Although I never received a complete service here, I have to compliment on the fast response time…read moreand honest feedback. When I came in, they ensured I had an accurate diagnosis. Looking forward to having some service done here when the time comes.

I needed a Freon charge in my Volvo car and was able to book an appointment quickly and received…read morefast service. I will definitely be using them for all my car needs going forward!

So as I was doing some research on the cost of a brake job, I was using these links to try to come…read moreto my conclusion: External Resources: www.driverside.com/auto-library/car_brakes_how_do_you_know_when_to_change_them-22 www.aaa.com/scripts/WebObjects.dll/ZipCode.woa/wa/route?stop=yes& www.ase.com/Landing-Pages/Car-Owners/Find-a-Repair-Shop/Shop-Locator.aspx www.consumerreports.org/cro/2012/12/how-to-find-a-great-car-mechanic/index.htm originating from this website: https://cars.costhelper.com/brakes.html A coupon for Kurt's Automotive came up so I went to his shop to get a second opinion from what the dealership told me for a free brake job inspection. He told me of ways he could save me on cost where no other repair shop would probably offer this information. Kind of reminds me of back in the old days. He gave me printed estimates and decided to have him do the job because the estimates he gave me were right on spot with driverside.com, actually driverside was just a tad more expensive than Kurt's estimate and decided to have Kurt do the work. Entering the shop this morning there was a customer waiting and we got to talking and he had told me he would go to no other shop but this one and proceeded to give me tidbits on how you can tell if it is a good shop. I decided to add on a service, brake flush, and Kurt showed me I did need one per a test he had, so I had that done. The cost exceeded my expectations, because I actually thought in the end it would be a little more than the estimate but the added on service really surprised me in the cost and am sure you could not find a better price than this. Kurt seems very trustworthy and what that means to me is I won't feel like I have to monitor things. If I went to the dealership I would have paid over 100.00 more for this service today. I think I will definitely be a return customer for all automotive needs.

This company tried telling me a oil pan and oil change will be $600. And I needed a new oil pan…read more Then they thought I was a girl and told me my tie rods was bent. My SUV drives straight going down the road ..... No drifting at all. I would never ever recommend this company to anyone. I had my SUV towed to a real garage and costed $400. I do know my vehicle not the average girl.

Great quality work fast turnaround the only guys I trust in the area for rebuild's they've saved…read moremany transmissions in the area. They will identify the problems and recommend the best advice to get your vehicle back on the road. Trying to get an old for truck running again it had some issues with coolant mixing with transmission fluid. The transmission worked fine however reverse wasn't engaging. So more parts were needed to be ordered to fix the shifting problem Thank you Eddie and A1 transmission. 11/2025

I was having an issue that was told by another shop it was a transmission problem. The other shop…read moredidn't want to be bothered with it. I spoke with the owner Ed, describing the problem, and he was vert concise as to what it might be. It was towed there and repaired in a day, it was a filter but he gave me a honest assessment of the transmission also. Good price and great work.

What a well run organization, I must admit. Having owned an independent shop like this many years…read moreago I pay attention to things done right, and this ranks up there. The facility is well laid out and inviting. Check. Staff knowledgeable. Check. Loaner cars available when booked in advance. Check. Like every repair shop you'll ever work with you drop off for something specific and their job is to find work; more work means revenue. We all get that, but a difference here. They'll tell you what they found/saw and suggest that at some point in the not-too-distant future you'll want to remind them to look again. A soft-sell that works!! Kudos. Took care of two of our cars and definitely going back.

I am writing to formally express my frustration and disappointment regarding the ongoing issues…read morewith my vehicle and the way my case has been handled by both your service department and the insurance claim process. I initially brought my vehicle to your service center due to a "Restricted Performance" warning light and noticeable shaking while driving. Despite having the car for over a week, the only test driving conducted was reportedly "around the block," and I was told the issue could not be replicated. Nevertheless, I was presented with a list of $6,600 in unrelated repairs, for which I paid $2,400 out of pocket after my insurance covered a portion. Shortly after retrieving the car, the same warning light came back on immediately, and the shaking persisted -- clearly indicating that the original issue had not been addressed at all. When I returned the vehicle, I was told the matter would be resolved, but instead, a second insurance claim was filed, and I was forced to pay an additional $200 deductible, even though the issue was the exact same one that prompted the original service visit. This appears to be a clear mishandling of the diagnostic process and possibly an abuse of the insurance claim system. This situation is unacceptable. At minimum, I am requesting the following: 1. A refund of the $200 deductible paid for the second claim, as the issue was never resolved from the first. 2. A thorough explanation of why the original problem was not properly addressed or diagnosed, despite the time the vehicle was in your possession. 3. Assurance that the vehicle will be repaired correctly without any further out-of-pocket expense on my part. 4. If not resolved satisfactorily, I will be filing a complaint with the Florida Department of Agriculture and Consumer Services (which handles auto repair disputes) and the Florida Office of Insurance Regulation for a possible insurance claim abuse investigation. I expect a timely and professional resolution. Please respond within 10 business days to avoid further escalation. This situation raises a few red flags: * Poor diagnostic procedure -- A quick drive around the block isn't enough for intermittent or performance-related issues, especially with modern vehicles. * Potential insurance mishandling -- Filing a second claim and requiring another deductible for the same issue sounds questionable, especially if it's a continuation of the first claim. * Lack of accountability -- They didn't take responsibility for failing to address the core issue in the first place.

After looking at Google reviews we chose Happy Wallet to handle a coolant leak on Audi Quattro…read morewhich had the possibility of being a expensive fix and were very impressed not just by the end price despite car having to stay overnight but by the honesty and professionalism of this place. I dealt with Jay who kept me informed all the way on what was required to locate the problem and whose customer service skills are second to none and as a former manager of over forty staff I can easily testify to that. For honesty, professionalism and a fair price for great work then give this team a go.

Having trusted HW with my vehicle to correct an engine light problem, I have lost all confidence…read morein their sincerity dealing with me. Although the employees are very courteous and polite, their lack of follow-up on their many promises to call, store manager not being available before 10:00 a.m., shop foreman being present only a few days during the last four weeks, closing everything and leaving 20 minutes early before I could finish loading my vehicle and then finding out that when I restarted the vehicle the engine light came on again (and nobody around to show the problem to), and after telling me that they have not worked on the vehicle for many days because the parts were on backorder, yesterday I was told by the service righter that now that they finally opened up the engine and saw that the chain had jumped a sprocket, they can order the parts and finish the work. Story after frustrating story, demonstrating a lack of sincerity about their ability and equipment to solve the problem with the vehicle. They have no shame about charging a hefty price, but lack in producing results. Totally frustrated, and my wallet is suffering severely (not Happy)

We had never been to Chet's before, but this family owned company has been in business for twenty…read moreyears and they guarantee their work. After dropping the car off, with a request to fix the power steering, they called with a reasonable price. The power steering works great now, they do good work and don't take a week to get it done. Customer service is good and they are located right off Tamiami Trail, so the location is easy to get to. This is a good place to drop off your car for repairs.

They are so overpriced! Just ridiculous. Don't even get the diagnostic from them....they'll…read morecharge an arm and a leg for that. Plus a shop FEE, on top of the labor, etc. Couldn't believe the things that showed up on our bill. Not coming back.

I never recommend this shop to anyone... I took a GMC Savana To get it fixed they said it was fine…read moreand they charged me, then I called and it was the same they told me that the transmission didn't work I paid 7,800.00 to fix it and when I went to pick it up the supposed Honest man from Ricardo told me He told me to sell the van at CarMax and that there was no transmission when I took the van home the same thing happened and with the door banged since I didn't trust Ricardo anymore he started calling me every day because he had an open claim but since I didn't trust him anymore He seems to me to be a person who wants to make you believe what he says and that shows the kind of person he is. No one ever visits this workshop, stay away from this thief person. If there is something I learned from my experience with this workshop, it is that this type of people is better off giving a review so that no one else gets robbed. He ended up threatening me that if I did a review I would be taxed. to sue for defamation... but please, no one trusts that this person is a high-level thief... Ricardo said he not give any money back. I take my van to a better workshop i they charge less money for new Transmission... I give zero- to this Ricardo

Very friendly staff ,pretty quick and great quality service ,Eric it's the men that you gotta talk…read moreto ,very committed guy to help you out at any of your concerns,awesome customer service very recommended

I have to say they are very honest,knowledgeable and extremely helpful with car repairs. I would…read morerecommend them when in or around Naples area for anything associated with a car.

I brought my car here today for the first time. This place is great! they're reliable, honest, and…read morethe charges are reasonable. This will be my car care place going forward. I highly recommend them.