I've had Greg servicing my pool for quite some time now and he's great! Personable, professional,…read moreprompt, and always does a great job with filters, salt levels, etc. Now his son Chandler has taken over the account and I see the same quality level of service from Chandler as I did with his dad. Chandler is servicing my neighbors pool as well and it's always great to recommend quality services to our friends. I'd highly recommend Bayside Pools to anyone that's looking to get their pool serviced or to change from an existing service. You will be glad ya did!! Good job guys!!

We changed our pool cleaning service after 10 years with the same company. What a difference…read moreBayside Pools made! When I first came home to my pool, it looked as if it had been resurfaced-- the color of the water was vibrant. I had no idea that my pool was dirty until we changed to Bayside Pools- Greg uses his own extremely powerful vacuum which provides a deep clean we never experienced from the brushing that our former company did. I just can't say enough to recommend Greg Miller and Bayside Pools- incredibly professional and personable. Bayside Pools charges $10 more per month than our former company and we are getting so much more than that in return. I am not a person who writes reviews very often, if ever, but I am so delighted with this company that I felt compelled.

Called them for service. Uses answering service. They did not call back after 2 days.read more

Z has always been fantastic. Reliable, kind, and excellent quality work and an amazing value. So…read morehappy to have had chosen them several years ago. They're the only ones I'd ever recommend.

Found Matthew in June 2022 as he came recommended by my MiL's neighbor. He has been awesome…read more First of all, he gets our uncaged pool sparkling clean every week. Never misses an appointment, sends pics afterward, and has really helped us troubleshoot pool fixes whenever a potential equipment issue crops up. This last part is key because the pool was here when we bought the home and I am not super well versed with pool maintenance and all the little annoying things that can (and eventually do) go wrong. Service is reliable, reasonably priced, and gives us a lot of peace of mind!

Big shoutout to Paul for being awesome and helping me regrout my pool. A really nice guy who took…read morethe time to go out to the property and give me a really reasonable estimate and completed the job within just a few days. He is super knowledgeable and thorough and got the job done right.

Our pool pump went out. Paul came and replaced it. He owns the business not a large corporation…read more Will use again!! Thanks Paul

Highest recommendation. George and Sonny are reliable and professional. They have serviced our pool…read moresince new for the previous owner and we continued with them when we came to Florida in 2016. George is extremely knowledgable on all facets of our salt water pool and keeps it up and running all year long. Never rushed and always committed to doing what is needed when it's needed.

I guess I cannot give zero stars so I have to give 1 star. We relocated to this area a year ago and…read morethis pool service was the one being used by the former owner who had not lived in the home for a while. First impressions were good and then things slowly went downhill after that. Because my husband has been ill and I work out of state a lot we kind of let things slide until I started to see green slime and debris in the pool often after they had serviced it which is weekly. I understand our pool is old and we are currently getting bids on refurbishing the entire pool and deck but simple servicing should not be affected by the age of the pool. When the owner came out after a complaint he clearly said it needed to be shocked but why the guy who comes every week could not identify that and take care of it is beyond me. The weekly cleaning guy comes in and barely scrubs down the sides of the pool. We have a rather large pool and spa and it the whole brushing process takes him less than 2 minutes from start to finish. I have never seen him scrub the spa and have to continually ask him to do so every week. The vacuuming takes a little longer but not by much. Our pool is starting to have some chips and after he vacuums I can go right out and see the same chips that were there before he arrived. When he extends his pole for brushing he frequently hits the top of our screened in roof and I am afraid he will puncture it if not watched carefully. My husband had to speak to him twice as after he vacuums he takes the contents and umps them right outside our screened area where we walk and leaves a mess. That didn't happen more than twice as my husband got pretty mad. The whole cleaning process from start to finish never took more than 10-15 minutes. Recently we had an issue and the owner came over and did a brief servicing and cleaning of the filter which we were told when we hired them that this was an annual service. I can understand paying for any parts but not the service which we had been told was included but once a year only and this was once a year. He never charged us the first time so why he can say it was not included now is beyond me. The cost went up significantly this year and the service went down. Needless to say my husband cancelled our service today. I do not recommend this company to anyone who cares at all about the servicing of their pool. Although the owner is very responsive he rarely takes ownership for what has occurred or his employees. All I got told was he has never had anyone complain and this particular employee who has been with him for years. That is not listening to what the customer has to say at all. I have been in a senior leadership role in health care for many years and know what customer service is about and how critical it is to any good business. This company does not demonstrate that all. To say you have never had any complaints and then to find multiple online is kind of naïve as to what people are saying about your company, Find another pool service company that you can trust and puts you the customer first not this one at all!

Bay Reef is outstanding. Jake is on the ball, and service quality is top-notch A+. In addition to…read moreweekly pool cleaning, he is quick to respond for one-off repairs and maintenance. Pricing is very competitive and well-worth the rates charged. Very pleased with Bay Reef and highly recommend!

I searched for a new maintenance company and found Bay Reef Pools online. I have never been happier…read morewith a pool company. After hiring Bay Reef Pools six months ago, my pool has never looked better and they are here every week. With his reasonable price I highly recommend... Five Stars!!!

This company has gone down hill in the last few years. We went from great service to no shows, just…read moreskimming the pool, reporting work not done, not testing water, telling us we need to add our own chemicals because they don't have any and lack of response to inquiries and request.

What ever you do stay far away from this company...had them for over a year and the basically…read moreruined behind my water fall with Discoloration due to not having the pool balanced right.....I come home one day to see my waterfall trickling dowm my back wall....I'm no pool guy but that tells me the filter is clogged...now the wonderful guy that works there is telling me it's my fault because I can control my pump with the app on my phone....before I had this company I had another guy doing my pool and never had this Problem... I have a new guy now that does pools and told me that what happened was there fault for not doing the job right seeing as they came weekly to check and service my pool....and the wonderful guy I talked to is taking no accountability for what has happened to my pool with there service... it seems like they could care less about customers.... So again stay far away from this company because they can ruin something and then turn around and say it's your fault.... They could care less about there customers so stay far away from.... There customer service is the worst I have ever encountered....and now there telling me it was like that when they took the pool over...little do they know I have veido of how my pool looked when they took it over so what there saying in the response is definitely not true saying it was like that when they started doing it....my vedio tells a difference story and I will be more then happy to show them that video....to bad they can't take accountabley for the actions....again stay far away they will say what ever they can to not stand behind there work

Wonderful pool company. Helps during every stage of the process and most of all you can rest…read moreassured your pool will be done correctly.

We are delighted that we chose Larsen's Pool & Spa.The demolition of our deteriorating Marcite…read morefinish was incredibly thorough making the installation of the new PebbleSheen flawless. A less-expensive estimate cited only acid and pressing washing as preparation, which would have been a disaster in the future if a new finish were to be applied over the old finish. It's clear Larsen knows how to do things right the first time. Cheaper doesn't mean better when it comes to an investment in your home. Highly recommend.