Eyebrow Wax The poorest service ever received in my 20 plus…read moreyears of salon service Lots of oversharing by the technician I was assigned a technician who in one look gave me pause so I took a photo prior to the procedure. She was to wax my eyebrows. She waxed the same area over and over again, in such a devastating manner that the scar is still slightly visible- one whole year later. The manager or owner was not immediately apologetic, so I asked to see the person's license. She instead then begged me (calling me repeatedly for several days and texting) not to pursue a complaint, stating that "women should stick together". I really hate when people play on my intelligence with fake likeness. She said that the scar would go away in no time, that she would do my feet for free. I would never trust her in any service capacity so knew that my only recourse would be to complain. I asked to see the person's license because IF she had actually gone to school- this would HAVE to be one of the very first things taught (not to wax the same area repeatedly) but she nor the worker could nor would ever produce the license. It is supposed to hang in the salon somewhere, but the worker said that she had just moved and could not find it yet. You know, the item that allows her to work (she said that she was financially strapped) is somewhere where she cannot easily get ahold of it. The actual item she would need to work. She also gave me a fake name or at least one not found in the MD. database of licensed cosmetologists. When I questioned her, she said that she had not given me her "full name" and I have both texts and pictures to support my claims. The owner/manager (this is likely another lie) is not an honest, trustworthy individual as evidenced by the young lady whom she allowed to work on my face. Her first reaction was self-preservation. The Board of Cosmetologists and Barbers agreed with what happened and closed the case after ONE YEAR and no updates- claiming that they consider this bad service, thereby ignoring THE LAW stating that the license must be visible in the salon, IGNORING the texts where the worker admits to lying about her name and texts stating that she could not find her license. They instead advised me to contact the Attorney General who would have less power to punish the salon in this instance (they can only give me my $20 back which was obviously returned). The board refused to fine them which was the most punishment allowed. They support them in having the lone new, Black girl work on my face without showing a license, leaving a scar, lying about her name and admitting it all in text messages. Bad service was their summary, and that the place was clean and licensed. The salon was clean and licensed- things never mentioned in my complaint. Something sounds conspiratory about how this was handled. I submitted both copies of the text messages and photos but they would not fine the salon. Be careful out there. I guess this was "women sticking together". #FakeLiberalism ***************************************************************** Post note- I told the technician about an experience of my own doing, a number of years ago (use of Retin-A), and how not even that scar compared to what she had done. She then turned around and put it in her text as if she had thought to mention this on her own. Someone who knows enough about Retinoids but not enough to not wax the same area repeatedly. She admits that in text too (calling it her method- 4 waxes for each part of the eyebrow), and it was submitted to the board. She must have a friend there because she was infuriatingly dismissive about her behavior- focusing much more on how she did not want the salon "owner" punished- that she would meet me and give me money for the incident. See? It was okay for her to attack me but as the Asian owner who allowed her to operate would be punished- the board backed off. Bad service.

So I stopped by here just passing cause I havent had a pedi in a year...damn Covid. Anywho, I was…read moregreeted when I walked in and after expressing the desired service, I was seated at a pedi station. Over walks Candi, now at first glance youre like....ummm you doing my toes. BAYBEEE lemme tell yall, Candi was AMAZING on these feet. I got a spa pedicure with gel polish, total $45. The whole experience was great, shes very personable and professional at the same time. DEFINITELY will be coming here again. Ya heard me.....GO SEE CANDI!!!!!!

I've never wanted to cry as much as wheat felt like they were pulling out my nail bed! They are so…read morerough here!! I absolutely hate this place and I will never go back! I wanted a French manicure at first but it started looking so horrible! And I told him never mind just paint my nails a normal color. The whole place is dusty and just questionable!! If you Love yourself don't go here.

Helen was Great!!!! She even came in early to meet my needs!!!! She always does a great job!!!! I…read morewill only allow her to do my nails!!!! She is the best!!!!

I had my first appointment with Trina. I was 100% satisfied with the service. She gave me the most…read morethorough pedicure I have ever had. I am new to the area and she made me feel like I made a new friend. I will be a repeat client.

Trina is excellent technician you will not be disappointed. She did a pedicure for me and did a…read moregreat job.

Was seen right when appointment started, clean, fast, exactly what I asked for. Simple and quick.read more

The good: space is well lit, spacious and clean. The bad: I made an appt for 2:30, arrived at 2:25…read moreand signed in. At that time there were 6 other customers, 4 were being serviced for their manicure, the other 2 were sitting at the pedicure chair not getting serviced. I was getting my pedicure done. I was directed to sit at a pedicure chair. I waited 30 mins before getting serviced. 3 stars because of the wait considering they may have been understaffed with 4 techs working.

The worst!! My nails are crooked and they missed the sides. I literally have an allergic tomorrow…read moreto get my nails done. I feel like I threw $200 bucks in the trash. Even my wax job on my face I had to tweeze around my lips because she missed everything. I'm so pissed!! If I had had the time to have it fixed I would have

Omggggg love this place! Open on Saturdays too. Wonderful people and did an amazing job getting my…read moresister and I ready for Christmas

Great salon! Reasonable priced. I got a hair cut looks amazing! Scheduleing an appointment for a…read moreMani and pedi! Super friendly staff. Very professional and clean. Must go!

From the owner: The Cosmopolitan Team always goes the extra mile to accomplish what we are set out to do. We do it…read morewith passion, exceptional training, technical excellence, and have the utmost professionalism and courtesy. Our primary goal here at Cosmopolitan Hair Salon is to help you maintain healthy, beautiful hair skin and nails. We are a family oriented salon here to create a unique salon experience.