Living in Wesley Chapel there is a dealership on every corner and we searched them and ones in…read moreTampa and Plant City searching for the right Chevrolet 3500. We saw one advertised at Lovering Auto Sales in Lakeland. I called and Blake and Brant answered all of my questions. We drove out the next day and it was the most pleasant car buying experience we ever had. They do not add on thousands in dealer fees and packages you do not want. A simple 399.00 dealer fee is it besides the tag and tax. When a family owned business is around since the 1960's you know they must treat their customers right. They have great prices and outstanding customer service. Truly worth the drive to Lakeland. I highly recommend them.

This used dealership is amazing. The people there were super nice. Happy with my new Yukon.read more

When it came to buying my car I just loved this place. I felt respected and I felt like they cared…read moreabout me, my concerns, and my needs. I came away very happy with my sales lady and very satisfied with my purchase. When it comes to service it's a whole different matter. There I feel like they have zero respect for me or my time. Last week I waited for more than 5 minutes while they had a private conversation about food and TV before they even acknowledged my presence. I came in for a routine oil change for which I'd made an appointment in advance . This time just like last time it took more than 2 hours. For an oil change! Yes it seems their lack of respect for your time is large.

Buyer beware. Do your due diligence before trusting Lakeland Volkswagen with warranty-related…read morerepairs. Over Thanksgiving, I brought my 2021 VW Atlas in for repeated stalling and a Start/Stop system error -- a serious safety issue that included the vehicle shutting off while driving with my wife and our two week old newborn in the car. The dealership diagnosed a failed EVAP carbon canister, which is covered under Volkswagen's extended warranty. At the same time, they documented "heavy deformation" of the fuel tank and confirmed it required replacement. Despite this, I was required to pay out of pocket for the fuel tank replacement. Fuel tank collapse is widely recognized as a consequential failure of a faulty carbon canister due to excessive vacuum in the EVAP system. Instead of honoring coverage, the dealership presented a "discount," but I was still charged over $1,200 for a repair directly tied to a covered component. My advice: - Get everything in writing - Question any "discount" offered on warranty-related repairs - Don't assume a repair tied to a covered defect will automatically be treated as consequential damage - Escalate the matter to Volkswagen Customer Care This experience has been extremely disappointing given the safety implications involved.

Though it took a long time, I found a car and Greg and Jerome from the north location were really…read morenice and patient.

Manager needs to take some anger management classes. They only want you for your money and have 0…read moreloyalty to their customers.

Sebastian and Harold were amazing! I called about a piece popping out on my dash they set an…read moreappointment and had me in and out less than an hour. Fixed the problem with a smile!

Made an appointment for my recall items a week in advance , took my car in and the items are not in…read morestock. They should have changed my appointment, waited till the items are in stock. I work and made arrangement to use my husbands car. He waited for two hours ? Not impressed that the work was not completed. The people are friendly and the place is beautiful. I loved the gear shop to buy items ; I purchased luxury smell goods for all our cars while we waited on our daughter's car the first time we went in . Wonderful restroom as photos I posted . Wonderful wait lounge area .

Bought a new 4Runner limited this last week. Antwon was my salesperson and I feel it went very…read moresmooth and happy with the deal I got for the new car and trade in. It worked out good since Lakeland Toyota is the closest Toyota dealership to my house.

Daughter wanted to look at a camary she say online. I went along...car sold, ok look at another…read morecamary..in body shop can't find it, ok look at a corolla hybrid. Drove did paperwork find out it was sold...ok enough of the tricks...new corolla not on stock for $24k+ 3.5 hrs and no car....very apology new software..not a customers issue... Dont bother go to Tampa

A few days ago I had my 2019 Mustang serviced in Ford dealer in Hillsborough county…read more My car started to act crazy after I picked it up with the check engine light and the wrench light on.. it was running in emergency-limp mode. I called Lakeland Automall spoke to Danielle who told me to bring the car in very early in the morning. It turns out .... the person who serviced my car at the other Ford dealer didn't connect all the wire after servicing my car. Problem was fixed. Kudos for the guys in the Service Department. Lakeland Automall definitely earned my business now!!!

Very disrespectful very rude dealership tried cheating me out of a loan please never ever come here.read more

Derryl Jones and Joel (detailing crew) thank you for such an amazing experience and deals! Thank…read moreyou for making this process fun and exciting. 10 out of 10, this team really helped us find what we wanted and buy it with ease, worked with us about pricing then out the door with a car.... Thanks, lakeland....we drove an hour to yall so worth it!!!

I am not a fan of the service side of this dealership. you bring your car in for a few hours and it…read moretakes days. The rental they provide is never big enough for my family size. You have to call multiple times to get updates on your car. I was told it would be done first thing in the morning and I didn't get it until 1pm!! And then the check engine light was still on And they asked if I could wait a 1.5 hr hour (with a baby) for them to recheck. I will not buy from here again

Joseph Motors is the BEST!!! I had an issue with my A/C in…read moremy 05 Escalade. I took it to a place in Sebring that reassured me they fixed the problem. About 8 months later, I had an issue. That was about $1000 lost. I found Joseph Motors and took super care of me. Gave me a ride when home when I dropped off my truck. And not only did they fix the A/C but they did it for a fraction of the cost. I would recommend this place for all your car needs. They provide quality work at affordable rates. Any issues I have, I'm going there!!!!

We bought a Nissan and had great experience from beginning to end. We will come back.read more

This is an amazing local car dealership. No pressure just good ole customer service. Jeff helped me…read morewith odometer verification and gave several suggestions on how to proceed with the DMV. Joe checked my battery life and referred me to someone who will repair my slightly damaged tire rim. I will definitely refer Bayside Automall to all my friends in need of any auto related issue.

pinnacle of perfection! Jeff was an amazing salesman and very knowledgeable about his cars. Very…read moreimpressed with the transparency of this car dealership. Will be back even if I'm across the United States!

Danny was very kind and helpful. Took great care of us! The other lady, not sure how to spell her…read morename but it's pronounced i-e-sah, was very helpful as well. They went the extra mile for us.

While working with a fairly new nice salesman another salesman approached us and said he was going…read moreto be working with Christian because he was new. I told them that I came to see a used Toyota Rav4 I had seen advertised on their lot. The older salesman Tommy cut me off saying no I have the perfect car you will want! He instructed Christian to pull up this car. The car was a very bright teal green metallic color ughhhhhh. Tommy started to go on that the color would grow on me yada yadda. Christian already knew my color preferences Tommy insisted that I needed to test drive the car; the whole time ignoring me when I said I was interested in seeing the Toyota! For some reason Tommy was hell bent that I needed that ugly car and throughout my entire time there he was constantly pushing it on me! Finally got to see and drive the Toyota! They had taken my car keys to do a trade inspection! Long story short I didn't agree on price and Tommy got very over the top sarcastic and aggressive verbal trying to get me to commit to the car. I asked for my car keys so I could leave and then I had two different managers come talk to me trying to get me to change my mind. I was so upset by the whole situation and told them repeatedly that they had lost any chance of me buying any car from them! Finally got my car keys back and left to never return ever again!!! In my opinion Tommy was your typical sleazy car salesman!!! I don't recommend this dealership at all!!! There's so many nicer ones to go to that listen and treat you respectfully if you decide not to buy ...