I have my guard up every time a service tech comes to the house to see if they are going explain…read morewhat is occuring and give me good info on how they are going to fix it. Also, looking out for additional upselling where I am sure they are encouraged to get maintenance agreements. and additional items from the client. Everything was explained in detail and I was informed on what is needed and what would be preventative including a service plan. I know that it would likely be in my best interest but since we are selling our property in the near future I explained why I didn't want one. The company went over and above to accommodate me with an issue with the troubleshooting charge and completed to get my business. The tech was very knowledgeable and explained everything in detail. I was able to get high level service and just wanted I needed to make things right.

Prompt, polite, professional. They did the job and explained what was broken in our heating system.read more

AC out for the weekend so spent time researching for the best. By Monday morning I had found him…read more It's Ted's AC and Heating. Arrived early and immediately asked me to basically tell him about the system. It had stopped without any obvious sound, or physical except that it got warm in house. I also had had an issue with line spill into emergency tray/system. His assistant went to investigate. Ted found a blown capacitor which was replaced but what was a bit of icing was that Ted heard a rattle/squeak in the cage area and insisted on finding and stopping it which he did. A secondary overflow sensor was installed with see through PVC so I can monitor if I choose but that will shut off the system before any water gets to the tray sensor. All of this work was under $300. I was blown away. Thanks Mr Ted. What a professional.

From the owner: Proudly serving Fountain Inn and the surrounding communities since 1984…read more Ted's Heating & Air Conditioning Co Inc is dedicated to providing the best possible solution for your home or business. You can count on us to provide you with a system and solution that fits your unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.

JL heating did my HVAC install and I had problems since the install. Heat didn't work as soon as I…read moremoved in and they said the install technician didn't even wire up the heaters. My zone controller went bad and the leading cause for failure is poor wiring. I would never trust this business to do HVAC work on my home again.

The builder used this company on my brand new house, less than two weeks old. My heat stops working…read moreafter hours. I call JL's Heating & Air directly, which is the after hours warranty policy. A voice mail instructs me to call the after hours technician. I call and leave my info for a call back. No call back. I end up calling three times. No one calls back. A long cold night. Begs the question, why have an after hours emergency number if no one is going to answer? I will use them for warranty work, noting else. In the future if I don't get a call back I will call a reputable company to fix the problem then send the bill to JL. Update, JL calls me at 8.45, 45 minutes after they are open. They apologize for their "on call tech" not being available. Said they would check on it. Had I reached their "on call tech", he would have come directly to my house to fix it. But, because I didn't reach him, they put me in the que with their other work load, so now I must wait until they can work me in. Result, because of their inability to perform their contracted warrant work, I will just have to wait. Wonderful business model.

Not satisfied. They replaced our entire system, at least that what we thought we were buying . We…read morebought this home in January. They came out in February suggesting a complete new system. 1)They cut a vent in our hardwood floor in a very bad place. 2) we called them because there was debris in our floor vent. They didn't replace the sheet metal boots. "Its not in our contract " 3)They told us we would receive $850 Visa card. It was $550. 4) they knew the pad for the unit was not level, Josh the sales man, said we will level the unit. They didn't LEVEL THE PAD. now water runs back to our foundation and under our house. And again "not in the contract " As a home owner. A complete $30,000 system would have covered all the above

Johnnie Carraway 6/27/25…read more We received prompt and professional service with Childers Heating and Air Conditioning during our recent AC issue. We placed a service call with the after-hours service I did follow up with the local office the next morning. Courtney had already seen the scheduled appointment for the next day and moved it to an earlier time slot. Connor arrived the next day even earlier than the scheduled time. We were impressed and pleased with the service we received from Connor. He is an exceptionally professional young man and very well educated in the HVAC industry. He quickly and accurately diagnosed and resolved the issue. Childers is fortunate to have Connor as an employee!!!

I went through three other companies that I would say were kind of shady to get bids for a new HVAC…read moresystem for my manufactured home. Thank God I found Air Kool Before signing with anyone else. They are the only ones who offered me the option to fix the perpetual noise problem in my house that was caused by having half the system in a closet in the hall. Ken, the owner, suggested that I instead put one unit outside to combine the both. Noise problem solved! Not only that, their bid was far below the others who wanted to sell me crappy builder grade equipment. Air Kool sells Ruud.- A respected name in HVAC systems. I couldn't be happier. They have integrity, and I will be using them from here on out. Do yourself a favor and make the same decision.

Was charged $300 for a cleaning and check on our system and it never worked They came back and said…read moreit was the compressor which it was not, as we got a second opinion They wanted to charge us $3500 for a new compressor Not happy we lost $300

Ken O'Brien service is affordable and great. Ken is very friendly and knowledgeable. Ken took care…read moreof our hot water heater problem with ease in a timely manner. Would highly recommend.