Friendly, knowledgeable staff. Really, the only…read morecontractor lumber yard in Northern California. They provide accurate material takeoffs and even have a D-size plotter to print plans. These guys are serious about construction. They stock everything I need. They even expanded their plumbing inventory to help with the recent closing of the two largest plumbing suppliers in the area. Smart move. On-time deliveries are loaded correctly. The first thing you need is always on top. These guys care. BR

Professional Helpful Staff! With their help always come out of store with what I need and looking…read moreforward. Great variety of wood products and good quality. Thanks!

Recently I purchased some very inexpensive laminate flooring from Alves. It was .99 per SF, and…read morethey warned me that this product was not very sturdy and not suitable for many applications. Sure enough it was chipping quite easily during installation, and my contractor (not Alves) said it would not hold up over time. I returned the product to Alves and they gave me a full refund even though I'm the one who made a bad choice in purchasing the laminate. They were extremely helpful throughout the process, going as far as to listen to my contractor explain the problem with the product (of which they were already aware). Super pleased with the customer service at Alves!

I don't know who wrote these other reviews, maybe they got a discount of rat? but Alves is…read moreridiculously expense. I told my handymen never to use them again, but they said they were in a rush and no one else was available. The first time I paid them my handymen took out the old carpeting and Alves billed me again for the removal. This time they billed me $912 bucks to have a remnant installed in one room. never again. Go to Arcata pro floor or Eureka 1.