Recurring problems with new installation, resulting in loss of air conditioning in part of house…read more They can't book a service call for four days!!! It's their job to remedy this problem and I can't get them here for a fix. I am really frustrated with this company and do not recommend!!!

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

Scheduled a fall maintenance checkup, and though there was confusion regarding the original…read moreappointment (was to be in the morning), they quickly maneuvered and a technician was here early afternoon, same day. Technician, Nick, was friendly, communicative, thorough and professional. Maintenance was performed, and the older unit needed a couple parts, which he was able to order immediately and as promised, installed within a few days. In my experience, Childers has stood behind what they say they will do and deliver as promised.

I called Childers Heating and Air on Saturday morning after my AC stopped working. A technician…read morearrived but refused to fix the unit that day, explicitly telling me, "I can't really fix it today because have a lot of calls behind you and this would take like an hour, but I can come back maybe Tuesday." As a result, I was left stranded all weekend with three kids in an 85-degree house (90s outside) just because of poor scheduling on the their part. Childers Heating & Air later tried to excuse this by claiming it was a "maintenance issue" (dirty coils). While coil cleaning is routine maintenance when a system is running, it stops being "maintenance" and becomes an emergency repair the moment the system is in total failure. After I called to complain on Monday, they managed to move my appointment up to that afternoon. However, when the same technician from the previous visit arrived, he knocked, waited a mere 20 seconds, knocked again, and then muttered, "You cant even answer the f***ing door?" right in front of my Ring doorbell. I have this incredibly unprofessional behavior caught entirely on video. To the company's credit, once the work was finally done, the unit began working great. After I called management to report the technician's language, they did offer to cover half the bill and gave me a year of their club membership free of charge. While I appreciate the office trying to make it right after the fact, the actual experience of being abandoned in the heat and then cursed at by their staff on my own doorstep was completely unacceptable.

Yuri, the owner of AirTek Services was a recommendation from another HVAC professional who was not…read moreable to assist me due to his current workload. He mentioned that Yuri was very good and reputable. That description turned out to be true. I contacted Yuri at approximately 6pm and explained that my upstairs AC was struggling to cool on a day that had temps in the upper 90's in the Five Forks / Woodruff Rd area in Simpsonville SC I arranged for him to come the next morning between 10-11. He said he would come to diagnose any issues and we would go from there. Yuri sent me a text at 10am letting me know he was on his way and he arrived by 10:30. After his diagnosis, Yuri shared photos of what he found and clearly explained what the problems were and what was needed to correct it. His explanations took all the mystery out of the project as I was clearly aware of what I was going to be billed for..no surprises. He then provided me with before and after photos of his work. Yuri was professional from the time he drove up to the time he left and delivered true value in a timely fashion.

Urie is among the best of the best. Boiling springs SC. Not only does he fix issues with the a/c…read moreunits but he also fixes issues caused by others. Points out problems with installation of the units, points out issues with fixes from others. Then fixes everything takes and shows pictures of before and after. Our unit is more efficient and blows so much colder then before. You can tell he prides himself with such excellent work, very loyal customer here, I will not have anyone else working on our units but him.nwe trust him, he delivers excellence and his work is top notch. You can rest with confidence that the best of the best has your back. Thank you so much for taking care of any problems and fixing them for good. Highly recommend Urie ! Please just try him out, you won't regret it. Thank you!

I contacted Jeff Pearson about my heat pump not working, he sent his crew the next morning. Randy…read moreand Rodney checked everything thoroughly and determined that I needed to replace the heat pump and air handler. Jeff scheduled the replacement within a week. Jeff came out with his team to see the job then he turned it over to Randy. Randy was professional, kind and very knowledgeable he explained every step of the job. Randy, Rodney and the team did a great job! It was a pleasure working with them. If you want great customer service, professionalism, promptness and affordability I highly recommend Pearson Heating and Air. Richard Woppman

From the owner: "Since 2014, Pearson Heating & Air has provided expert HVAC solutions for the Upstate of South…read moreCarolina. Our seasoned team of technicians specialize in comprehensive services, from furnace repair to new air conditioning installations. We are dedicated to ensuring your home remains comfortable year-round, offering reliable and efficient support for all your heating and cooling needs. Trust us to maintain a perfect climate in your Spartanburg-area residence with professional care and unparalleled expertise."

Called on a Sunday and had service within hours. Very professional. Communication was good. Final…read moreprice was the low end of what i was told to expect as well as fair. Will use again and recommend to others.

My furnace stopped working during one of the coldest days of the year. I had called AL's in the…read morepast for my AC and he'd done a great job then. When I called he answered right away and was able to come out the next day. He quickly diagnosed the problem and was able to fix it within a couple of hours at very reasonable price. He such a great guy and very polite. He knows his business! I would recommend for sure!

What a professional Dave Moore is! He's a skilled, efficient…read moreplumber with a strong work ethic. I know I can trust Corley plumbing.

I am not willing to pay for an estimate when I had sent explanations and pictures depicting the…read morebroken light pull chain

Quality service Professional Service…read more Had everything needed to complete the job Reasonably priced

Proceed With Extreme Caution…read more I filed a claim with my home warranty company on January 31st due to my downstairs heat not working properly during extremely cold weather. RC Heating and Air was dispatched and came out on February 3rd. At the time of the visit, I explained clearly that: * The unit would blow heat only when outside temperatures rose * Once temperatures dropped below 20 degrees, the unit stopped pushing heat entirely * Multiple neighbors were experiencing similar cold-weather HVAC issues After RC Heating and Air assessed the unit, I was given a quote showing $1,400 in out-of-pocket costs for items supposedly not covered by my home warranty (the warranty company was covering a control panel and labor, which oddly were not listed in RC's quote). Here's where things went downhill fast. After RC Heating and Air's visit, the unit stopped working altogether. Before they came, the heat would at least kick on during warmer parts of the day. After their visit? No heat at all. Period. I called RC Heating and Air to ask if repairs could be done in phases, especially since we were in the middle of freezing temperatures, ice, and snow. I was told no--that all parts had to be purchased at once and that I had to pay the entire $1,400 upfront. I asked for one day to think about it. The very next day, I received a voicemail stating that if I didn't respond by the end of the day, my file would be closed. This was incredibly frustrating, especially since my home warranty company explicitly told me there was no rush and that I was entitled to seek a second opinion. The pressure tactics alone didn't sit right with me--so I trusted my gut and got another HVAC company involved. Best decision I made. The second technician reviewed RC's findings and immediately discovered that a component had been unplugged in the attic, which prevented the unit from coming on at all. Once that piece was plugged back in, the system fired right up and worked perfectly. No $1,400 repair. No additional parts. No issues. Just integrity and honesty--something RC Heating and Air clearly lacked in this situation. I don't know how a "professional" HVAC assessment misses (or causes) something that simple, but I do know this: my unit worked worse after they touched it, and the unnecessary pressure to pay thousands of dollars during a winter storm was unacceptable. If you value honesty, transparency, and ethical service--RUN from this company. Thank God for contractors who actually know what they're doing and operate with integrity.

Highly do NOT recommend this company to anyone! And will tell everyone not to use this terrible…read morecompany! Landlord hired Thompson to come out to fix our AC, they came out but do not have all the supplies they need on hand and said they had to "order parts". AC finally got fixed after being without for 12 days. 2 weeks after AC was fixed Thompson came back out, without letting us know they was coming and broke our AC. Said they had to fix a "sensor" but the AC was working perfectly until they started messing with it again for absolutely no reason without even telling us. 1 week later, without much communication they FINALLY came back out to fix the problem that they caused for absolutely no reason. Terrible company, terrible customer service and just down right SHITTY!

My ac went out at the peak of a July heat wave. Scott and Keith arrived on time, fixed the issue,…read moregave me a reasonable and far price, and were kind and professional. I highly recommend this business.