professional shows up on schedule…read more complete s commitment sends report with pictures grateful

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

Last Sunday I spoke to Darren regarding my need for a new pool chlorinator. I was given a…read morereasonable price. Joe came out today and replaced it for me. He was very knowledgeable and gave me great tips on pool care. He set up my equipment and instructed me on how to keep it running optimally. I would definitely recommend Aqua Masters Pool Services to anyone in need of their services. Thank you guys for being responsive, timely and doing an awesome Job. Thank you again!

Darren is amazing. Very responsive with fair pricing and always pleasant. They converted our pool…read moreto a salt system and raised our pump. I won't use anyone else. Highly recommended.

We had our pool remodeled. Affordable pool did a very high quality job at a great price. We highly…read morerecommend!

My pool was destroyed after Hurricane Helene. There were literally fish swimming in my pool and my…read moresaltwater generator and pool pump were destroyed. After a few months the pool looked like a swamp. I had several quotes to get the pool cleaned and running again, some of these other companies really tried to gouge me and upcharge me on things I did not want. Bob came out and gave me a very reasonable quote and did not try to upcharge me on anything. Once the pool got cleaned out I decided I should refinish it and add a sundeck. Again they could of gave me an outrageous quote since half the job was done but once again I was given a very reasonable number. Communication was great by phone, text and email. The guys who came out to do the work were very friendly and professional. The job got done in a reasonable amount of time and the pool looks fantastic. The company was know as Walker pools previously but now called Affordable so you can look up both to find them. If I ever need pool repairs again they will be the first ones I call. Really great job.

What ever you do stay far away from this company...had them for over a year and the basically…read moreruined behind my water fall with Discoloration due to not having the pool balanced right.....I come home one day to see my waterfall trickling dowm my back wall....I'm no pool guy but that tells me the filter is clogged...now the wonderful guy that works there is telling me it's my fault because I can control my pump with the app on my phone....before I had this company I had another guy doing my pool and never had this Problem... I have a new guy now that does pools and told me that what happened was there fault for not doing the job right seeing as they came weekly to check and service my pool....and the wonderful guy I talked to is taking no accountability for what has happened to my pool with there service... it seems like they could care less about customers.... So again stay far away from this company because they can ruin something and then turn around and say it's your fault.... They could care less about there customers so stay far away from.... There customer service is the worst I have ever encountered....and now there telling me it was like that when they took the pool over...little do they know I have veido of how my pool looked when they took it over so what there saying in the response is definitely not true saying it was like that when they started doing it....my vedio tells a difference story and I will be more then happy to show them that video....to bad they can't take accountabley for the actions....again stay far away they will say what ever they can to not stand behind there work

James is by far one of the best employees at Pools Nextdoor. Always considerate and pays attention…read moreto detail.

Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

Waterboyz Pool Service, Vinny, has been taking care of my pool in Seminole for several years now…read more Consistent and thorough. He is like clockwork and spends the time it takes to keep my water perfect. They test the water every time and add salt when needed. I have never had any issues and would highly recommend them. Not sure if they are taking new accounts. They are not the cheapest, but worth what they charge.

I live out of state and made a couple calls to get help installing a pool filter in a rental…read moreproperty. Even though we are not in the service area the gentleman provided us with a lot of helpful information. Thank you!

Paul was very quick to help solve the pool issues I had. He explained a few things about my pool…read morepump that I wasn't really sure about. He was nice and seemed to be fair with pricing.

Big shoutout to Paul for being awesome and helping me regrout my pool. A really nice guy who took…read morethe time to go out to the property and give me a really reasonable estimate and completed the job within just a few days. He is super knowledgeable and thorough and got the job done right.

Larry and Stephanie are so reliable and helpful. Our pool looks and is fabulous all year long!read more

Have been using this company for over a year. Service was good up to the last month. This last…read moremonth our pool developed a green algae growth on walls floor and steps. Larry the owner was contacted. He angrily accused us of shutting off pool pump and adding too much water. He also said we could swim in it with the green algae. He never can out to look. We gave his pool tech 2 more visits hoping he would correct the problem but it didn't happen. So we had to fire them. When new service can out they fixed the problem but also stated pool filter must not have been back washed the whole time as it was like mud when they did it. I would not recommend them to anyone because if you have a problem with their service it must be you!