It turns out Jim Henry Inc. is an 80 year old business which provides frames, certificates, and…read morewhat I'll call trinklets (small plaques and trophies, medallions, pins, pendants, etc) mostly for the medical profession.  I ordered a gift frame for my son's medical board certificate and being sorta in the Chicagoland neighborhood and to save $19 in shipping cost, I queried and was amicably agreed a physical pickup in lieu of shipping.  After just a few days' wait for the frame prep, I also got to meet Chris McClurg, the friendly president of the company who while presenting my purchase also gave me a little tour of their office and product displays.  They are located in a quaint industrial section of St. Charles and near the DuPage airport.  They have customers from all over the world.  I made an observation that businesses like Jim Henry have longevity by finding a solid niche and with theirs being mostly (but not exclusively) associated with the medical profession.  I noticed how all of the son's celebrated milestones (diplomas, degrees, certifications, etc) came with different sized certificates and each had their own preferred frame supplier - what a racquet I thought!  Anyway, this was most certainly a one time visit, but I mentioned to Chris that because he had a Yelp listing with no info nor reviews, I would oblige him with a written thank you and a little PR, and here it is!

called after mirrors were 1 week late, said 1-2 more days and agreed to pick up in 4 days. Had a…read morebreak and called after 3 days, was told a mistake made and hanging bracket would be on truck in morning. No one called. called next business day and yelled at for not picking up mirrors as "planned". explained didn't know when truck came in and no one called. Immediately picked up mirrors, was yelled at again in store and in parking lot for not following "the plan" told I should not "have called" about mirrors. really? Spent almost $900 and treated terrible. Mirrors are OK but wont ever give these people $ AGAIN.

My dad and stepmom own this shop, and their custom framing is superb. I definitely recommend this…read morestore, not just because my father owns it, but because the framing is superior.

Last visit to Michaels was nice. I thought the store was very clean and organized. I was able to…read morefind what I needed and get in and out fast. The cashier was friendly and the line moved quickly.

Ordered a curb-side, pick up at this location. Notified them, a few times, that I was there. Sat…read moreand watched people go in and same people come out. Waited at least 15 minutes, maybe more. When I called to cancel my order, I lost my $10 voucher, and after calling "customer service?", was told I'd have to wait up to 72 hours to get the voucher put back on my account. Really?!?! Hobby Lobby, here I come!

Steve and his staff listened and determined what we wanted, as well as needed. There were aspects…read moreof our original design I did not realize could pose problems that their professional eyes and knowlege picked up on - which again demonstrated their excellent attention to details and to the customer. As a very satisfied customer, I would recommend them to anyone for their design style, implementation and follow through. Gerri, Rush University

From the owner: We have four divisions under the corporate name…read more * Wonderful art, all styles, all mediums, all in stock. We have staff artists that can create any original style paintings. * Framing, we produce our own custom frames. We can deliver the very best prices, and service, with 1200 styles available. 48 hour service. * Custom cut glass and mirrors. We can also etch and sandblast designs, images, and logos on glass and mirrors. * Custom made office furniture to specific to job sites with different finishes. Receptions areas to Board room tables, all affordable and one of a kind. With or without corporate logos or designs.

Writing as a former teacher and a true beginner this is not the place to start. It's very…read moreexpensive, sitting for 3 hours is hard and the place is far from being clean. I was told that all supplies were "included " nothing was said about paper for watercolor, $30.00 extra. I find it rude to be told that this or that brush is 80 or 100$ , why then give it to a beginner it only adds to the stress. The project became what he saw not what I saw. I was so tense and stressed out that I didn't go back for the last class! I feel taken advantage of and believe that a 70$ refund is more than fair. Classes for beginners should include how to hold a brush right from the beginning , paints used were not even given the correct names, etc, etc, ; class should be fun! They were Not!

I've been taking classes from Len for 2 years and I can't recommend it enough. When I saw the…read moreamazing work he gets out of his youngest (school age) students, I knew he would be an excellent instructor. I love this place, and the great sense of camaraderie among the students.

Very clean and modern and they take excellent care of the store to see how you could enjoy framing…read moreyour precious art or certificate or diploma. They have been in this business for 44 years and moved to this location 5 years ago. As soon as I walked in I could smell no dust and everything being taken care. Nice owner and designer and his wife. Friendly warm people.

I went here for free medal engraving for Chicago Marathon!! The owner is super nice! They even gave…read moreus free drinks and donutsB Location: it is located in Clybourn Ave. the interior has a great display of frames and artwork. Went here for free medal engraving and I can tell you that the owner is super nice and accommodating. They have great display of sample frames and artwork! If I only live in Chicago I would do my framing with them! Will I buy here? Yes af course! Because of the amount of great frames here to choose from!