Home town mechanic that knows their stuff and still cares about customers. I was stranded in…read moreunfamiliar territory on a long road trip, and instead of taking advantage of this, they took care of my issue QUICKLY, HONESTLY, and at a FAIR price!

Worst experience ever the owner stated that my tow would be 150 at 6:00am then at 9:00am tells me…read morethat an additional 100 dollars was added. I told him that the tow man told me 150 the owner asked me would you charge 150 if you paid 1000000 on a tow truck. I advised the owner that that is not good customer service he laughed in my face and told me that I could pick my car up once I paid him 250 after he never even towed my vehicle worst experience ever he has held my car the entire day causing me to miss work smh I will he we use this tow service again he definitely got over on me and was definitely unprofessional.

Picked up my truck and delivered to the repair shop I instructed. I had to call a week later to…read morefind out what I owed him. Definitely 5 stars he is always there when you need him.

I am from Chicago, Illinois and was traveling on vacation to RI. my car started blowing out hot air…read moreand temp gauge was on hot. I pulled over to the nearest gas station asking if there were any car mechanics around. I was told to drive across the street to the towing company which I was glad it was so close. I thought for sure I was gonna have to get a tow somewhere else. I gotta tell you these guys were great. They found out what the problem was and fixed my car in 1 hour and I was on my way to see my family in RI. I wanna say thanks to these guys and I recommend this place to everyone. Great people, fantastic job on working on my car and explaining and showing me what was wrong with my car and great prices. Thanks guys your the best I've ever experienced with car service. To bad your not in Chicago they could use guys like you. Thank you again.

My tire went flat and needed replaced while I was driving headed to Niagara Falls. I was able to…read morepull over to a gas station and across the street was BR Czarencki Towing. I called and they had someone come out within an hour. Ivan was really great, nice and patient. Friendly service. He definitely made a crappy situation.tolerable. Thank you!

I am new in town and was in need of an auto repair shop after I damaged my vehicle's passenger side…read morerear view mirror. Presque Isle Auto gave a very reasonable quote and so I decided to go with them. I was easily able to make an appointment that fit my schedule (and the schedule of the person who had to pick me up and drop me off while my car was there). I dropped the car off at about 830am and the repairs were done by 1pm. The car was washed inside and out, and the repair looked great. I have attached photos of before and after to compare. It looks like the original window and if you didn't know it was a replacement, you could never tell. All around very happy with the service and obvious care Presque Isle Auto has for the customer. Although I hope to not need it, I will definitely be back.

Great work! I am new to the area and scratched a car I was borrowing from a friend. I tried to fix…read moreit myself with a paint pen and made it so much worse. In a panic I went to Presque Isle Automotive based on their reviews for fair prices, excellent work, and quickly done. I can now 10000% confirm that this is correct! Hopefully I won't need any more work done but if I do I'm coming here first. The guys are great and the car has never looked better!

Worse towing company I have ever dealt with, they are an affiliate with AAA and they refused to…read morecome out and pull my car out of a ditch because they said that the road was too bad... they are from corry and I live in Warren, they lied to me and told me they would be there within 60-90 minutes, I waited the 90 minutes and then called to ask where they were at, the gentleman John, stated that he was not going to send anyone out because he didnt think the road was salted! Isnt that what tow companies are supposed to do in the time of an emergency? Come help the people in a dangerous situation? Well I would never recommend this company to anyone, they left me out stranded in the cold weather! Thanks for having my back Leroy's!

My pickup broke down while on a camping trip last month. The tow truck driver was prompt, polite…read moreand very skilled in loading my prized possession.

The last time I needed their services I was told to have a seat. I just wanted to make an…read moreappointment. I sat for close to half an hour while the owner chatted on the phone with what sounded like a conversation with a friend. After quite a while it was getting close to closing time. A lady was sitting by me with her coat on, apparently waiting for him to close so they could go home. She literally glared at me with a very unfriendly look on her face. I finally gave up and left. I will never go there again in spite of the fact that its location is so convenient. His brother has a place way on the other side of town where I go for many things. Sadly, he does not have an inspection station. I sure wish he did. The service there is great.

My truck stopped running I didn't no what to do took it to 2 mechanics and they told me the engine…read morewas bad but I found route 5 auto they found the problem and and fixed it I didn't need a motor thanks for getting me back on the road

Great service good price got my car right in Ed is a great guy. Very good in explaining what…read morerepairs were needed. I'll definitely return

The staff went beyond expectations trying to get our car fixed for our trip to Florida. They fixed…read moreour transmission and did a once over just to make sure we could safely do the 1200 miles to Florida before Christmas. Would highly recommend them

Volkswagen Passat transmission shit the bed, they redid her and it only took 2 days in the shop…read more Never had a problem after that. Kept the paperwork and when I traded it in awhile later it helped me get more money for my trade. Nice people, good work, decent price.

We were on the road when the transmission went out-- they took us in right away, found the problem…read moreand got us back on the road in an hour and a half!!!!!Everyone working there was sooo friendly! You're lucky if you live nearby!