The most knowledgeable and friendly team. Prompt service @ reasonable price. Highly recommended.read more

I own and live in a old small condo. My old A/C was from 1993! It was too old and no longer…read moreworking; I needed a new AC! And I hate the Dallas Texas Heat! Each summer we would use portable ACs and we would suffer. I started a project on Yelp to ask for quotes for a AC replacement. John from Apple A/C was the first to respond! (and the quickest! Like 5 minutes in!) He offered a free quote visit and even offered some known price points from some of his recent AC replacements! Apple A/C had the best price! I literally got 9 more quotes from others, but Apple A/C beat them all and they were the quickest 1st quote. I got a new 2 Ton Goodman AC. They were able to get it on the roof without a crane! (which saved money). They even fixed the brackets for the indoor unit (which was broken from the old unit.) These guys are the best! Just get a free quote to check them out!

It's currently 106 degrees on Saturday in Dallas. My outside unit had stopped working correctly…read moresometime last night. I asked friends for suggestions and got a couple. I called them and the soonest they could see me was Monday. I wound up on Yelp. I contacted a different HVAC company on Yelp but Yelp sent my information out, and Alan with HM Tech responded. Meanwhile I was reading a lot of reviews and getting a lot of answering machines and "see you Monday" appointment calls. As my inside temperature kept rising, I finally called Alan back, told him my problem, and asked how much a service call was and when he could be at my house. He told me the service call was $85 and said he could be here in a couple of hours (again, on a Saturday). He was here just about exactly when he said he would be, and he went right to work outside. By then my temperature inside was at 86 degrees. After maybe 20-30 minutes, Alan said that the fan capacitor and the compressor capacitor were both out and would need to be replaced. I asked him what that meant, if he had them, etc. He said yes and gave me a quote. I gladly approved the work. By about 3 o'clock, maybe a minute or two after, the work was complete. The invoice including his service call fee was under $400. (Again - on a Saturday.) While I don't wish for more HVAC problems, it's good to know I'll be able to rely on someone who is , honest, responsive, and very professional. I enthusiastically recommend Al's work!

From the owner: Rely on us for your trusted, top-notch HVAC needs! Our certified technicians are committed to…read moreensuring your satisfaction, from air conditioner installation to heater repair services.

If you want the best AC guy in the Royse City and Rockwall area- Donnie is the one you should call…read more He is amazing. Very flexible with time. His charges are fair and gets your A/C fixed when others couldn't. Highly recommend. Great guy !

Donny was prompted for our appointment. Worked very efficiently and has a reasonable price. I would…read moredefinitely use his services again and recommend.

Jakob M quickly fixed my issue and made sure I have a video of the repair to show the new…read morehomeowners. We love Copeland home services and hope they can still help us out in our home in Ben Wheeler, Texas.

Santiago, Tyler,Alex,Eloy, Bryant,and Sam! These young men did a fantastic job on my new…read moreinstallation of heat pump/AC unit and all new duct work plus a surge protector! Give them a call

This is for Danny Boles from the Crandel Office…read more Danny presented a professional appearance and did a nice quick repair that we hired him for, and I was happy about that. He also went above and beyond in removing some tree limbs that were on my roof that my 80-year-old self was not up to getting to myself. Thanks, Danny. I'll certainly be using your services in the future,

Luis and Carlito were hands down the best guys for the job!! They had my daughter's ceiling fan…read moreinstalled in no time and without me even having to ask they wired it so the light and the fan operated on two separate switches. Luis went above and beyond with checking on another potential job for me. I will definitely use this company again and ask for this team specifically!!

Fantastic. They were out bright and early Monday, diagnosed my problem and showed up early Tuesday…read moreand did all the repairs. Fast service, exactly the price they quoted, and I could not be happier with them. Definitely recommend.

Great company called on a saturday evening and they did the repair pretty quick…read more Will use again when needed. Recommend honest and. Efficient

Jeff is the only person I trust for my AC and heating needs. He is always prompt, professional, and…read morereasonably priced. After getting burned by another AC company who lied about the work they were supposed to do, Jeff came out and serviced our unit, fixed the issues that were causing us repeated problems, and he didn't break the bank. I know how rare it is to find someone who actually even shows up for a job, but he really is the best. He now does all the maintenance services for my offices, too.

This company is fantastic! Their pricing was extremely fair and the quality of their services are…read moreoff the chart great! They are a family-owned business and I will now use them as my long-term HVAC maintenance company. They were also very responsive to our inquiries. I highly recommend this company.

I was in bad need of new ductwork and insulation talked to Jesus first thing in the morning and…read morewithin four hours he showed up to give me an estimate I received a fantastic bid from him. That was a lot less than other HVAC companies in here the job was scheduled quickly. They showed up on time and completed the job faster, than they originally said SunDollar is my go to company for heating and air.

We were delighted with this company. Our AC stopped coming on last evening and was giving us an…read moreunrecognizable error code. We put in a request through Yelp and 5 Star HVAC was the first to respond. The very professional and pleasant technician, Rick, was at our door less than an hour later. The problem was solved within 90 minutes of the initial request - and at a very reasonable price. What a great experience! We now consider 5 Star to be our chosen HVAC company.

I sent out a quote request on Yelp that went to 5 HVAC companies; I thought I knew the issue and…read morewanted to know the repair cost if my diagnosis was correct...a way to get an apples to apples evaluation of each. I had 4 other generic responses who just wanted to get me scheduled and wouldn't tell me a price. 5 Star are the only ones who actually answered the question I asked. I thought the price they quoted for the job sounded very reasonable, though in the end I was feeling ambitious and found myself with a lot of free time, so I decided to do it myself. But, I appreciated their promptness and communication and will for sure check with them on harder stuff when it comes up.

No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.