50 years ago, I went with my mother to a shop to get a mastectomy bra fitting. We left without…read morebecause we could hear a young woman being belittled and crying. With that in the back of my mind I was nervous going to Nightingale to get a compression bra prior to surgery. Nervous enough as it was. What a pleasant surprise. Very professional, cheerful and delightful to deal with. From Cindy who took my call to Sylvia who did the fitting and gave me a big hug when I left. I cannot say enough great things about this place. Any surgery is enough to make a person jumpy but these people are amazing and very, very helpful.

I use a specific type of ostomy product not available in this area. I used to order it direct from…read morean American supplier until my medical coverage no longer covered it. The staff at Nightingale (Broadway) went to a considerable amount of effort to locate a Canadian supplier in Ontario who could ship the items to BC. I'm thrilled that once again I have a reliable supply of this product. Very happy with the service from Nightingale; their staff have been consistently friendly, helpful and accommodating.

I got a scooter last July and since then it has needed service three times. They were always a long…read morewait between the dat of my complaint until when. The repair was done. At first the toggle switch got stuck and they replaced it as I didn't want my scooter to "drive" me into the middle of the road while I was trying to live my life.about a month later, this had to be repaired again and the control box had to be replace. This repair took the better part of a day after a waiting period of a while. The last time I was stranded on the corner of Granville and Drake for over an hour until their technician could help me. He came, fixed it so I could get home but he told me to go straight there. He reported if to Macdonalds who in turn consulted the manufacturer. It turns out that they will replace the scooter. This is wonderful as I am afraid of using the scooter and getting stranded again or "driven" into the middle of an intersection! HOWVER, THIS DID NOT RESOLVE THE PROBLEM, I need daily access to a scooter so I can live my life as my legs are only strong enough to walk about a half block with my 4-wheel walker. I can't even go to the bank right now! I found out today that I have to wait until the end of March for the replacement!! This is unacceptable! I am moving to live with my son on March 5 in Victoria. I I have phoned three times since I was stranded and no one got back to me. They don't care about how this affects me. I have emailed Anne Drewa with my consumer complaint I have no idea how it is going to get resolved.

The Worst Care Of Anything Most People Couldn't Understand It's Now Over 7 Weeks I've Been Waiting…read moreFor That P.O.S. Company To Repair The Wiring In My Less Than 2 Year Old Scooter & They Will Only Rent Me A Scooter So That I Can Do Everything Like Doctors Appointments Grocery Shopping As Well So Many Other Things I Do Every Single Day! So I Ask Myself? What's The 5 Year Warranty For Because I Far As I Can See With All BS I've Been Going Through? That Warranty Covers Nothing At All Period Either That Or I'm Getting Ripped Off? They're Not Even Worth The 1 Star But You Have To Give At Lest One Right?

Art and rest is the guys at this store are terrific and experts in electric scooters . This is…read moreabsolutely the shop everyone should go to if they want a decent brand scooter that is reliable and last . They offer ride demos and provide down to earth advice . I recommend buying their extended scooter warranty as it covers any future labour costs for warranty repairs which most manufacturer warranties don't cover for electric scooters . These guys back up their hardware with actual tech support . They sell both single and dual motor scooters . They also have an in house repair shop with three technicians .I picked up a single motor Teverun mini and it is a awesome ride that goes 38km/hr and has front and rear suspension . It make for a real smooth ride

I love my scooter. A scooter is just a weighty piece of furniture without parts though. When I was…read morelet down by Apollo, who had terrible customer service, the guys at Fatwhip stepped up and got me rolling in style again. If you're thinking of buying a scooter, you're going to need a local store behind you for service and all that goes along with keeping that baby on the road. Art and his guys are going to be there for you when the company that sold you the machine is hurrying off to bank the money. I can only say, 'thank you, thank you, thank you,' to Fatwhip. They are courteous, fast and efficient. Great job guys!

I have been prescribed graduated compression stockings for venous insufficiency for over 20 years…read more The Canada Revenue Agency considered prescribed graduated compression stockings as tax exempt when a written order from a medical practitioner is supplied. In British Columbia, prescribed compression stockings are typically tax exempt, meaning that they are not subject to Provincial Sales Tax. When I bought my prescribed Sigvaris Compression stockings with a copy of my prescription at my local Pharmacy, I did not have to pay GST or PST but not at Paris EveryBODY!! Their billing system charges PST for prescribed compression stockings!! When I called them to question their error, I was advised that I can claim my PST charges myself from CRA!! I am NOT IMPRESSED with PARIS everyBODY's service model. One has to pay for tax exempted items at the retail store at the store's convenience so one can claim the tax charges next year!! Since I had already ordered 3 custom prescribed Sigvaris compression stockings, I did not have the choice to refuse my ordered items. So I ended up paying PST for all 3 items!! If I had this information prior to my order, I would not have ordered SIgvaris compression stockings from Paris everyBODY!!!!!

If you've ever had an old dog or an aging parent, you know that stage: the stage where you watch…read morethem gradually slow down, dragging their feet or limping, until you have to wonder how many good years they have left. In the case of your dog, it may even be time to visit the Granville Island Veterinary Clinic, where a kind veterinarian will let you hold Spot's paw as he is ushered into the Elysian Fields. In the case of your aging parent, however, you just need to visit Paris Orthotics. I've been an Paris Orthotics customer -- or is it patient? -- for many years, and have had several pairs of long-lasting orthotics that keep my middle-aged feet and knees working happily. When I got ambitious enough to start snowboarding, a Paris Orthotics staffer even spent an hour with me, adjusting the way my orthotics sat in my snowboarding boots, so that I could enjoy my new sport pain-free. So when my aging but still active mother moved to Vancouver, I knew that there was only one spot that would keep her -- as a longtime orthotics evangelist -- in working order. She's relied on Paris Orthotics for the better part of a decade, getting her orthotics adjusted as her feet, knees and hips have aged, so that she's been able to keep up her two-hour-a-day walking regime even though she's now 78. But what really put the Paris team to the test was when my mom hit her first real mobility impairment. After an uncharacteristically snowy winter, my mom developed significant knee pain, stemming from the way she'd shuffled across icy sidewalks. She worked her way across the city, seeing doctors, arthritis specialists, pilates teachers, massage therapists and physical therapists. She saw some improvements...but she still relied on a cane to get around. Then she checked in with Martha Paris, who met with her several times in order to evaluate her gait and find out exactly where the pain was occurring. She adjusted my mom's orthotics and got her to switch to a lighter pair of shoes. Now, a month later, my mom is back on her feet -- and walking cane-free! Thanks to Paris Orthotics, I can see that my mom has many good, mobile years ahead of her. I'm celebrating by taking her to the park so she can chase a frisbee.

They have gone out of their way with fittings and ordering me something that isn't in their store…read more The staff are understanding, discreet and very professional.

From the owner: At Nightingale Medical we want our customers to leave our store feeling they've received the best…read moreservice suited for their medical supply needs. Our experienced staff is equipped with the knowledge and expertise to help you find the best product for you. Visit us today for your Ostomy supplies and Post-surgical garments.

These guys are usually my go to place for casters but this time they screwed the pooch severely. I…read moreordered two hand carts from their web site at $79.89 each on sale. When I got there to pick them up they wouldn't sell them to me at the advertised price and was told by the manager that I had to pay a $20 dollar per unit shipping fee. I reminded them that they weren't shipping them, I was standing right there to pick them up. They still charged me the shipping even though they didn't ship them. I am very unhappy and will consider other vendors in the future. They need to get their act together

No help , no suggestions for alternative.. basically felt like I was bothering him and he had…read morebetter things to do.

Complete pleasure to deal with!…read more Karim and his team install the ceiling lift in my house. They were reliable, efficient, responsible and knowledgeable in every step of the process. Karim came out to do an estimate and to answer our many questions. The installer couldn't have been better. He was on time, communicated with us in every stage, and left not a spec of dust behind. In addition, they were the lowest bid out of three companies! I wouldn't hesitate to recommend them to anybody.

From the owner: - Bathroom Modifications - Ramps & Vehicle Lifts…read more- Walk in Tubs & Barrier Free Showers - Stairlifts & Porch Lifts - Grab Bars &Hand Rails Complimentary Home Evaluation

They over charge you braces and insurance won't cover the rest. Plus, they are like med students…read moreand can't even measure right. I had to wait a month and a half for a non custom brace that was overcharged or. I will never go back. F -

From the owner: Paris Board Certified Pedorthists are experts at assessing and making custom foot orthotics for…read morepeople suffering from plantar fasciitis, foot pain, heel pain, heel spurs and other pathologies related to diabetes, arthritis, sport and occupational injuries. Our other Paris everyBODY clinical retail services include sports & orthopedic bracing, myofascial release and rehab offerings, compression therapy, posture supports, performance gait analysis testing, and custom shoe making to our clients of Greater Vancouver.

Good selection of walkers. I asked one of the sales guys to show me how it worked and he answered…read moremy questions. I returned later after doing some research and bought one the walker as well as a commode. I was even given a discount! Good selection and friendly service.

0 Stars - if it was an option…read more Don't go rent medical supplies here. The people working here are just plain bitter and rude. Rented some crutches here ($45), filled in the forms, gave credit card, got crutches with big rental stickers on them, walked away... THEN I obviously wanted to return them. Now the rude women behind the counter says she has no record of me renting them. Uhh... The crutches say RENTAL in big obvious letters. You took money of my credit card. You never told me you needed me to bring the credit card receipt with me. You said I needed to bring my credit card with me............... But no. She kept insisting I purchased them and was not helpful in any way. She 'looked' through her rental records and said she didn't have anything that was in my name. Never, ever, ever go here. For anything. Unless you want to buy a pair of crutches and have your day ruined by a bitter cranky person. And if you need crutches - please, feel free to contact me.