from beginning to end, i received excellent customer service. i spoke with someone on the phone to book my appointment, and they were very polite. when i arrived, the front desk staff was just as welcoming, and my nail tech was an absolute sweetheart. truly 10s across the board for the entire team. they also offer coffee and water, which is such a nice touch. i got the golden spa luxury pedicure ($90) and a no-chip gel manicure ($48), plus the gel add-on ($20) for the pedicure. the service itself was lovely--my tech was professional, attentive, and clearly knew what she was doing, which always makes a difference. i'm really happy with the results, and after walking all over chicago these past few days, my feet are definitely thanking me! i would absolutely recommend this place and will be returning next time i'm back in chicago. read more

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I moved from LA to Chicago in October and hadn't gotten around to finding a new nail salon until March. After perusing Yelp reviews for nail salons in my area, it seemed the consensus was that Refine was a cut above the rest. I walked in late Friday morning and was seated in a comfortable massage chair for my pedicure within 10 minutes. Mandy took great care of my neglected feet. After a relaxing pedicure, she walked me over to the nail stations for my Gel X full set. At that point, I realized I might be cutting it close to my next appointment that afternoon. Mandy went to work quickly and made sure I got a perfect set of nails in time for my next appointment. The location is convenient with plenty of street parking. The space is beautiful and clean. And the service is friendly and welcoming, including making sure guests have drinks and are comfortable and satisfied. I'm happy to have found my new Chicago nail spot! read more

I had a wonderful experience! The salon was clean, the staff was incredibly friendly, and the service was efficient without ever feeling rushed. They even took the time to help protect a nail that was splitting, which I really appreciated. The online scheduling was seamless, and the automatic appointment reminders were such a nice touch. From start to finish, everything was easy and professional. I'll definitely be back and would highly recommend this salon! read more

Got a Russian manicure and loved it! Very clean place and nails were great. The downside is this shape costs extra but it looks so clean I am very happy. read more

Refine Nails & Spa - Nail Salons Near Me - Chicago, Illinois

Mindy was amazing! Absolutely beautiful, wanted a detailed design and she did the best job re-creating the inspo. Everyone is so sweet and offered coffee/water and always had a place to sit. Best nail salon experience and I have been getting my nails done my whole life. Highly recommend. read more

Refine Nails & Spa - Nail Salons Near Me - Chicago, Illinois

Found my new favorite nail spot ! It's always so clean in there and so close to home , This was my second time and they did such a great job, Timo was my nail tech and she was Great and did a fantastic job love it so much! read more

Refine Nails & Spa - Nail Salons Near Me - Chicago, Illinois

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Loved this place! Very clean, definitely felt like a treat! Super friendly staff. Will definitely recommend and be back read more

I love coming to refine nails! Great service and great nail technicians! I recommend this place to all of my friends. read more

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Technician Kenny was VERY good. My nails looks great! Love that I can call and they can get me in quickly!

Janice always does an amazing job with my builder gel manicure. I won't go anywhere else! Love it here.

Went to Gunya for a Russian manicure and pedicure and she did amazing! Her attention to detail was incredible and she was very sweet read more

Refine Nails & Spa - Russian Manicure - Nail Salons Near Me - Chicago, Illinois

Kenny did an amazing job on my builder gel nails! Usually builder gel burns my nails under the lamp but it was painless with him. Appointments are always timely and I think the prices are great compared to other nail salons. I'll always come back here! read more

I really hope this place stays for the long haul. Great location and I am confident that the environment matches the actual service. (You know how a lot of the fancier places have terrible service or places that do a great service makes you stressed out going there?) This place knocked it out of the park. It's super easy making a reservation online and the check in process is super easy. Their selection of polish is decent - but would say if you're going normal polish they have the main hits and not every OPI color you see online. Top 2 pedicure place in the city - it's slightly more expensive than most places, but it was super clean and relaxing. Lu the general manager was so nice and welcoming. Definitely check them out! read more

Refine Nails & Spa - Pedicure area - Nail Salons Near Me - Chicago, Illinois

I am obsessed with my new nail paint and thanks to Refine nails and spa! I have already received so many compliments and loving it! I visited this place with a friend as we are prepping for an upcoming travel. We had a prior appointment and check-in process was relatively very smooth. My friend and I selected classic pedicure, she selected the rose fragrance and I went with lemon. The pedicure was very relaxing and the specialist even massaged my ankles. We were then moved to adjacent seats for our nails. My friend got a dip powder and I went ahead with gel paint. The specialist was very patient with the design and requirement needs. She was able to mimic my design very easily based on the reference image I provided. I was VERY impressed by her skill and art. Overall, a great experience and I will surely come back. The place is clean and tidy. From price point, it is definitely a bit on the expensive side, but their efforts and end result are worth the buck! read more

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My friend and I swung by Refine Nails spa to prepare for a trip coming up. We got the classic pedi, and I got the dip mani with design while my friend got the gel mani with design. The spa looks fairly new and the ambience was clean. We could tell that they have good sanitation overall. We had a prior appointment so the check in was a breeze. The owner recommended creating an account to accumulate points so we did that. We started off with the pedi. They offer two different scrubs for the pedi, and my friend and I chose the lemon and rose scrubs respectively. The pedicure was great! They used tons of lotion to moisturize after too. My experience, however, was not the greatest for my manicure. There were no chairs available for a mani so my tech continued to do my mani at the pedicure chair itself which was a bit uncomfortable. While doing so, she shaped my nails a bit tilted. When I gave her this feedback, she started getting defensive. We finally had a mani chair available next to my friend and moved there. The rest of the session went smooth until the design part came. My design was very simple, yet the tech kept on messing it up and wiping it off. She was also constantly on her phone while doing my manicure. Overall, it took us more than 2 hrs at the salon which was frustrating for sure. They also didn't inform us earlier about the different pricing for the nail shapes and the design. My friend was charged $45 for the design while I was charged $20 and we were left surprised. They later explained how my friend had a design on every nail, hence the higher price. It would have been ideal to be informed of this earlier so that there were no surprises. Regardless, the end result was good. I might swing by again but with a different nail tech as the one I had was a bit annoying. read more

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Such a good nail salon. Had a great experience here. Very clean and pretty inside and staff were friendly! Kenny did a great job with my nails! Very happy! read more

Refine Nails & Spa - nails by Kenny - Nail Salons Near Me - Chicago, Illinois

I love refine nails. Steven my nail tech is great. His precision with nails is excellent and he provides great customer service. The entire shop is warm and welcoming. I can't say enough. read more

Mora has been my nail technician for nearly a year now. I have always been pleased with her work. She is the ultimate professional. Her skills are outstanding. read more

Mora did my photos for my engagement shoot and she killed it!! I showed her an inspiration photo and she asked all the right questions and made them look identical to it! The whole experience was very relaxing and this was easily one of the cleanest nail places I've ever been to. read more

Refine Nails & Spa - Nail Salons Near Me - Chicago, Illinois

I have been getting builder gel with Gunya for the last few months and I will never go anywhere else!! She slays every time and my nails have been healthy. Thank you!! read more

Refine Nails & Spa - Nail Salons Near Me - Chicago, Illinois

This place is the best. They got 3 of us in instantly, and the services were top notch! Highly recommend.

Very clean and very professional. The staff is very friendly and always on time for appointments.

I was impressed from the first phone call, very welcoming. The friendly attitude continued upon arrival and through the quality service. Caring and accommodating... Fair prices as well. Very clean and comfortable pedicure chairs. All in all it's a find. read more

Incredible pristine facility with multiple options for polish -- conventional, dazzle dry, dip powder, no chip and possibly more. Because they are so large, the color options are extensive -- 14 nail tables and 16 pedi chairs. Immaculate. read more

Miles was my tech. Very clean and nice aesthetic. I booked online for first available for Express Pedicure though will likely try the other upgraded options next time. Miles was diligent and would highly recommend this place to others in Old Town area. While they take walk-ins, it's very busy after work so I would book an appointment. read more

I came in on a weekday morning for an acrylic fill after seeing great reviews for this new spot. I was greeted and checked in before being seated at one of the stations. The place itself is beautiful, high ceilings, bright, clean, and there are sooo many seats for both manicures and pedicures. My only qualm was that it took over an hour to get my nails done. read more

I am in love with the nails Kenny did. Amazing service and technique I would recommend him to everyone I know. The space feels high ends and is very clean read more

Refine Nails & Spa - Nail Salons Near Me - Chicago, Illinois

Amazing. Best nail salon in the city. Modern, clean, spacious. Wonderful people and wonderful set up. Able to book online (thank you, love that feature). My new favorite place. Jessica is awesome. read more

Beautiful job on my builder gel nails. Shaping is perfect; exactly what I asked for! Very professional! & great environment. Will definitely return soon! read more

They were able to accommodate me same day. Nice clean space and the pedicure went well.

Crystal is AMAZING!!!! Got Gel X for the first time and i'm obsessed. I wasn't sure what to do for color and her recommendation couldn't have been more perfect. She was always checking in with me to make sure I liked everything. I think by far the best nail tech i've ever had read more

Refine Nails & Spa - gel x - Nail Salons Near Me - Chicago, Illinois

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The absolute best!! I've been coming here for quite some time, & every time is better than the last. Huge thank you to Luu as well!

My daughter and I visited the nail salon for the first time today. We had an excellent experience! Kenny did an amazing job on our nails and the owners were very kind and professional. Everything was super clean. I highly recommend, we will be back! read more

Very clean salon. I came in for a fill, but realized that we had to remove and start over ( which I knew). My technician, Crystal did an amazing job. My nails look better than they have in a while. I will be back! read more

The quality of the acrylic nails I got was GREAT. I didn't experience any lifting at all, even after 3-4 weeks. I had shown the nail tech the inspiration I had for my nails, and it definitely feels like it was kind of ignored, but they still came out so pretty. The nails just didn't suit me. I didn't really enjoy the pedicure treatment, it felt rushed and didn't really feel good when the woman was massaging my feet. The water wasn't warm enough and I was too scared to ask her to turn it up a bit. The paint she put on my toenails lasted a very long time, though. read more

Got gel x here fresh set nails started lifting after 1 week. The tech also had to start over three times on my right hand and all I was getting was French tips. Went back to get nails fixed once they started lifting and another nail tech made the two new ones way shorter after I told her they didn't line up with the other hand. The seats for pedicure are also hard and uncomfortable for a new shop. The salon is pretty and staff are professional but if you are looking for good quality long lasting work for the price I would go elsewhere. read more

Such friendly and talented staff! Would recommend to anyone looking for a nail salon in the city!

From the moment we walked in, we were greeted with respect and kindness. The whole place looked clean and everyone was professional. I love the aprons the employees wear, so cute and classy! I got a classic pedicure and it was so relaxing. The massage chairs were great and the foot massage/ whole process was relaxing. The only thing I wish was different is dimming the lights because I was going to fall asleep! Definitely coming back-- this will be my go to nail place. read more

Love this place for a wonderful relaxing spa pedicure! Beautiful, plenty of seating, spotless and amazing staff! 15 minutes n walk from the Drake Hotel! read more

Lovely technician, was very careful with a toenail that had been removed and was gentle and thorough