Very professional and friendly environment. I was very nervous going into Dickson eye care for my…read moreeye care appointment. Thank you guys !!!

I want you to think about this...How long have you been in your current relationship? Now, think…read moreabout this... As of 2018, I have been Dr. Lori's patient for 32 years. She currently sees three generations of my family (my parents, my wife and me and our children) and we ALL drive nearly an hour to visit her. Why? Aside from having bought hybrids :) we all fee like a part of her family. We feel important to her and the practice. They are truly the type of people that make a person feel welcomed and that they will go the extra mile for you. Frankly though, and most importantly, I trust the practice with the care of my elderly parents and my children. The level of knowledge and expertise, coupled with the sincerest of hospitality and friendliness, is a combination that allows for me to confidently and proudly give them 5 stars and refer business to them at any chance I get.

Wonderful place to go for glasses love it thanks........,,,,I would recommend to any one needing…read moreeye care

Friendly, Courteous, but still Professional Service…read more My eye care needs were well provided for. Everything from treatment, prescriptions and after care were well explained. We were very happy with the experience.

Dr. Dow and the technicians were incredibly kind; however, the front desk associate, Tammy,…read moreunfortunately detracts from the customer experience as she was not courteous and seemed annoyed when asked questions that countered the information she shared. Although the interactions with Tammy were not ideal, I still think the overall clinical experience went well and made up for the lack of customer service.

Dr. Crim and Dr. Dow are both excellent. They take plenty of time for information and explanations…read moreand have great modern equipment. Highly recommended.

Everyone on staff was extremely polite and helpful. I took three of my children in to have eye…read moreexams and was blown away by the service and time taken to answer any questions I had thoroughly.

From the owner: Providing quality family eyecare since 1983.read more

Absolutely wonderful care from start to finish. Everyone is very friendly. Their billing staff…read moreknows how to work with two insurance plans to get you the most they can. I had an eye exam, pictures of my retinas, and two pair of glasses and paid $70. Fantastic! 10 out of 10 recommend!!

Dr. Young and the staff at Primary are fantastic, and true professionals. Pay them a visit and…read moreexperience what Southern hospitality is all about. You can take it from me, a real Southerner (Southern California) you won't find nicer or more considerate folks in all of Columbia. Stop in and "SEE" what I'm talking about. Quick Tip: Their prices are very reasonable so pick up a couple pairs of sunglasses before the climate change rush. That sun ain't going nowhere. Except for behind storm clouds. Your weather here in Middle Tennessee is crazy.

After my regular eye exam this year Dr. Boone asked me to come back in for a medical eval. I asked…read more(as I always do) if my insurance would cover it. Dr. Boone said it would. I came back and took a video game type test. Two months later I was sent a statement with 4 different codes for $193.93. If I can't trust Dr. Boone to be honest up front about cost and services how do I trust him with my eyes?

I'm from out of town and discovered a bump on my eye lid. My daughter goes to Dr Boone so made an…read moreappointment for me. His office got me in the next day. He thoroughly examined my eye and prescribed antibiotics and home remedies. Very kind and knowledgeable. He explained what was wrong. And the bump is now gone. Grateful for his expedience and help.

I have been very surprised to find that many eyeglass stores do not offer repairs in any capacity…read more After checking several, this is the first one that confirmed they offer repair. In fact, I was thrilled that they did repairs on about five pairs of my glasses, right as I was standing there. Excellent service and obviously an expertly run shop... very happy to have found them.

I sat on my glasses and broke one of my hinges. With only one pair of glasses and a license with…read morevisual restrictions I was in sad shape. With my lenses suspended from the nose cushions, I found my way to Milam's. I was saved, walking out 15 minutes later, fully rebuilt with a smile on my face. If I could only clone this customer service my bitchy resting face would be forever cured. Cudos to Milam optical

My contacts ripped and prescription expired! I was stressing a bit but thankfully Sango Eyecare was…read moreable to get me a next day appointment. Front desk staff informed me of the additional services offered that my insurance did not cover just in case I was interested and didn't have any unexpected billing surprises. Dr. Jackson and staff were professional, helpful, and answered all my "aging eyesight" questions. Up-to-date equipment and clean comfortable exam rooms. A trial pair contacts were in stock. Sango saved the day and my life was not disrupted or inconvenienced with wearing glasses. I highly recommend for all optical needs.

I wanted to share my disappointment with our recent experience at your practice…read more Earlier this week, I received a call letting me know that my son's contacts were ready for pickup. During that call, I learned that he would need an appointment so the contacts could be fitted and checked before we could take them home. I explained that I would wait until our glasses were ready so that we could hopefully take care of everything in one visit. Unfortunately, I never received a phone call letting me know that my glasses and my son's glasses were ready. When I contacted the office, I was told that a text had been sent on August 10. I checked my phone, and I did not receive a text from your office on August 10 notifying me that the glasses were ready. Since I am coming in today to pick up both pairs of glasses, I asked if my son could also have his contact fitting completed today so that we could take care of everything in one trip. I was told there were no appointments available and that the next appointment was Monday at 8:00 a.m. My son is in school at that time, and I am not willing to pull him out of school for a contact lens fitting. I then asked for the latest appointment available and was told that the latest your office schedules these appointments is 3:00 p.m. This means I will still have to leave work approximately two hours early and pull my son out of school early simply to have his contacts checked. What makes this especially frustrating is that my son already wears contacts and is comfortable putting them in and taking them out. At his previous appointment, checking the contacts and confirming the fit took only a few minutes. I understand that your office has procedures and scheduling requirements, but requiring a separate visit during school and work hours for such a brief fitting is extremely inconvenient for working parents and school-aged children. I want to emphasize that everyone we have interacted with has been very nice, and we were initially very pleased with your practice. That is why this is so disappointing. Had I known beforehand that contact fittings could only be scheduled during such limited hours, requiring me to leave work and my son to leave school early, we likely would have chosen a different practice. Unfortunately, because of the communication issue and the lack of appointment flexibility, my family and I will not be returning to your practice after this. I hope you will consider this feedback, particularly when scheduling appointments for school-aged children and working families. Even offering one later appointment time during the week would make a significant difference.

I was recommended to Dr. Nash from my sister. I had been going to a different optometrist in the…read morearea and I felt like I was receiving lackluster care. I've always had a hard time with eye exams, but Dr. Nash and his team are fantastic at making those feel warm and welcome. I felt like I was free to ask questions, and Dr. Nash truly cared to hear about my symptoms and helped me better understand my prescription. Michael was awesome as well. He helped me understand my insurance and made sure to break down the cost of my lenses. They have reasonable pricing, and my appointment was swift AND thorough.

I had heard great things about Dr Nash, so decided to give Nash Eye Care a try. My disappointment…read moreis great. I can't fathom why they're booking out months in advance. Who would return here?? As others have noted, the support staff at the front is shockingly out of tune with their patients (that term should actually be "customers", because this is NOT a medical service provider. More on that later). The overwhelming feeling you get is that you are an unintelligent nuisance, rather than the paying customer that you are. Furthermore, it becomes evident quickly that these gatekeepers don't really know what they're doing or how to do it. When they become self conscious about that, they will step up efforts to gaslight you and really make you pay for their own ineptitude. Once you get past the gargoyles at the front, you begin with the basic series of eye tests from a technician who is already trying to upsell your exam with alternatives to pupil dilation. Odd, but okay whatever, let's continue. Off to the exam room. I was not able to see Dr Nash, but the doctor I did get was good, hence the second star. She seemed efficient, knowledgeable, and thorough, although she was quite cold and not very personable. Okay exam is over, time to pick some frames. But from where? It had struck me that the selection seemed rather sparse when I first walked in, but I thought surely there must be some out-of-sight show room or a hidden display somewhere with ample selection. They certainly have the space at the facility. But, nope. What you see is what you get and let me tell ya, it's not much. I would feel confident estimating that the options were 1/20th of what you'd find with any other optometrist. With nothing to settle on, I opted to retain my old frames and just get new lenses with the new prescription. And here's where they level the boom on you; "basic lenses" will still cost you out of pocket. But should you want scratch protection and anti glare coating; $365. Excuse me?? What?! I have top notch insurance, I have never paid anywhere close to that for new glasses (frames and lenses) with all the bells and whistles. "Can you please check that again?" [the ineptitude cogs start clunking] "Yep, that's right" comes the response. Riiiight. Welp, I'm out. Thanks for the new prescription guess I'm ordering online. This place is just milking its customer base for every penny they can get under the guise of "eye care". This is not an eye care center. This is a grossly overpriced eyewear store, and the staff are just salespeople, rude ones at that. The convenience of location for some does not mitigate the negatives.

I stopped by here for an eye exam. First off, the office staff are amazing: Bella and Emily. But…read morethe really amazing thing was the eye doctor. Dr. Mallory. She should be an engineer. She has the most amazing analytical approach to making prescriptions, and explaining everything. Never had an eye exam like this in all my life. She was even able to have me try on the lenses she recommended using a modular glasses kit. These were for viewing computer monitors for work, so she had me test it out on her monitor. This is the most advanced setup I have ever seen. She spent triple the amount of time with me than any other eye doctor. Do not go anywhere else!

Dr. Price is the best. She's always super friendly and listens to what you want to do with your…read morecontacts or glasses. She is also super knowledgeable