Great communication. Quickly and efficiently diagnosed the problem, fixed it and was gone in about…read more30 minutes. Pricing seemed very fair. I would highly recommend Adept Laundry Equipment Service!

Adept Laundry Equipment Service is the most professional appliance repair service I have ever used…read more They got to me with next day service, had What was needed on hand. My dryer was not heating and 30 minutes from when they showed up I was doing my laundry again. The Best

I was scheduled quickly for dryer repair and the problem was resolved promptly. It wasn't cheap but…read moreI generally think you get what you pay for. Would definitely use them again.

I called Arrow Appliance on Saturday 10/07/23, and explained to the technician we had vents, and…read moredryer cleaned out because dryer was randomly throwing error code 90. After this was done, dryer was now throwing error code 80 or error code 90 every 5-10 minutes when the dryer was running. The technician informed me it was common for these types of dryers; and if the dryer is heating, most people continue to run them and disregard the code. It could be the thermostat, or something with the board. I wanted to go ahead and schedule an appt to have it repaired. Appt was scheduled Monday 10/09 between 12:00pm-4:00pm. No one showed up on Monday, towards the end of the day I realized it was Columbus Day assumed maybe the office was closed. On Wednesday 10/11 I tried to dry a load of laundry, and kept restarting it after the error code, after about an hour of doing this frequently I noticed a plastic burning smell, and decided not to continue. I called this company back and spoke with a nice woman, who apologized for the no show and explained to me their after hours technician (Jason I think) did not put me on Mondays schedule like he was supposed to. I understand mistakes happen not the end of the world. She could get me on the schedule Thursday 10/12 between 8am-12pm. I received a text that Jason the technician was on his way. I thought this was the technician I spoke with on Saturday, he seemed knowledgeable of the issue. When Jason the technician arrived, his demeanor was as if he was inconvenienced, not personable at all. When we made it to the laundry room and I started to explain the error code issue / timeline. He immediately jumped to vents being cleaned and how they were cleaned, I've already explained the issue twice, and assume to this technician. I had enough of his attitude and asked him to leave, I was no longer interested in doing business with this company. instead of him cutting me off and jumping to what the issue could be he should have stood there and listened, be respectful of someone's time, especially when they were understanding of the mistake that was made, the customers time was inconvenienced when the company didn't show up. My 17 year old daughter who could hear the technician even stated he was rude after he left. I received a text requesting a review, I decided to share how I felt and responded with two texts " I'm not happy with my experience I asked your technician to leave" and " I think I was rather patient, and understanding for the no show appt on Monday and to have someone show up that was not friendly, seemed inconvenienced, was rather disappointing." I received a response back " Julie C. from Appliance 911 KC/Arrow Appliance OKC: According to our technician the error codes you are receiving on your dryer are for a clogged vent and you advised him they were clean. He asked you who had cleaned your vent, you got upset and you then asked him to leave. I am sorry that you did not have a good experience but there are two sides to every story. In the future you may want to use a different service provider. Thanks!" If someone is going to use the quote "there are 2 sides to every story", as a validation their employee was not being in the wrong.. At least use it correctly sheesh... "There is 2 sides to every story and then there is the truth."

Excellent service; friendly, punctual, communicative and best of all flexible…read more Ryan gave me an education on what happens behind the walls which really helped me to determine what I wanted. He also looked over on the entire property to show me things I might need to consider in the future. And when he showed up to work with his very capable team, I had a handful of other projects for him that he finished for me. Everything works soundly now, and the best part is that it was finished within four or five hours. The new electrical finishes have really upgraded this home. I'm beyond happy with this team.

Ryan is a solid dude and does great work. I've been happy with the pricing, speed, and…read morecommunication through all the projects he's done for me.

Reasonable and honest. Would definitely use him in the future. Prices are very reasonableread more

Changed out our entire system. We were gone on vacation immediately after installation. When we…read morecame back everything was working perfectly. A few days later it stopped. He came back and worked extensively to get it working. The problem wasn't his problem it was an electrical panel issue. Electrician corrected the electrical problem that corrected the issue. Even though it wasn't his problem he worked through the issue never charging any additional money even though it cost him a lot of time. He made sure it was working for us. Not his problem but made sure all was right for us. Great dedication. Quality work. Awesome person. I would recommend him to anyone.

My AC wasn't working properly, so I called Loren to schedule a service call. He said he was booking…read moreout two days but would try to squeeze me in. To my surprise he called that evening and said he was heading to a call and I was next in line. Since he had told me he'd be here on Friday, and this was Wednesday, I called him back to ensure that he hadn't called in error. He assured me that he was coming. HE WAS A NO SHOW, NO CALL. The following morning he called at 8:15 and said he was on his way. By 11:30 I started to believe he wasn't coming so I called him again to verify. He said he must have called by mistake. So now it's 7:30 PM Friday and HE'S STILL A NO SHOW!! Never fear, I called another company out last night and they came right out and fixed the issue. I'm cool now, but this guy's service is not cool.

Appliance King made my Refridgerator work! They communicated very well, responding to pictures and…read morevideos that I sent. They set an expectation of a time window and showed up during that time. The man who fixed it, Scott came over three separate times. When diagnosing the fridge we weren't certain what was wrong with it. We opened our ice bin and found a solid block of ice in there and when I pulled it out the arm (lever) broke off entirely. I shut off the water and called for service. Scott showed up, diagnosed it over the phone with videos and pics and brought a new ice maker. When installed, it didn't properly dispense still, and the water nozzle in my fridge wasn't working. Scott came back over a second time, and replaced a piece of equipment where my water filter rests, said it goes out often. That fixed the water. I kept waiting for ice but no ice. He came back over, and determined the new ice maker installed was defective. He commented that this was unfortunately common and he brought a replacement for the replacement. Three visits - one charge. Got the problem solved and made me a very happy person. No more trips to buy ice. No more unfiltered OKC tap water. It works like it's brand new. Would Recommend and thank you so much Scott! I know it was a headache but he didn't ghost us after the first visit and stayed in contact until the job was done. I feel like it wasn't the usual service we'd get from a small business. (I think it's a small business?) They were great.

Appliance king did great work for me on my washer and dryer more than once. I left messages for…read morethem to repair my refrigerator. Either they're closed or they have so much business they don't need mine because they haven't responded to any of the messages.

Prompt response, fair price and quality individuals/workmanship. They've helped add a dedicated…read moreline and outlet for an EV and another dedicated line to a guest bedroom. Even with a very minor issue arose during the installation, Joe arranged for it to get fixed. I've dealt with Heather throughout all my projects and she does a fantastic job communicating and keep you up to date with everything. Will definitely be utilizing them for any future electrical work and would highly recommend!

Highly recommend. Professional, quality work at a fair price. This was a complicated project that…read more involved a new panel and a lot of rewiring. Joe's crew was professional and went above and beyond to make sure the job was done in one day so we were up and running that evening.

I had used Near Appliance for my ice maker. I was very satisfied at that time…read more On Thanksgiving Day my double wall oven went out. I called Andrew on that Monday, and he said they didn't make that part anymore, but he knew someone who might be able to fix it. He said the total price for all would be $680 and I would have to write him a check for $340. A couple of weeks later he called and said more than likely they couldn't fix it, so I told just to forget we would buy a new oven. I asked that I needed to know what the service charge would have been and the postage for sending it away. It seemed to me I should be refunded at least something. He skirted around and said he would figure it out. Never heard anything. I sent an email to him, again nothing. Will not be using his company again.

I have used Near Appliance Repair many times to repair my dryer, refrigerator and now today they…read morerepaired my ice machine. They saved me alot of money by repairing it instead of replacing it. The technician was very knowledgeable and professional, I will definitely continue to use them in the future for all my appliances!