I have been prescribed graduated compression stockings for venous insufficiency for over 20 years…read more The Canada Revenue Agency considered prescribed graduated compression stockings as tax exempt when a written order from a medical practitioner is supplied. In British Columbia, prescribed compression stockings are typically tax exempt, meaning that they are not subject to Provincial Sales Tax. When I bought my prescribed Sigvaris Compression stockings with a copy of my prescription at my local Pharmacy, I did not have to pay GST or PST but not at Paris EveryBODY!! Their billing system charges PST for prescribed compression stockings!! When I called them to question their error, I was advised that I can claim my PST charges myself from CRA!! I am NOT IMPRESSED with PARIS everyBODY's service model. One has to pay for tax exempted items at the retail store at the store's convenience so one can claim the tax charges next year!! Since I had already ordered 3 custom prescribed Sigvaris compression stockings, I did not have the choice to refuse my ordered items. So I ended up paying PST for all 3 items!! If I had this information prior to my order, I would not have ordered SIgvaris compression stockings from Paris everyBODY!!!!!

If you've ever had an old dog or an aging parent, you know that stage: the stage where you watch…read morethem gradually slow down, dragging their feet or limping, until you have to wonder how many good years they have left. In the case of your dog, it may even be time to visit the Granville Island Veterinary Clinic, where a kind veterinarian will let you hold Spot's paw as he is ushered into the Elysian Fields. In the case of your aging parent, however, you just need to visit Paris Orthotics. I've been an Paris Orthotics customer -- or is it patient? -- for many years, and have had several pairs of long-lasting orthotics that keep my middle-aged feet and knees working happily. When I got ambitious enough to start snowboarding, a Paris Orthotics staffer even spent an hour with me, adjusting the way my orthotics sat in my snowboarding boots, so that I could enjoy my new sport pain-free. So when my aging but still active mother moved to Vancouver, I knew that there was only one spot that would keep her -- as a longtime orthotics evangelist -- in working order. She's relied on Paris Orthotics for the better part of a decade, getting her orthotics adjusted as her feet, knees and hips have aged, so that she's been able to keep up her two-hour-a-day walking regime even though she's now 78. But what really put the Paris team to the test was when my mom hit her first real mobility impairment. After an uncharacteristically snowy winter, my mom developed significant knee pain, stemming from the way she'd shuffled across icy sidewalks. She worked her way across the city, seeing doctors, arthritis specialists, pilates teachers, massage therapists and physical therapists. She saw some improvements...but she still relied on a cane to get around. Then she checked in with Martha Paris, who met with her several times in order to evaluate her gait and find out exactly where the pain was occurring. She adjusted my mom's orthotics and got her to switch to a lighter pair of shoes. Now, a month later, my mom is back on her feet -- and walking cane-free! Thanks to Paris Orthotics, I can see that my mom has many good, mobile years ahead of her. I'm celebrating by taking her to the park so she can chase a frisbee.

When a family member almost dies and needs a wheelchair to get around, the stress one is under is…read moretremendous, so I relayed on the what I call now "the sales pitch" but at the time, " I thought it was concern and kindness" Really awful expensive experience at Sunquest, they even blamed me, in an email, about a broken arm support, when somewhere who put a manual wheelchair together, used way to small washers, putting pin point pressure and it wasn't me that did that. I have the email for proof and photos, will post those at a later date. they will say the chair was a demo, but the arm rest was new, that's what I was told, and put on by someone at sunquest. the $450 cushion started falling apart with a few months, i was told that was new as well.

GO THERE.Royal City Mall is easily accessible by bus from all four directions…read more Don't waste your time talking to the "other" guys. The new owners won't make you wait a week to talk to them. The Competition were just MEAN and patronizing to me. And the wheelchair they got me into is a dream... I couldn't be happier after enduring 16 years of abuse from their competitors and the previous owner...

Wow what an example in customer service. I broke my foot and needed a walking cast and the level…read moreof service I received was above and beyond. VERY knowledgeable and very patient. I give them a 10/10. I am not sure the names of the 2 people who helped us today (April 5, 2024) but you two are awesome and even helped my husband with an ongoing issue. We are both very happy to recommend you!

I have a very badly sprained ankle and required an air cast/walking boot so I could heal. I was…read morereferred by the hospital to come here and I am so glad I did. I am a plus-sized girl and have a very large calf. It is quite muscular as well, so I was very worried about being able to find a boot that would fit. And while it did take a lot of work, we ended up finding one that fit great. Nelson, the man who assisted me, was extremely kind and did not ONCE make me feel bad about being a bigger woman. He did everything he could, including calling around to see if there were any other options for me. He was taking bits and pieces from different boots to customize it for me too. All of this was without asking. He made sure he didn't hurt my ankle too, which was more than I had to say about the ER physicians!!! I ended up paying $138 and it is covered 80% by my extended medical. You will pay almost double this at a specialist office. Anyways, I will be back. They have great deals on ice packs (a HUGE one for $8 and it is reusable) and rehab equipment. I will tell everyone who needs it to go to them!

The staff at South surrey Medical were so very helpful , patience and kind. I was showed a number…read moreof seat cushion, finally purchasing a ROHO Mosaic cushion. Thanks so much for you time and patients .Shannon Pollock

Rohail was very informative on the correct walker I needed. Explained the workings of it and his…read moreprice was very competetive. I highly recommend Rohail and his son Ali if looking for any medical device Bill C

Just had a recent hip surgery…read more This was my first experience dealing with getting a list of some "serious" supplies for my recovery. They had everything I needed. Felt no pressure to purchase things I didn't need. Even discussed things I could borrow instead of purchasing. They would help me out there. I decided to purchase most of my list because these are things I may need again one day or can lend to family / friends. (walker, crutches etc) Service was 100%.

I cannot recommend this company business and all of their stuff enough this the easiest and most…read morecaring experience I could ever have imagined. I broke my foot and rented a mobility scooter to get around the city. They dropped it off at my door. The same day showed me how to use it. Everyone was so helpful so kind and accommodating ! The scooter itself was great. It's getting me around the city to do all the errands I need to do. I got the purple one. I highly recommend. I got a ton of compliments on it as well.!! me feel really good knowing there's a company out there that is helping people the way that they are 10 out of 10 recommend

This place is great. As an ostomy patient who just moved away from my regular provider's service…read morearea, I needed to find something close to home. I called Lifecare and talked to Bahman and he is so eager to help and be accomodating. He spoke to me about how they are wanting to set up an ostomy care service and asked if I'd be willing to share insight into my experiences. My ostomy supplies had to be ordered in; I went there on a Saturday and they came in on Tueday. When I wasn't able to pick up my supplies, he delivered them to my work place in Vancouver. NO ostomy care centre has EVER offered that to me before. Wow! I definitely recommend this place to ostomy patients in the Tri-Cities area (and beyond!).

Great place to buy vitamins and supplements! They also carry a bunch of natural skin products and…read morehealthy snacks. This is my favourite location as I love the staff here. They're super nice and helpful, and will always offer to order in products if they're sold out of them. I'll definitely be back!

I am deeply disappointed with the lack of communication and support, especially considering my…read morehistory with the company. I have been a customer of this pharmacy for two years, always paying $40 CAD for shipping. However, due to a Canadian postal strike, the pharmacy switched to a cheaper shipping method without informing me, but still charged me the full $40 CAD. When the package arrived in Brazil, the shipping company hired by the pharmacy, in addition to the customs fees, which I am required to pay, charged me an extra $42.75 CAD, which I did not agree to pay, as it was never previously agreed with me. I refused the package, and it was returned to Canada. Now, the manager Kade and her assistant Kelaiah seem to beare, in an indirect way, making it difficult for the returned package to be received, possibly in retaliation for my not paying the additional fee demanded by the carrier they hired, thus preventing the refund. I don't have the merchandise or my money back. and not even a solution, just silence. In my country that's called a lack of scruples. Order Number: 56361