Gabriel dropped the ball. During his quote he said that he could do my job a few weeks out and said…read morehe'd be able to match my grout without any issue (since he was repairing the sandstone top of my bbq island) . I agreed to wait since I liked the reviews I read on Yelp. The morning of the job I get a call from him saying that there is an issue with the grout company getting my grout. He said he'd get it straightened out and could come two days later to complete the job. I agreed. Then the morning of the second appointment I get a similar call and he said that he is not sure exactly how long it will take to get the grout but that he should be able to get it eventually. Then a week later, when I hadn't heard any updates, I told him I'm going to move forward with another company if I do not get word he told me that he ultimately couldn't get the right color grout. His communication throughout the process was inconsistent. I do not get upset when issues arise since I know that things happen. It's more about how it is handled and Gabriel was disrespectful of my time and a poor communicator throughout. I recommend that you avoid this company.

Reached out to this company and initially they seemed very helpful and responsive. We scheduled a…read moretime for them to repair my epoxy, but they never showed up. We rescheduled for the following week, and unfortunately they missed that appointment as well without any communication. If they weren't interested in the job, I would have appreciated knowing that upfront instead of rearranging my schedule twice to accommodate them.

JJ always does such a great job for us at a fair price! He was on time always so polite and works…read morefast. Our floors are nice and clean again! Thank you JJ!

From start to finish we were pleased with Ultimate Floor Care. They responded quickly to my Yelp…read moreproject request. They gave me a quote via text and explained their services. We were pleased with their prompt arrival and efficient work. Best of all, the carpet looked brand new when they were finished.

The slate floors came out great. Not much more to add. Very pleased with how the floors came out…read more Thank You Juan ...

The grout was starting to get real bad. I was afraid the tiles would start breaking. We asked to…read moresee if they could help. They did a clean and grout restoration. Looks like new! Absolutely did an amazing job.

We had them come out and clean our tile flooring as well as our carpets. Excellent service very…read moretimely very friendly technician. They did a great job and we will have them back in the future for future cleaning.

Our carpets look brand new and at an incredible price! We have two long haired dogs and all of the…read morestains and hairs are gone. Thank you so much!

State 48 was the first to reach out, and the next morning at my home to give me a quote. He…read moreexplained the services. And they didn't disappoint.

State48's response to my request was prompt and a real person. After speaking to 4 companies, I…read morethought Stae48's proposal (plan to clean) best suited me. Upon arrival at my house, Mike addressed my needs and concerns. He left his son in charge of cleaning. That's where I got impressed: communication was exceptional. What to expect, answers to questions and a warning about pending noise level were delivered without asking. It goes without saying that the cleaning job was well done and I could not be more pleased.

Great experience with this company. They were very responsive and upfront with pricing. They…read moreconfirmed service the night before, let me know when they were on the way, gave me options for Scotchguard without pressure and were careful with my furniture and did an outstanding job. I am very pleased and can highly recommend this company. Update: We wrote a check for more than the amount owed and the my actually called us to let us know!! We might not have caught it but they did and were quick to flag it and refund our money. That speaks to integrity on top of great work and I am so thankful! I wish I could give them more stars!

They are really good at cleaning the carpet, and getting out stains. This is the second time I used…read morethem.. I'm glad they're available on Saturdays.. I'll definitely be a repeat customer.

Highly recommended for all of your tile and grout needs!…read more The owner Josh came by our house to evaluate and give us an estimate for our granite counters and shower. It definitely needed some help from all the hard water damage over the past 2 years. He was very punctual and even specially ordered this paste to fill a gap by our shower wall. Adrian and both his assistants did an amazing job refining the granite and re-grouting. When the job was completed, it looked so clean, shiny and smooth! Adrian is extremely thorough and even told me where to get the best cleaner to maintain these surfaces long-term. They really went above and beyond what I had expected. We will definitely use them again for all our future tile and grout needs!

We have a one and half year old house with a lot of tile. Needed the grout seal and tile cleaned…read more The grout had never been sealed due to it being a new build and warranty saying don't seal for the first year. The Grout was Driving the wife nuts I called and texted pics to Josh at Desert Tile and Grout Care. Best call I ever made. Josh came out put an estimate together which after calling other companies was very fair. After talking to my wife and I to schedule a day, we found out not surprisingly they were book out a few weeks . Josh found out the wife had family flying in to visit with us for a few weeks. Josh went over his schedule and somehow found a Friday they could do it prior to the family visiting. The workers came out laid down a few grout color Samples. My wife picked the one she wanted and they went to work. The job got done in one day And came out perfect Thanks to all of you! Ken and Julie Carson Laveen AZ (Happy Wife Happy Life)

Review: Five Stars for a Heroic Carpet Cleaner…read more After being completely catfished by an Airbnb listing that didn't match reality at all, we worked with the property manager to fix at least one big issue: the carpets. They were in such terrible shape, it was like walking into a former kennel. The carpet cleaning company that came in deserves a full five stars. They truly worked wonders. They didn't just clean the stains--they managed to treat the carpets so the place no longer smelled like a pet hotel. They also tackled a living room rug that had clearly seen about 50 too many spills in its lifetime. The cleaner even called the manager and straight up told them, "You need to throw this rug away." Then, without hesitation, he gloved up, rolled that filthy rug out, and hauled it off to the garbage. Huge props to him for going above and beyond--especially when he didn't even want to touch the carpet initially! He got the stains and spots out of the bedroom carpets, and it smells tremendously better. Peace of mind is important when you want to be walking on sanitary carpets.

On March 6, Joel came and cleaned my carpet. He was on time, very thorough and the price was…read morereasonable for 3 rooms. Today, March 20 I had Joel return and he cleaned and polished my Travertine. He did a beautiful job and I already have him on my schedule to return next year. I have had people in the past who have cleaned my carpet and travertine and would NEVER have them return. Joel is "a keeper" and encourage anyone who needs your carpet or Travertine cleaned to call him. Dianna, Paradise Valley

I had an amazing experience with the Grout Doctors from start to finish. The grout throughout our…read morehome had seen better days - it was stained and cracked in some areas and even after a deep cleaning didn't look clean or even. But, I love our floor tile so much I decided to give grout staining a try. I did not to be so blown away at how good it turned out. The crew was amazing, friendly and super hard working. It's rare to find top notch service and results these days but these guys delivered on all fronts. The crew took some before and after pics that I hope they will post here on yelp.

Horrible experience. Paid almost $700 to have 2 showers cleaned/sealed, couple of cracks repaired…read moreand caulking around kitchen sink redone. After the "cleaning and sealing" was completed it looked like nothing had been done. Pictures posted in review are after the work was completed. The grout that was repaired was also a totally different color. As for the kitchen sink.... they placed gray grout over top of old clear caulking and lime scale build up. Called back and talked to the person who came out and gave us a quote the first time and shared pictures and concerns. He came out the next day and looked at it and agreed it didn't look good. After he tried to re-clean the shower he said sometimes things just don't come clean and the grout color doesn't match because the other grout wouldn't come clean also that they cannot guarantee cleaning services..... none of which was explained during the quote or when we wrote a $700 check. He then said he would talk to the owner and see what else they could do for us..... Called back the next day to tell us nothing could be done but color stain the grout lines in one shower for another $300...... Not sure what we paid $700 for or why we would pay another $300 for when neither shower looked like it was cleaned at all and the small amount of "repairs" done were sloppy and didn't even match. Wouldn't mind paying $700 for work if it was done correctly. Would never recommend grout doctor to anyone ever again.

Highly recommend Grout Nurse! They were incredibly helpful, knowledgeable, and easy to work with…read more They use high-quality products, pay attention to every detail, and truly care about doing the job right. Thank you for all your help!

Ben did a great job cleaning and resealing our travertine floor. He was very punctual, responsive,…read moreand a pleasure to work with.