Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

Very professional young men who handled the job and any question I had thoroughly. I wouldn't…read moresuggest anyone else for your pool maintenance. Best in the business.

Waterboyz Pool Service, Vinny, has been taking care of my pool in Seminole for several years now…read more Consistent and thorough. He is like clockwork and spends the time it takes to keep my water perfect. They test the water every time and add salt when needed. I have never had any issues and would highly recommend them. Not sure if they are taking new accounts. They are not the cheapest, but worth what they charge.

Hired Drew for our pool service over a year ago, and the service is fantastic and pool always looks…read moregreat. Thanks Drew!

Reviews are all 5 for Drew for his business. SO happy I found his startup on Yelp! It is the…read moremost reliable and I don't use any other. More later.

These guys are great they accommodate to your needs. The pool is always clean as well as the…read morefilter. We highly recommend Pooh bear.

From the owner: Reliable and affordable pool care services. Skimming,…read moreBrushing, Vacuuming, Filter Cleanings, Chemical Balance, Green to Cleans. Monthly Flat Rates. No contracts. Veteran Owned, Solid Work Ethic, Responsive, Attention to Detail. Service Zip Codes; 33603, 33604, 33612, 33613, 33614, 33615, 33618, 33624, 33625, 33626, & 33634.

This company is absolutely as good as it gets! I am not proud of it, but, I am not the easiest…read morecustomer to get along with. The folks at Pool Troppers have always been up for challenge. They have gone so far above and beyond for me so many times it is hard to narrow done specific examples. My pool and equipment are old and I'm cheap- it's a terrible combination. I have been so very fortunate. Ludwig, Orlando and Kenneth have saved the day for me-with a smile-more than once! You can also be this fortunate give them a call quickly and set up scheduled service. You won't regret it.

We were loyal POOL Troopers customers for over five years -- year-round service -- and genuinely…read moreloved our experience for most of that time. Our previous technician was exceptional: professional, kind, and even brought treats and tennis balls for our dogs. We called the company more than once just to praise him. That's the kind of customer relationship that earns long-term loyalty. Unfortunately, the past few months marked a sharp decline. A recent fill-in technician was at our home for 21 minutes -- and our cameras showed she spent at least 5 of those sitting in her car. She left debris in the pool and a pool noodle blocking the drain. When we called to report it, we were told an area manager would follow up. He did call -- but the conversation felt combative from the start. He led with GPS data as though we were disputing the visit rather than the quality of it, made excuses for the drain issue, and left us feeling like we were the problem. That's not how you speak to a five-year customer raising a legitimate concern. This week our pool pump stopped working. We called POOL Troopers and were told there's a $150 diagnostic fee -- non-refundable, even if they perform the repair. My husband noted that had never been the policy in our experience and asked to speak with a supervisor. We were told the same area manager would call us back. We called another company instead. They offered a free estimate and came the same day. We're canceling our service. Not over one bad visit -- but because the response to that visit showed us that the company we trusted for five years no longer values the customers who stayed with them. That's a shame, because the people who made us loyal in the first place genuinely deserved better representation.

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

I had a problem with my 5 year old variable speed pool pump. I contacted Zack at Clear Wave Pools…read moreabout having a service technician come by to diagnose the problem. The next day Joe came by and after several tests determined it was not repairable. I agreed to a new upgraded VS pump on Friday and Joe was here to install it on Monday. Zack and Joe at Clear Wave were great to deal with. I won't hesitate to call them for any future pool issues.