We had a window pane with severely moisture damaged glass. We contacted them with…read morephotos/measurements and they responded immediately. They gave us two quotes, one for coming to us and the other to bring it to them. We took it to them and it was done in a day and a half. They were extremely affordable, professional and quick. If you're thinking you need to replace your windows, talk to city glass first.

Marcy was very helpful, and the glass was cut perfectly…read more Thanks, Danny Robles Landlord

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

We provided details of our remodel projects along with photos through the website. After 6 days…read morewithout contact, we followed up with a call, were placed on hold twice with music on maximum. Transferred to Todd who was not prepared and wanted us to start from beginning. We suggested he obtain the information which the receptionist who confirmed it was received, then call us back. He blamed it on a Monday, was arrogant and rude, asking what we wanted. We cancelled the inquiry and thankful that we did so. Our project was $25-30K.

We have used valley Glass on various projects over the past few years. New home windows, bathroom…read moreshower glass, mirrors etc. Always professional, timely and courteous. Highly recommend them.

Rude customer service. Lady answering the phone was so condescending and rude. They lost a…read morecustomer. Will not go back.

I had a great experience dealing with Glass Doctor of Spokane. I had a rear passenger window on my…read morecar that needed to be replaced and they were able to get me in right away. The new window looks great. Customer service was excellent. And the price was cheaper than other glass repair shops. I would definitely recommend these guys. Thank you!!!!!

We tried to get in touch with the glass place in Cheney, but they never called back, or messaged…read moreback from our attempted contact with them in social media. My Hubby called these guys and they had techs at our house the next day for measurements. Less than a week later, we have our kitchen garden window fixed--after a crazy break with our patio umbrella on a very windy day! All the techs were great, and Hubby says mention Christina from the home office for great communication during the process.

Third generation shop, grandson Tristan so pleasant and knowledgeable. There's a learning curve…read morewhen buying glass, from available types of glass, to thickness and attributes (non-glare, tempered, single or double thickness). Tristan knows it all and helped us make the right choice for a shadow box. Glass was perfectly cut, sharp edges polished so not dangerous to handle, and we thoroughly enjoyed both the telephone exchange and meeting. If you want a piece of glass at a fair price, how wonderful it is to support a family business. It's all about community.

Service, quality, value. Longevity in business. Friendly we have been to this business 3 times in…read morethe past. Always great service.

They installed a patio slider for me, smeared caulking all over the place. Use drywall screws to…read moreattach the slider and quarter rounds around the slider instead of using trim pieces. My slider is equipped for a lock for for the slider window screen but wasn't attached. It almost looks like they used a cheaper slider screen instead of the original one that it came with.

I needed to replace all of my old windows before getting my new siding installed. I searched the…read morebig box stores and various internet sites when I came across Empire Glass. They custom made all of my new windows exactly the way I wanted them at a price very comparable to the big box stores off the shelf prices. My installer will be putting the them in a couple of weeks though he brought them today. They are beautiful, low-e and argon filled. Excellent customer service, reasonable prices and you can have your windows, your way. Who could ask for more?

From start to finish Modern Glass Company was a pleasure to work with. Mike Peterson was…read moreprofessional, attentive, and supported our Milgard window selection. He went above and beyond to help us out, followed through with order, and communicated throughout the entire process.

I couldn't be happier with this company. Extremely professional in every way. Excellent pricing…read more The installers were friendly, on time, and cleaned up their work areas. Would definitely use them again.

After paying thousands of dollars to get all the windows in our house replaced. We tried to get our…read moreAvista rebate? Well Joe would not give us a proper reciept. We contacted Cascade window they E mailed us a reciept. Come to find out joes lied to us on all of the widows.what he installed where cheap and not insulated like we asked for? All of our windows.are.48 or higher, they where supposed to be.30 or lower to get a rebate.now we got a bunch of non insulated windows. He even gave us a fake sticker off another window. Do not use his company. And can you say court!!!

DO NOT USE THIS COMPANY!! THE OWNER IS A LIAR AND UNETHICAL! We paid over $4000 for windows in our…read morehome. He gave us a sticker stating the windows had a rating of .30. Turns out the windows are rated .49 and are NOT energy efficient. He knew good and well they were not rated well and installed them anyway. Keeps telling my husband How honest he is. NOT.1 We are taking him to court.