I happened to be in Spokane on business with a few hours to kill. I decided to go to a music store…read moreto ask a few questions about the different digital pianos and get some recommendations for a purchase. On the way to the music store, I passed this piano dealer and decided to pop in here instead. Even though I wasn't buying (I even told them so), they patiently walked me through some different options and discussed the pros and cons of each. I was impressed with their friendly customer service. Thought I'd leave them a good review because they were so kind to a non customer.

This place is one of those specific niche store. They only have grand pianos on display as far as…read moreinstruments. A plethora of piano books of all sorts. Friendly staff-older generation so gentleman & woman manners would go a long way. No punk kid personalities please & thank you. AND a piano that Elton John played a couple of times supposedly worth 180,000 some dollars O.o

went in for bow rosin. owner was helpful to me but more interestingly was extremely helpful to the…read moreteenager with a broken saxophone before me. he went out of his way to try and make an easy fix. when it was apparent there were more issues due to neglect he worked with the kids schedule to get the job completed before his recital. while i was only there for rosin i got to see a great interaction that tells me a lot about how they do business

Excellent service. Very knowledgeable on instruments and great prices. They helped set my daughter…read moreup to rent a violin and we are very pleased with their service. It was worth the drive. Going to rent a saxophone for my son next. I grew up playing the flute and going into the store and talking with the ladies brought back the excitement to join a flute group. They have many fun activities in their store to get kids excited about music. Very pleased and will continue to go to their store for any musical needs.

The crew we had was so good with all our belongings. They were very careful and very efficient and…read moregot done ahead of schedule. I would definately use this company again. Did a great job for us and highly recommend.

On time, dedicated, and competent. Very nice guys. I would recommend them easily. There were…read morethree of them and the teamwork under Santiago was quite impressive.

Cabral and Doug were fantastic! They breathed new life into my 45 year old acoustic Sigma, my…read moreguitar baby. Ild trust them with anything guitar!

I have a Takamine 12 String that I had touched for about five years. The tension on the strings…read morecaused some damage. On a church musician's recommendation I took the guitar to Gabriel's Guitars. Gabriel looked at the guitar and made some suggestions, always telling me what the costs would be. They had the guitar for a few days, and when I picked it up today it looked and sounded brand new. I highly recommend Gabriel's Guitars.

In a world where so much of the focus is on instant gratification, Tom Kuntz takes the time and…read morededication to do the job right. Though his schedule has become more and more busy, the attention to detail in tuning a fine instrument is well worth the wait. If you're looking for someone with the tender touch on your piano and the knowledge to generate the best sound, look no further than Tom Kuntz Piano Services. Thanks, Tom, for constant quality! You are so appreciated!

If you only stop one place while you are in Spokane, this is the place to be! Warren is very…read morewelcoming and knowledgable. Beautiful landscaping complements well the elegence of the pristine pianos he offers. Highly recommend!

Beautiful Steinway gallery!! Excellent customer service! Warren made my husband and I feel welcome…read more Check this Gallery out! Completely satisfied

Great guitar shop! Very nice and professional. They did the BEST setup on my Gibson Hummingbird. I…read morehighly recommend these guys! Thanks so much ! -Dallas Guier

5+ Stars. The Team there are professional, knowledgeable and honest. Whether you are looking at a…read morebeginner, intermediate, or higher end instrument, I would recommend shopping there before considering a big box retailer.

I went this morning looking for an empty box to ship an electric piano to my brother. Told the…read moregentleman behind the front desk what I what I was looking for and without hesitating he helped me. Didnt act bothered in fact he went out of his way to help me. He got me an empty box, simple. If he was that helpful and I wasnt there to buy anything I have to believe he would be a good person to buy an instrument or whatever they have to sell. Very positive experience, rare nowadays. Dave

Nice try, you had my gear for many months AND I provided ALL of the replacement electronics which…read moreyou also did not return to me. I am considering small-claims court for this. You have an opportunity to correct this matter and possibly receive future business from me, otherwise I will tell all my musical associates to avoid NW Music as well as pursue other legal remedies.