Mr. Ron is great straight forward guy. He is honest and very knowledgeable in vehicles. Very easy…read moreman to talk to. He is willing to work with anyone. Great service and i highly recommend.

This was my first visit to Lakeland Cadillac. I was used to being treated like I mattered at…read moreVenice Cadillac. Nope. Not here. They serviced my car which was great. The employees in the service department dressed like they were going out to wash their car. My car was washed, but I think a 2nd grader could have done a better job. There was grease on the hood from the mechanics, the car still had dirt on it and they didn't wipe the car down at all. Of course, they didn't vacuum the inside either. I mainly drive Cadillacs because of the service I have received for the past 20 years. Looks like I'll have to drive to Tampa to get better service or buy another type of car. I'll be sending a letter to the Manager of Lakeland Cadillac to express my concerns.

Don't expect this dealer to know what they are doing....Don't bother leaving messages for service…read moreadvisers either...They don't return calls. I suggest driving to a larger city where a Cadillac dealer actually values their customers. I am...

Joe Brown is the guy to talk to! He was diligent and courteous - and might be one of the very last…read more"straight shooters" left in the sales industry. The transaction was quick and efficient, and he even was kind enough to drive some documents over to me the day after I picked up the car. I would definitely recommend this place and talking to Joe

My service appointment time was 10.30. I arrived in good…read moretime, 1015. It was 11.25 when it went into the service bay. It was after 12 noon when I got the car back. All the other cars came out all nice and shiny and wet. Mine came back just as it went in. The main problem was my wife is a stroke victim and her therapist was due at noon and as my wife is unable to open the door the therapist left. Not happy

I purchased an engine from A1A in November 2019. My car is still not up and running. We installed…read morethe engine ourselves, never opening the actual engine because it would void my 90 day warranty. We deleted the EGR and the PCV line that burns old oil in the intake (nothing that would prevent my car from starting). I towed my car to a mechanic friend who assured me everything was hooked up properly and said it's a timing issue. I had my car towed to them Monday December 30th, and they told me they got codes for my EGR (which we will get because it's been deleted) as well as misfires on cylinders 2 and 3 coils. When asked if I could come up and and remove the intake and swap the coils, I was told I don't have to remove the intake (I'm a girl, I'm sure they think I know nothing about cars or engines) to swap the coils. When I got there they refused to give me my key because I had a "bill to settle." Not once in the 4 times I talked to them in less than 24 hours was I told that I would be charged for anything. Mike assured me that they had checked the timing (which was impossible in the amount of time they were actually "working" on my car. Mike told me if I got a wrecker to tow it away, he wouldn't charge me. So I did. Yesterday January 6th, I had my car towed to another mechanic to get a third opinion. He knew immediately upon startup that my car is out of time and was able to verify by taking the oil cap off and could physically see the chain slapping because it is loose. I called A1A this morning to tell them what I had learned. I was informed that I would have to pay to have the work done because Jay "doesn't think it's the timing." And that it may be bad wires or a bad ECM. They refuse to check the problem that SHOULD BE covered by warranty because we did a "butcher job" putting the engine in which is a complete lie. All because we deleted the EGR and PCV they won't do their jobs. So now I am paying a mechanic who actually knows what they are doing to fix the timing. AVOID THIS PLACE AT ALL COSTS! They are 100% a rip off and have poor business practices and treat customers like garbage.

From the owner: Auto Parts Sales BY Appointment ONLY 863-646-5785read more

This is an amazing local car dealership. No pressure just good ole customer service. Jeff helped me…read morewith odometer verification and gave several suggestions on how to proceed with the DMV. Joe checked my battery life and referred me to someone who will repair my slightly damaged tire rim. I will definitely refer Bayside Automall to all my friends in need of any auto related issue.

pinnacle of perfection! Jeff was an amazing salesman and very knowledgeable about his cars. Very…read moreimpressed with the transparency of this car dealership. Will be back even if I'm across the United States!

Typical salesman that are very deceiving. During initial test drive brakes didn't make any noises…read more The car only had 38k miles on it so I didn't feel it was needed to check brakes that weren't making noises. Phillip assured me that all of their vehicles go through a 150 point inspection process. The next day the brakes sound horrible. I contacted Phillip about it and received no reply. I find out all the rotors are warped and all of the brakes are bad. I go to take my tire off to start the brake and rotor change and I go to get my jack kit out of the trunk and it's not there nor is there a spare tire. So 1 week later I'm out $800 on parts that I was assured were ok and for parts that should of been with my vehicle.

They sold me a car 2013 Nissan Sentra vin #3N1AB7AP9DL710464 that was a total loss vehicle and has…read moremileage inconsistency. On 12/26/2014 the mileage was reported as 38,881 when they purchased the vehicle then on 9/1/2015 when they sold the car to me it had 22,398 miles. I purchased this car at market value. I have called and spoke with Cory the manager on several occasions. He assured me that it was an oversight and since the title doesn't have the word salvage on the title they didn't notice. I pulled a car fax and it was right there. He said they would make the situation right by changing vehicles and providing us with a carfax Now he has not returned any calls or messages. He has been avoiding all contact for over a week. I believe they have deceptive practices and changed the odometer, didn't disclose it was a salvage vehicle in order to receive market value for this vehicle. People need to know the deceptive practices of this business so it doesn't happen to others.

My husband and I drove over 500 miles each way from South Carolina to buy a car from this…read moredealership, and our experience was top-notch from start to finish. Brandon was our sales representative and he is phenomenal! We were looking for a 2022 Mazda cx9 Signature, and Lakeland Mazda had one posted on one of the online car marketplace apps. We were very nervous at first about the risk of driving that far to do business with a car dealer that we are not familiar with. However, Brandon went over and above by sending us videos of the car, answering a million questions, and getting a quote from the dealership for our trade-in - all on the same day we called him. He made us feel as though this dealership truly stands behind the cars they sell, and they would not make us keep a car we did not like. When we arrived at the dealership the car was exactly as Brandon had described it to us (immaculate), and after a short test drive, we drove it back to SC. We left that day extremely satisfied with the price of the car, the value we were given for our trade-in, the satisfaction guarantee, and the attention to detail Brandon gave to the entire experience. We love our Mazda cx9, and we highly recommend this dealership!

Amazing place to go if you need to buy a car. We've bought around 5-6 from them and it feels like a…read morefamily atmosphere that will answer any questions you may have. Angel and Jose were our sales people who I would suggest to stop in and visit them. Austin and Keith were involved in the sales process which made everything go so smooth from start to finish. When any questions came up they answered back fast to ensure we were happy. Stop in to visit Angel or Jose :)