my experience with Discount Flooring was Amazing dealt wth Tyler and hes so sweet very patient He…read morewasnt tryng to sell me the most expensive carpet we Tred to find Remnant but couldnt so special ordered a carpet and love it started out 12 by 12 but had to have it cut to 10 by 10 they were very patient iin helping me measure at least 8 times Patrick and Carlos and brought it back the next day also got luxury vinyl planks for the kitchen and was very pleased from start to finish and with the installers Patrick and Carlos his helper highly reccommend going here and asking for Tyler Thanks to everyone involved iim very happy

Honest and factual help ... my experience here was exactly what I hope to experience when I go…read moreshopping for new floors.

Shopping was easy. They are knowledgeable about their carpets with lots to choose from. We went to…read more4 different carpet places. They were one up from the lowest price place, but they knew their stuff and I got the carpet delivered and installed within 2 weeks. Other places told me 6 weeks just for the order! Installer Justin and son Nathan did an amazing job.

This is an updated review. Now we are a repeat customer. We replaced the flooring in our kitchen,…read moredining, living rooms. As well as a hallway and office. Our first flooring delivery came in a different shade than expected from the manufacturer's sample, and the Albany Carpet Warehouse handled everything. We went with a different floor, and everything was smooth, including the installation. A fast, friendly, and hard-working team not only installed the floor, they solved a (rather large) leveling problem in our current floor, and fixed a few air leakage and water problems. And the price is still right.

I needed some carpet reinstalled on very short notice and Capitaland had it taken care of the very…read morenext day. The price was reasonable and job was done well. I definitely would use them again

Capitaland Flooring recently installed new carpet in my living room and master bedroom and did an…read moreamazing job. They made the process from start to end as easy as possible. The team at the showroom is fantastic!! They helped to provide recommendations and samples, explained the differences in materials and quality, and were patient with all my questions. Overall great communication and incredibly helpful staff! Highly recommend Capitaland Flooring for anyone looking to update or replace their flooring.

Sally, the owner, was very helpful, especially given that this was the first place we went to…read morebefore starting our bathroom remodel. She had wonderful ideas re color and tile, is very quick to respond to questions- we will definitely be ordering from her!

I've been to this store twice. Both times the sales people had a dismissive attitude. I'm not sure…read morewho they want their customer to be, but I guess I'm just not it. I asked for a specific type of tile and after the sales person said they didn't carry anything like that, I found what I was asking for after looking around myself. It seems like the type of place where if you don't need any help at all you should feel right at home. I guess I was just accepting a little more from a local business.

This review is actually for Bassett Furniture…read morewhich has a Showroom located in the Warehouse at Huck Finn. I purchased a sofa and matching loveseat at Bassett Furniture in October 2021. MADE in the USA! The sales associate/design consultant I had was Paras Hilstro who was knowledgeable, professional, and friendly. She answered all of my questions that day and later in several emails. I was allowed to borrow 10 fabric samples to take home which helped me make a decision. I was able to place my order by phone which was very good. My furniture was arrived at Bassett two weeks ahead of the projected date. It was delivered 6 days before Thanksgiving which was perfect since I was hosting for the holiday. The delivery was flawless from competence of delivery men to setting up the furniture. I highly recommend Bassett Furniture for quality and value. In addition, I highly recommend Design Consultant Paras Hilstro for her excellent service including knowledge of this furniture line.

Great furniture store with a range of brands and prices. Many of the associates have great…read morecustomer service. Please get the delivery guys booties to go over shoes so they don't track mud in the house.

Jeremiah recommended SuperClean to service our kitchen floor. They were fantastic! And Jeremiah…read morewas friendly and genuinely concerned.

Placed an order, one month after they received the payment still no carpet. Definitely not…read moretrustworthy.

I purchased my LVP flooring for my whole new built house in 2021. It is Chesapeake flooring /…read morecoastal collection - sand dollar. It has held up beautifully ,like the day it was put down. I dealt with Rudy @ Gentiles's he was awesome . The same Exact floor at Curtis lumber cost more .we spent 100s of thousands at Curtis to build our home but they would not match Gentiles price. I would Highly recommend GENTILES

I have used Gentile's in the past for my kitchen floor, and that went very well without incident…read more Recently, I went back for tile floor to be installed in my bathroom. I have mixed emotions about Gentiles regarding this most recent experience. In the end, it all worked out well and good. There's a new beautiful floor in my bathroom as of right now. The process in getting there was a bit rocky. First, picking out tile in the showroom (unassuming show room, with the nasty stale smell of cigarettes). The people working there have a kind of laid back personality and don't give you the hard sell. This is true EXCEPT when picking out the kind of tile which just HAS to be porcelain. Don't know why but you get a million reasons why to choose porcelain instead of another material, but NO ONE tells you that aside from diamonds, the material is one of the hardest substances on the face of the planet. No one, tells you that drilling new holes for the toilet flange will be a nightmare unless you own a diamond bit drill (who does???). Thankfully, the gentleman who did the installation was kind enough to use his own tools (and wreck them in the process) to help me get the toilet flange anchored to the floor. Second, the issue of grout. Thomas the installer will drive home the use of the neutral gray and tell you that the colors people pick of their grout never turns out the color they expect it to. This fact needs to be re-inforced by the showroom salespeople. Choosing the color for the grout, I thought I had a perfect pick. Unfortunately, after mixing the grout with the latex enhancer/sealer (recommended I get, I had no idea what it was for) the grout dries 5x lighter than the shade you think it will. It also causes the grout to dry super fast and adhere to the tile face itself before you can wipe it off with a sponge leaving residue in the nooks/crannies of the tiles. Very disappointing. Luckily, again, Thomas was patient enough to come back to help rectify the problem. He brought a grout residue remover and with a LOT of elbow grease, was able to take the remaining grout off the tiles. The product also did have a darkening effect on the grout lines which helped bring it closer to the original color I had in mind when I chose it. He also recommended a natural stone enhancer product that might further adjust the grout to the color I expected it to look like. I haven't gotten the product yet, but don't think I will need to. Mostly, I am grateful for Thomas the tile installer. He is a perfectionist to a fault (almost). But if it wasn't for him, I'd have no toilet in my bathroom and grout remnants on the tiles. The sales people at Gentiles need to be more forthcoming about what to expect when choosing porcelain tile and colored grout.

I called them 3 times during a 6 month period to call me about carpeting for a guest bedroom and…read morethey never returned my calls. You have to call for an appt because on one is ever in the store. I wasn't in a hurry for the job but come on people. They dont need your business I guess.

I recently bought a carpet here and found the service to be exceptional! From purchasing the carpet…read moreto installation, the experience was wonderful The manager answered all my questions and I didn't feel like I was being rushed. Unlike other area carpet stores, the cost is straightforward-no add ons and additional expenses. The installers were professional,prompt and thorough, unlike a recent carpet purchase from Home Depot.I also had difficulty reaching someone on the phone and having calls returned, but this was my only negative interaction. I think it's because they are a small family owned business. I was happy to keep my business in the community and work with knowledgeable, professional people.

My experience isn't finished, but my first visit with Vince helping me was great. He's very…read moreknowledgeable, pleasant and doesn't hover over you like the other carpet place I visited. I brought home 4 samples and will return with my choice on Monday. I'll re-review after my carpet is installed.

My husband and I got recently a quote from here. A gentleman came to take measurements. He arrived…read moreon time and knew the product we wanted. My husband had done a lot of research of the limitations of the materials we wanted to install (moisture and wear) and was impressed that this man knew the product so well. A few days later we got the quote. It was astronomical. We wanted to work with this store, so we called to ask why it was so high. This was not our first quote. I would not leave a one-star review for just a slightly higher price. This was a full 140% of what everyone else charges for the same exact product. As crazy as that is, even that wouldn't merit one star. The one-star review is for the snow job we got when asking why materials were so high. We were told this was the "landed price" and that other places probably charge shipping. Well, no...in fact shipping was free from other places. We pointed this out, and he said "Well, if that's the case, send me a quote from somewhere else in writing, and I'll have to have a talk with the sales guys." Posting this so any future customers make sure to shop around before accepting a quote. I'd hate to think if we were less informed and just accepted the job because we liked the guy. It was literally thousands more just for materials. Their labor, which they subcontract, was super high too. Disappointed since we wanted to work with them. Not a lot of good options in the Capital Region.