Well where do I start, I needed a new set of extensions, came across this salon so I go in asked if I can purchase new set was told she had to order them, once I got them, I opened box that looked reused then as I opened box I got a smell of hair dye. I've been buying hair for over 10 years and never did I open a box ain't got that smell. I questioned her about it. She claimed that all Hair is treated anyways I used the extensions the few clips that I bought so I could not return them. I was in desperate need of new set so that's why I use them. It was very expensive for five individual clips. I feel like she took advantage. They were either samples that she had in her salon, but I did not get new hair extensions very disappointed I was excited I had found a new salon where I can order in the future, but I will no longer be ordering from her. read more

Shelby is a wonderful and truly talented artist. I went to her for hairstyling. I am so happy with the results of her creation. It's way better than I imagined. She is an artist, with skills, experience, and an intuitive understanding of the outer and inner essence of her clients, all of which allows her to create a style that illuminates what she sees and feels. And, she is a wonderful, down-to-earth person. It's worth it to have her style your hair, just to spent time enjoying her company. read more

When I tell you that I literally travel all the way from LA to have Shelby do my hair, I'm not kidding!! One of my best friends who's been seeing her for the past 8 years recommended me to her for highlights and it was the best decision I've made. She is so talented, a pleasure to work with and has very reasonable prices. I fully trust her with my color and I'm so excited each time I step into her salon. I highly encourage anyone who is looking for a new stylist to check her out!! I either do a partial or full highlight and it always comes out gorgeous. Plus, both Shelby and Tamra are so much fun to chat with as you're sitting in the chair !! read more

Refined Haircraft - Hair Extensions Near Me - Petaluma, California

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My hair is curly and in need of shaping. Shelby really listened to me, and then gave me an amazing cut:) I also love the product she used for shiny/ moisturizing.My hair is soft, bouncy and the curls are happy again. I love that I can also straighten it out with this cut. thank you!! I'll be back read more

Shelby has been highlighting, cutting ( sometimes doing extensions) my hair for over 6 years. She is professional and well educated with a fun, smart and sweet personality. I trust her expertise. I am complimented daily on my hair! read more

I have been seeing Shelby for a few years now and she does a spectacular job at bringing the life back to my faded hair with beautiful multi-dimensional highlights and shine with supreme coverage of my pesky grays. She is very talented, knowledgeable, experienced and super sweet. She knows exactly what you need and are wanting when you can't communicate the picture in your head, but when you sit in her chair, she understands! She explains in full detail the steps and processing involved to achieve the picture in your head. She also does amazing haircuts and she is talented with hair extensions. She uses top notch products and the salon is immaculate, cute and chic. She is right in E Washington across Volpis. Thank you Shelby! You're the best!! read more

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I have been seeing Shelby for over 7 years and she is the only one I've ever had color my hair. I am a natural dirty blonde but get highlights to be extra bright and blonde. She makes my hair look so natural. I always get so many compliments on my hair. Shelby is the best! read more

If you have hair and you live anywhere CLOSE to the Bay Area you must visit Shelby at Refined Haircraft. Being in the military, it is so hard to find a stylist you like as well as trust and I found just that in Shelby. My locks were so damaged and dry and, on the first appointment, I walked out literally feeling and seeing the difference in my hair. Shelby is a true genius and always listens to my needs/wants and exceeds them. She genuinely cares about how YOU feel as well as your hair and wants you leaving happy. I am so grateful to have found such an amazing stylist but even better a friend I will cherish for life! Shelby, you are so talented and you have given me so much confidence that I never knew I had. Thank you for everything, but mostly thank you for my great hair! read more

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My hair was destroyed by a hairdresser near my home in El Dorado Hills. I had seen Shelby previously but the drive to Petaluma was not always easy with work etc. I saw Shelby on Friday and I was brought to tears! She made me look like myself again. This lady is so talented and sweet. I will always make the drive every couple of months to Refined Haircraft. read more

I will not go anywhere else to get my hair done. Shelby is so talented. She is experienced and thoughtful when she works with you, offering suggestions that would work for what you are asking/wanting. She has done everything from cut, color, and extensions for me and I've never been disappointed. In addition to being talented she is incredibly sweet and makes you feel comfortable, as though you've been going to her for years even if you haven't. Highly recommend her! read more

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Shelby is amazing at her craft, and gave me the best haircut I've ever had. I went from hair below my chest to her taking at least 9 inches off and every bit of it I love. She's kind and made the time (which wasn't even the longest I've sat in the chair before) go by so fast. Grateful. Thanks Shelby! Congrats on this new salon! read more

Refined Haircraft - Hair before - Hair Extensions Near Me - Petaluma, California

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The owner Shelby is the best hairstylist I have ever been to! I have been going to her for 5 years now and there is nobody else I would trust with my hair. She is an expert at blonde coloring and extensions. She did an amazing job with my sew-in weft extensions!!! read more

Refined Haircraft - Hair Extensions Near Me - Petaluma, California

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Shelby is an artist and an amazing human... you will Become her friend as soon as you sit in her chair and you will LOVE your hair as soon as you leave! I have been going to Shelby for a couple of years now and she always listens to my ideas and makes the best suggestions... if you want extensions, Shelby is your girl!!! read more

Shelby is the best hairdresser I have ever had! She always does a wonderful job and I have never been dissapointed with the results. I get my hair extensions, color and cut with Shelby and I leave her salon feeling beautiful every time! Shelby is the most humble, sweetest human being and her salon speaks for itself. Glamorous minimalist decor and ambiance. Shelby lights up the salon with her inner and outer beauty and containgeous smile. Conversation is always positive and profressional while making you feel welcome. I highly recommend Refined Haircraft!!!!! read more

Such a great experience here! Shelby is very communicative, super sweet, and so good at what she does. Really recommend, especially for extensions! :) read more

Refined Haircraft - Hair Extensions Near Me - Petaluma, California

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You are such an amazing artist with your craft ! People, for some reason like my grays ha, but not nearly as much as they LOVE my blonde highlights! ! You are amazing ! Thank you so much for taking the time, energy and care that you do to transform my hair back to my younger days ! Always and forever the best hairstylist a girl could ask for !! Thank you Shelby ! read more

Shelby is absolutely amazing at her craft! So talented... I always get so many compliments after I leave her chair. She is a beautiful soul inside and out! read more

How often do you leave a hair salon truly looking better than you ever believed you could and feeling like you just experienced a day at the spa. Shelby chose right when she named her place Refined Haircraft. It's a beautiful salon and she's a master hair professional. Shelby does my color, extensions, cuts, Brazilian blowout treatments, etc. I'd give her 6 stars if I could. I love the way Shelby listens, provides excellent input, and proactively protects the health of my hair. Her approach is sweet, sincere and calming (just what I need when I plop into her chair)...but she's world class when it comes to creating results I love. It's great to just sit back and relax, knowing I'll be smiling, big time, when she's done! Thank you Shelby! read more

I newly moved from San Francisco and needed to find a new hairstylist who I could trust and was at the top of their hair game. I was very pleasantly surprised when I found Shelby! Great consultation, wonderful/friendly service and just overall pleasure! She really listened to all my hair care needs and even helped me in making a plan to keep my hair at its healthiest. Whether haircut, color, blow dry, Shelby has you completely covered! I always feel like a million bucks when I leave her adorable shop! Awesome product selection as well! read more

Refined Haircraft charges high-end salon prices without offering high-end salon amenities and services. The salon itself seemed small (and somewhat old and dirty). It had a "supercuts" vibe. I had a color and cut. Both were of average quality. I was charged the full price for both, even though in my experience salons will give you a bit of a discount if you get two services at once (as only a single wash and blow-dry is required). Shelby's prices are arguably over those of a high-end salon (yet the quality of her work is just average). Additionally, Shelby requests a 20%, 25%, or 30% tip (15% was not an option listed on the ipad she handed me) even though she is the owner of the salon, and many say the owner of a salon should be tipped less--or not tipped at all. (And Shelby rather brazenly stood over my shoulder to watch how much I tipped her.) Overall, Shelby came across as arrogant--and with no apparent gift to back up her arrogance. I won't return. I'm confident I can find better for less. read more

I've had a relationship with Owner & Stylist Shelby Wallace for three years, I recently followed Shelby to her salon Refined Haircraft.  Shelby always listens to my hair concerns (and sometimes romantic concerns!) she provides the answer to exactly what I am seeking. As a massive hair aficionado and a purveyor of all things related to hair and beauty. Refined Haircraft is my hair-haven, Shelby is an artist and tends to all of my hair needs including: blowouts, cut, color, keratin treatments and extensions. By far, extensions have made the greatest impact on my appearance. Having a thyroid issue my tresses are compromised. I've utilized both the Tape-in and Handtied methods. With both extension techniques the application is gentle and the execution is flawless. I personally, find the Handtied extensions to be more voluminous and beautiful. Recently, my natural hair gained a frizzy wire like texture due to a testosterone pellet, Shelby applied a silky Keratin treatment which added the lovely seamless gloss my natural hair needed to blend with my extensions. With my hair journey whether it be style preference or physical changes affecting my hair Shelby has always had the answer to address my needs and take my hair to the next level. read more

After many years at an ultra luxe salon in the bay, I decided to find a great colorist closer to home. I searched extensively, and found Shelby at Refined Haircraft. She is amazing! My hair has never looked better and I can't wait to try a set of extensions next. Shelby, thank you so much! So glad I found a great hair stylist in town. read more

Shelby's work is impeccable! I have referred at least three other customers who are now loyal clients and love how she makes them look. Shelby has an eye for color, style, trends and knows her tools like the back of her hand. Bottom-line, I trust her with one of my most important assets - my hair! read more