I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I've had the pleasure of working with Katy Hall as both a buyer and a seller, and am a repeat…read moreclient for that reason. On the buying side, she is patient, knowledgeable, listened to my wants vs. my non-negotiables, and guided me through every step with clarity. As a seller, she brought strong market insight, strategic pricing, and excellent communication, which ultimately led to a smooth, successful, and speedy transaction.

Working with Elisha Perez on our house hunt was great! She helped us find the place we were looking…read morefor with excellent support and knowledge through the whole process.

Do NOT use this company if you want to maintain the integrity of your investment. We had the…read moreunfortunate experience of 11+ years with this company and are now dealing with $20K+ in repairs due to their lack of management. Properties are barely inspected when tenant's move out and never inspected during the lease. We were constantly requesting pictures of the property and updates on the condition of the property and only getting minimal information and blurry pictures causing damages to go unreimbursed to the owner. Licensed contractors were rarely used causing unsafe conditions for our tenants and we recently discovered overcharges on repairs by their "handymen". They are good about finding renters who consistently pay on time, but the damage to the property due to tenant's lack of basic maintenance required and the management company's refusal to check on the property occasionally during leases has been been very costly. EDITED: Emails to prove that costs were never the main determination on whether to do a repair. SAFETY and necessity were taken into consideration in addition to costs as well as the RECOMMENDATIONS of the management company. Only dealt with Greg if there were issues getting communication with our assigned account manager, which were CONSTANT (again-can prove in emails!).

This company is the worst. Tristian actually hung up on me mid conversation. I requested to deal…read morewith someone other than them and they hung up. We haven't resided at the property for 6 months but since we were locked in a lease we maintained the bills and yard. We also left a bed and a some other personal property on site. On the last day of possession we attempted to enter the property but the deadbolts were locked and the garage door would not open so we were unable to enter the property to retrieve our things. We attempted to call them but were forwarded to a recently departed employees phone (who also was not happy with this company). The following day I emailed our point of contact Tristian and they responded not with grace or compassion but with sheer hate stating we'd have to pay for a re key and for extra days of possession. We noted that the trash cans were by the curb and that the deadbolts were locked. They denied moving the trash cans or locking the deadbolt. I was distraught because I hadn't been to the property but I know their agents were entering the property. (sidenote: they were entering the property without notifying us, I assume because we told them it wasn't our primary residence). When I called Tristian all I got in return was attitude. I requested to speak to a manager but they said I'd be directed back to them anyway and hung up on me. Which is insane. I've never hung up on a customer. I wouldn't expect to have a job if that was a practice I participated in. We finally gained access to the property on the 1st midday after having a panic attack about being charged for extra days of possession etc (with 0 help from the management company) I wholeheartedly expect them to find a way to take my entire deposit. Long story short - this company is trash. The house we rented turned out to be in a crime ridden area. If you are signing a lease here be warned.

This team of Realtors are amazing. They know the area and…read morethe market. Definitely recommend them!!!

I don't know what I would have done without Sheila when selling my house last month. I love how…read moreTeam Excellence uses multiple marketing tools to get the word out for selling your home. They did such a wonderful job & I had an offer in 6 days! Sheila always kept me informed and was there to answer my questions & guide me every step of the way. Buying or selling a house is definitely a complicated process, but Sheila and team excellence made it so much easier. I would highly recommend Team Excellence and hope that I can turn to them in the future when I decide to buy again!

I can't say enough positive things about Chris Templeton! Chris was recommended to us several times…read morewhen we could discuss the possibility of moving. When we finally decided to take the plunge, I contacted Chris and with in two days he came to our house and helped us decide what needed to be done and how much we could get it listed for. Chris helped us get our house sold quickly and helped us find the house of our dreams. Chris has turned into a friend and has continued to help us with a couple issues we have had in the new house. I would highly recommend him to any one looking to sell or buy!

I don't know where to begin but let's say I highly recommend the folks at Pflugerville Realty,…read moreespecially Chris Templeton, who worked so hard with my daughter and son in law who is a sergeant in the United State Marines, to get them the house they always wanted. Although the sale didn't go through since my son in law had orders to leave to Japan, and they put a hold on buying a house, he was able to get them half of the Ernest money that they paid. Gladly the House was such a steal and my son ended up closing on. During times where we were anxious about the loans and all the paperwork they had to go through, he was there to comfort and make sure to put us at ease. He knows what he is doing I trust him, my family trust him , and totally recommend him to my friends and family and co workers.

My husband and I were in town from out of state and had a very short time frame to find a home. We…read moremet with Shawn Rakhar on Friday and again on Sunday, her day off. She was great and showed us properties on a very short notice and, again, her day off. Shawn explained the rental process and worked with us to find a home in a neighborhood that fit our needs and the need for our son to be in a great school district. We found 2 homes, so we had a back-up. She helped the process to run as smoothly as possible and communicated with the renting realtors to get us a lease as soon as possible. Once we were back home packing for our move, Shawn continued to work quickly to lock down a home for us. She handled the deposits and the lease very diligently. I would recommend Sean to anyone looking for a home. We would use Shawn again for certain. She has a great, funny personality and was a pleasure to work with!

From the owner: First Unique Realty is a trusted residential and commercial real estate agent serving Round Rock,…read moreTravis county, Williamson county, Hays county and Burnet county. With over 20 years of experience, we can guarantee all of your real estate needs will be met. Call today to find out more about our services!

This review of Sean Harden, Texas Open Door Realty, is long overdue. He helped us purchase and,…read moresubsequently, sell our house in Round Rock. It's been several months now since we relocated to Dallas for business. With Sean's management, we sold our house in Round Rock the day it went on sale...for our very aggressive asking price. He did a phenomenal job preparing the property, helping us stage the house, and getting the property offering seen by interested, qualified buyers. Throughout the purchase and sale processes Sean was always available and helpful in sharing his market knowledge and many, many years of Round Rock real estate experience. Whether you're buying or selling, my wife and I recommend Sean highly .to you and your family. Take a few moments to discuss your real estate needs with him and you'll be convinced, too. Texas Open Door Realty 503 E.Main St, Round Rock, TX 78664 Direct: 512.799.2725 sean@texasopendoor.com http://www.seanharden.com

I have been continuously impressed by Dan Campbell since my wife and I first met him in 2006. He…read moreis friendly, professional, and has a great understanding of all the details and pitfalls of real estate. With his help, I have purchased 5 houses, sold 2 houses, and managed 3 rental properties in North Austin, Round Rock and Georgetown. I count him as a friend and advisor and always look forward to my next chance to collaborate with him on my next real estate transaction. Thank you, Dan Campbell! P.S.: He makes great peanut brittle :-)

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

5 Stars for Bailey Moran!…read more We've worked with Bailey Moran on multiple occasions facing unique challenges. Bailey is extremely dedicated, hardworking, communicative, and compassionate. These qualities make it a pleasure to work with her. What we admire the most about Bailey is her commitment towards the needs of her clients. She will advise you against making a decision that you might think is the best decision, but once you understand where she's coming from, you'll forever be thankful for listening to her. If you want an excellent experience of working with someone who is willing to go the extra mile for you, no matter what the situation, hire Bailey as your realtor immediately. Not only will you not regret it, you'll remember working with her forever!

This is not my first, or second, or even third experience working with the RJF team at Keller…read moreWilliams, but I keep going back because of the exceptional experience they provide. Buying or selling a home can be an extremely stressful event. Everyone on the RJF team is so friendly, helpful, organized, professional, and overall fantastic, and the team makes the process seamless, low stress and even fun! They support along the way, and grateful when you, as the client do what you're supposed to do, and they are excited when the transaction closes. It is a true pleasure to work with the Rob, Ryan and the entire team. Call them the next time you need help with a real estate transaction. You will not be disappointed!

The RJF team was exceptional in all stages of selling out home, from staging, to listing, to…read moreclosing. They sold our house very quickly and at a great price and were so kind and professional throughout the process.