I requested an internal detailing of my 2025 Tacoma and it turned out amazing. Will definitely be…read moregoing back to these guys.

The exterior wash and wax were great, but the interior vacuuming felt a bit rushed. It's an okay…read moreservice for the price,but I expected a slightly better finish on the inside based on the high rratings.

Disorganized! Wanted…read moreto bring in car for interior detailing, but first wanted to know if they offered a shuttle for a ride home and back. Used the "contact us" email link on their website 2X. Useless, they never replied back. Stopped by in person for info. The cashier said that day was booked solid, but said to return next day, early morning to drop off car and get shuttle ride home. Return visit dropped off car and I asked about the ride. The cashier had the deer in the headlights look and asked "what ride?" Cashier called around and found out that yes, they did have a shuttle. Left my car and they would call when it was ready. At home they called back that my car ready to be picked up. I said there should be a shuttle picking me up. Got the "what ride?" response again. Then they asked me what's your address. They already had it on the order when I dropped off the car. They copied it direct from my ID, and now they can't find it? WTF? Cashier called around again and found a shuttle.

I stopped in here to get a car wash today. The attendant in the booth was very condescending and…read morerude during my interaction. When I asked a simple question, she was sarcastic in her response. She is not the best ambassador for this location! I know good help is hard to find and first impressions mean a lot. She could use a little course on better customer service skills.

I was not happy the day of my visit with the self-serve car wash (bay 1) because the machine would…read morenot take any of my bills initially nor would it take my credit card for payment. I tried to get quarters to use but the change machine took my $10 bill and gave no change at all. I only got one wash out of it and had to leave with half of my car covered in soap to be rinsed off at home with buckets of water. However, after leaving a voicemail at the number from the website, I got a text back indicating I'd get my $10 back and was surprised when I got a check back for the $10 plus $5 for a refund! Do I think the car wash at $1 a minute (5 minute minimum required) is a bit steep? Yes. The customer service however was fast and delivered as promised. I would go back again for a second chance for the convenience factor but also to support a business that values its customers.

From the owner: The idea behind Tonka Car is straightforward: we desire to offer the best hands-on car-washing…read moreexperience that exceeds our customer’s expectations. All cars are welcome at our fully equipped self-service car wash. We have two self-serve bays and two automatic bays. A fast, high quality car wash experience.

Cloud 9 is receiving a 1 star not because of the quality of their work, but because of customer…read moreservice and price gouging. Not having an appointment for 9/16 I joined the waitlist for an express interior detailing. Online their website lists the price for such service at 100$ (plus is your car is trashed) for a coupe/sedan. Chris, their detailer, was nice enough to fit me in. He did ok work, (did break my trunk latch button) and then sent it through their tunnel wash before leaving for his lunch break. However, when I went to pay for the service, I was hit with a 135$ bill. The less than friendly cashier woman told me I had to take it up with Chris, even though he would be gone for the next hour, and refused to call him. I showed her the price for a coupe online, and her statement was, well maybe he wanted to charge me extra for something and didn't write it down. She invited me to take a seat and wait an hour. Will update this the end result. Either I'm refunded to the original 100$ price and the stars go up to 2 (the front desk woman is the sole reason for this) or I'm left with a 135$ and two hours of my life gone. 1 star. UPDATE: stars went up to 2 because Chris came back from lunch, apologized that he accidentally ticketed the Small SUV price, and knocked an extra 10% off. Cashier woman couldn't even look me in the eye, zero apology from her.

Car wash was only at a C quality, due to residual dirt. The most rude female cashier any of us have…read moreever experienced in this state rates an F. She is surly, rolls her eyes, and because my cousin mentioned he expected a friendly, more positive conduct by this wholly angry cashier, she actually banished him from the premises and refused to complete his payment process. A bunch of us unhappy customers have been wondering about the owner's management perspective. Why doesn't he act to improve things? Why does he tolerate the consistent outrageous nastiness of the cashier? She and the cleaning process issues are causing people to run away to Crew and other area competitors. Think of the massive improvement in revenues the owner could experience by addressing these two critical problems!

The coin operated car wash is a classic experience. If you don't mind manual labor on warm day, I…read morewould recommend this. Prepared to get splashes though. The hoses were easy to operate and maneuver. I did not wash the whole car, just the mats.

On the plus side it's open 24 hours, seems clean, not too busy and convenient location. BUT the…read moreprices, I mean $4 for one minute of washing then $1 for each additional minutes....SUPER expensive! If the prices weren't so crazy high this place would be rated higher but it's NOT a value with prices this high. A drive through gas station car wash that washes and dries for six minutes and costs $7 and this place is basically the same price but you have to do all the work yourself RIP OFF.

I love this place. I drive up and they fix the problem every time. My mechanic, Andy Vonholtum…read morereferred me to them when I was having issues with tires. The last time the valve stem was leaking, and they were able to fix it before it went flat. The time before that I was having tires installed. Great Service! Friendly receptionist. Everyone was professional and courteous. Love this place!

Update: I emailed them...Hennen's resolved the issue with the brakes promptly by replacing via…read morewarranty the brakes that were initially installed at no cost to me. They were professional and courteous throughout the process.

Your cashier, Jay, was a very sweet and welcoming person. He made my friends and me laugh and he is…read morea top notch employee! Tell him thank you for us.

Car wash smashed my mirror. it is out of alignment, I've been here 100x with no issue. can't get…read moreanyone to speak with me about it.

zero stars / no good!!! do not go there, i repeat, do not go…read morethere!!! zero stars the owner complained bc i was washing my f*****g car with a bucket, give me a break!!! everybody does it!!!!, i saw it!! there is no limit how long you can be in there!!! thankfully this was my first and last time there!! the owner was rude and not honest!!! its a self service goddam carwash!!! f*****g unbelievable!!!

The two middle stalls at the car wash don't work. There is no phone number posted to contact for a…read morerefund!

They us product that you will not be able to remove, it also stains light colored shades of paint…read more The Owner, Dean will put blame elsewhere. He claims it tire/rubber residue. Yet, said "residue" is only on select parts of the tire. It also only stained the plastic parts of the wheel lip and not the steel. They're not recommended.

Overall a very solid experience. We always take our cars here when we want to take it up a notch…read morefrom the Holiday Express Wash sites. They have a big waiting area with plenty of seating and newspapers while you wait. I have always found the people here very friendly. Especially the guys that hand dry your vehicle before you drive away. I do wish for the $19.95 option that they would at least vacuum out your car. That would bump them up a star in my opinion.