My contacts ripped and prescription expired! I was stressing a bit but thankfully Sango Eyecare was able to get me a next day appointment. Front desk staff informed me of the additional services offered that my insurance did not cover just in case I was interested and didn't have any unexpected billing surprises. Dr. Jackson and staff were professional, helpful, and answered all my "aging eyesight" questions. Up-to-date equipment and clean comfortable exam rooms. A trial pair contacts were in stock. Sango saved the day and my life was not disrupted or inconvenienced with wearing glasses. I highly recommend for all optical needs. read more

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I wanted to share my disappointment with our recent experience at your practice. Earlier this week, I received a call letting me know that my son's contacts were ready for pickup. During that call, I learned that he would need an appointment so the contacts could be fitted and checked before we could take them home. I explained that I would wait until our glasses were ready so that we could hopefully take care of everything in one visit. Unfortunately, I never received a phone call letting me know that my glasses and my son's glasses were ready. When I contacted the office, I was told that a text had been sent on August 10. I checked my phone, and I did not receive a text from your office on August 10 notifying me that the glasses were ready. Since I am coming in today to pick up both pairs of glasses, I asked if my son could also have his contact fitting completed today so that we could take care of everything in one trip. I was told there were no appointments available and that the next appointment was Monday at 8:00 a.m. My son is in school at that time, and I am not willing to pull him out of school for a contact lens fitting. I then asked for the latest appointment available and was told that the latest your office schedules these appointments is 3:00 p.m. This means I will still have to leave work approximately two hours early and pull my son out of school early simply to have his contacts checked. What makes this especially frustrating is that my son already wears contacts and is comfortable putting them in and taking them out. At his previous appointment, checking the contacts and confirming the fit took only a few minutes. I understand that your office has procedures and scheduling requirements, but requiring a separate visit during school and work hours for such a brief fitting is extremely inconvenient for working parents and school-aged children. I want to emphasize that everyone we have interacted with has been very nice, and we were initially very pleased with your practice. That is why this is so disappointing. Had I known beforehand that contact fittings could only be scheduled during such limited hours, requiring me to leave work and my son to leave school early, we likely would have chosen a different practice. Unfortunately, because of the communication issue and the lack of appointment flexibility, my family and I will not be returning to your practice after this. I hope you will consider this feedback, particularly when scheduling appointments for school-aged children and working families. Even offering one later appointment time during the week would make a significant difference. read more

I had never been to an optometrist before I discovered Sango Eye Care. From the time I walked in the door, I felt comfortable and at ease. Everyone was very professional and very kind. I make the drive from Nashville without hesitation as I know I can trust the direction and professionalism of the staff here. Whether I am being fitted for new glasses or checking out the latest selection of sunglasses, you can clearly see why this place is number one for eye care. Thanks for your continued kindness and Superior Customer Service! read more

Came in for my annual eye exam to renew my prescription for my contacts. The facility was very clean, spacious and stocked with a variety of glasses brands to choose from. The examination rooms and equipment were clean and the staff was very welcoming. It was easy to schedule an appointment and I like how many options there were regarding my contacts. They had a machine that takes a photo of the interior of your eyes that was not covered through insurance that I opted out of but was asked to do as a precaution. So after paying the extra $40 for the exam it turned out everything was alright. Overall, the staff was nice, the facility was clean, and there were a lot of glasses on display. I would highly recommend coming if you need an exam done. Be aware they're going to offer the additional $40 exam that is not covered through insurance. read more

Friendly service. Knowledgeable doctors. Helped me understand some things a lot better then the last few places that ive tried to go too.

I had my first appointment with Sango Eye Clinic today and I couldn't be happier. The office was so well run everyone that I came in contact with was very helpful pleasant and knowledgeable. The Dr was great she took her time and checked everything. The lady that took care of my new glasses was incredibly helpful. I left there having order new lenses I'm going to use my old frames owing not penny. And I more than pleased with my visit. I highly recommend giving them a try I don't think you will be disappointed. To the staff thank you so much for your professional service and your friendly faces. read more

The staff at Sango Eye Care are prompt and helpful. I barely had to wait for my appointment and the doctor was very thorough is giving me an overview of my eye health. He was also very kind. I'm considering contacts for the first time and the woman that explained the process to me did a great job breaking all the costs down. read more

Very nice office. Staff were helpful, knowledgeable and pleasant. Doctor was very thorough and I learned some new facts about my eyes! All in all I had a great experience. Definitely recommend! read more

I came back this year, as my eye insurance had changed and a couple girls from the office raved about this place. I hadn't realized that I had been once to their old location... so they had most of my information still on file. The new building seems a lot bigger and nicely decorated. The staff is super friendly. I got my eyes checked and mentioned trying daily contacts. Supportive and answered all of my questions. Dr York even allowed me to come back fro my eye dilation. Since I get sick afterwards most the time. Then once I got to the front to get fitted for glasses, the lady there was super patient. I had more questions and she helped me pick what would best benefit me and my wallet. I'm glad I chose to come back to them. read more

I had gone to an optometrist specialist (Dr Cheij) in Nashville since I was 14 months old , but as it came time for him to retire , I decided to give Dr Lynn a try & I am so happy that I did. He is so nice & he takes time to explain everything. read more

The doctors and staff are top notch and take the time to work with you! Very knowledgeable and listen! I highly recommend Sango Eye Care!

New to the area and TN. asked a relative for a recommendation of eye doctors and she referred us to Dr Lynn. ABSOLUTELY love him and the staff here. He was above and beyond helpful in getting us examined and making sure we were comfortable. He diagnosed me with extreme dry eyes, which no doctor has ever said that to me, but made sense of why my eyes water and my vision is blurred. Looking forward to a long patient relationship with Sango! read more

We love this place! Very kind and thorough. They have the latest advances in eye care technology. Would highly recommend this office.

Everyone at Sango Eye care really knows their stuff! All the staff is professional and friendly. I like how they have specialists for each area and they are really experts and work with you until everything is just perfect. I would definitely recommend them to friends, family and colleagues. read more

Was very pleased, as usual, with my office visit. The staff is friendly and professional. Was seen on time for my appointment and everything ran smoothly. Dr. York was a little concerned about something he saw on the x-ray, so he ran additional tests. Was very happy he took this time to investigate. Will definitely keep coming back read more

Sango Eye Care is conveniently tucked away in south Clarksville off Old Farmers Road, near Sango and Exit 11. Thankfully, it is not crammed along the immensely overcrowded corridor of businesses along Exit 4's Hamburger Hill. Appointments can be easily scheduled via their website or an old-fashioned phone call. Once there, you'll be greeted by an attentive staff and spend a short time in a comfortable waiting lounge with coffee and water available. Expect the usual barrage of high-tech eye tests, which are completed in quick and easy fashion. But do NOT expect care to stop at the "Better 1 or better 2" questioning. Specifically, Dr. Adam York takes all the time YOU need, answering all questions and explaining everything fully. Personally, I've seen too many rushed optometrists treat me more like a customer than a patient, but I didn't get that at Sango Eye Care. Great care. Check. But prices? I expected to get my prescription and order contacts elsewhere. However, their price actually beat the bargain basement 1-800-CONTACTS by more than two dollars a box. Bonus, you get the ginormous solution bottles for free. The selection of eyeglasses run the gamut from Wal-Mart cheap to shopping mall metro expensive, but all seemed reasonably priced. Sango Eye Care works with many insurance carriers including TriCare. Ask about military discounts. If you are looking for new glasses for the whole family, ask about their annual trunk sale. While they are new to this location, they were formerly known as Radish Eye Care at a different location and have been in business since 1973, according to their website. That may explain why this relatively new business has an experienced staff of eye care professionals who seem to genuinely care about you and provide exceptional service. read more

Most professional, courteous and thorough Doctors and Staff. Very modern facility, equipment, selection of eyeglasses. My vision insurance paid for almost all of my bill for exams, frames and lenses. Oh and they serve really good coffee too! No need to look further than these fine folks. Pete Napolitano, Clarksville read more

My family has been going to Sanyo Eye Care for years and we cannot say enough good things about them! Always kind, courteous with top notch care for both eyeglasses and contacts. Dr Lynn and the entire staff make you feel like part of the family! read more

We've been coming here for years. They are amazing with kids and adults both. Love Dr. Lynn.

The Best Eye Care Facility in Town! Thank you, Dr. Bart Lynn, for having a beautiful office, warm and caring team, knowledge technicians and insurance staff. Since we moved to Sango Eye Care ten (10) years ago, we have had the best treatment ever. Dr. Lynn is never too busy to talk with you about all options. He is patient, kind, considerate and treats his patients like family. If you need a great place for glasses or contacts, Sango's Eye Care Contact Lens Department is far better than those elsewhere. Kudos, Team. read more

Super friendly, thorough, nice facility! All the doctors are great with my kids, the staff is always friendly!! Highly recommend if you're looking for great eye care!! read more

I love Dr Bart Lynn and his staff. They are very thorough and take the time to listen to my concerns and have always seen me in a timely manner. I also love the Optomap. I highly recommend them. read more

The Eye doctors are great. They take their time and do a very professional job. When you get to the Eye Glass part of the building it gets bad. They don't do what they say they will. You had better call and confirm that they have all of your order like they said before you drive there. When you drive almost 50 miles and they don't yet have the order they simply say sorry. Then they show you where you signed a document. In small writing it says that you give up all of your rights as a retail customer. No Refunds, No Exchanges, No Luck. If a person was smart they would never sign a paper like I did before they saw the final glasses in there hand and are happy with them. They told me more than once that they would not contact me until my complete order was in. I received a text and I called to ask their hours. I drove all the way in for nothing. I would have to drive all the way a second time. I was not happy but they said "You signed the paper" which gave me no recourse. I wish the doctors would hire some eyeglass sales people that care about customer satisfaction. The doctors are really great though. read more

Great staff, clean, high-tech facilities, timely service! It was a great eye experience!

My first visit with them was great. Adam York O.D. Told me things about my eyes no other Optometrist had told me. Showed me the pics they took and explained to me things I didn't know before!! They were all nice to deal with and I will be returning for my next visit. Thanks everyone!!! read more

The office was very clean. The knowledge of the staff and dr was awesome. The doctor showed me the difference in my prescription that I had verses what I prefer!!!! I will definitely be back!!! read more

I was very impressed with every aspect of our experience at Sango Eye Care. My third grader recently failed a basic vision test at school and they felt that he more than likely needed glasses. When I made the original appointment, the lady on the phone at Sango Eye Care was very conscientious about getting my insurance information correct. We were able to get a night time appointment, which was not something I expected to be able to do. The facility is beautiful, brand new, and cutting edge. We were greeted warmly and saw the doctor quickly. Dr. York was great with my son, who was nervous about his first visit to the eye doctor. The hand-off from front desk to nurse to doctor to glasses consultant (not sure what you would call that role) was seamless. They have many different types of glasses in all different price ranges. Their kids selection was solid. The lady that helped us order his glasses was awesome with my son and managing the details of insurance, cost, etc. I never felt like I was being "sold to" because she really acted more like a consultant than a sales person. My son's glasses were significantly less expensive that I had guessed they would be. Some of course is related to insurance, but the people at Sango Eye Care made me feel confident that I was getting the best of everything. I would highly recommend- they provide a great customer experience. Everyone we interacted with was very kind, positive, and accommodating. read more

A bit pricey, but Dr. Lynn is a great optometrist. I've been receiving his services for the last 7 years now. They provide what they call Optomap which takes a 3D photo of your eyes. No more dilation, that's what that means. Plus, early detection of numerous diseases that affect the eyes. He is very friendly, pleasant doctor. He doesn't rush through his exam to get you on out his rooms. He actually takes his time to answer any question or concerns you may have. Also, they give decent discounts for all cash paying clients. If you're looking for a home for eye care, I would highly reccommend Dr. Lynn here. read more

The entire first visit was great. All of my questions were answered. Staff were friendly and helpful. Rickey (my technician-I believe that was her name) was kind, answered questions and asked relevant questions about my eyes and previous eye care. Dr. Jackson is very knowledgeable, friendly and made the visit feel like I've been going there for years. Thank you! read more

Highly recommend! I do not have experience with the doctors but I brought in a prescription for my daughter to get glasses for the first time. The ladies up front were phenomenal and so sweet! I felt very well taken care of. The office itself is very stylish and spacious. They have a great selection of frames for everyone, even kids! They offered to have a text automatically sent to me when my daughter's glasses were ready which was awesome! I'm planning on coming back myself when I need new glasses. read more

Dr Lynn is very thorough and caring. Doesn't rush through the appointment.

As I walked into the center for the first time, I was greeted by a pleasant staff member. The waiting area was clean and comfortable. The wait was not long and the center offered a procedure that was more comfortable than dilating the eyes. Dr. York was friendly and answered my questions. The frames were a little pricey but I had an overall good experience. read more

First off-they accept Tricare. Next they accept a couple of the vision plans under the Federal Employees Dental and Vision Insurance Program (FEDVIP). Next-easy to get an appointment. Great Sango location. Easy to find, easy parking. Welcomed upon entering the building. Polite, friendly and courteous front desk staff. Clean waiting room with coffee and water. Called back for the vision screening (my definition of the interaction with the Optometry Technician.) Then escorted to the actual exam room. The Optometrist came in soon afterwards. Introduced himself and proceeded with a thorough eye exam. Took time to explain what he was doing and answer my questions. Explained each of the options I asked about: Lasix, cataracts, and the need for glasses. Provided me a prescription for glasses. Sure - I could've taken it anywhere (maybe even saved a few dollars?) I opted for the prompt and easy process to select my frames and lenses from Sango Eye Care. Explained my options and pros & cons of each. Great selection of budget frames as well as upscale name brands. I was impressed by prescription Oakleys (I'm a runner), prescription Maui Jims as well as Maui Jim readers (bifocals). They also answered my questions about which FEDVIP plans they accept. I will be getting my continuing eyecare/annual exams and glasses here! You won't be disappointed. read more

Want to give 4 and three quarter stars. Clean rooms, very cozy waiting area, knowledgable staff and technicians. I feel like my insurance options were memorized by the front desk ladies. The whole trip was amazing. My only issue was, I was originally told it would be a five day wait, sometimes sooner. I called after four days just to see, since i was excited. Was then told seven to 10 business days minimum. Not terribly upset or anything, was just REALLY excited to already be in my new slick frames! read more

Dr. Lynn is tops in my book. He always goes out of his way to make sure that his patients receive the best of care. He is professional, knowledgeable, and very skilled in his profession. I would highly recommend him. read more

My daughter and I got to see Dr. York for our initial/new patient exams. Walking in, you can tell (and smell) right away that the clinic is brand new. We were greeted by friendly, smiling staff that got all of our paperwork taken care of with relative ease. The exam was pretty straight forward. No problems. Very thorough. We did spring for the Optomap, which was an additional $35 but well worth the price when attempting to get a great overall picture of the health of your eyes. Dr. York was extremely knowledgeable and approachable, as was his staff. As we are new to the Clarksville area and very choosy about our physicians, it took us a couple of months to actually settle on an optometrist and make the appointment. Very glad we did. I can see our family having a long-term relationship with Sango Eye Care. Highly recommended. read more

I highly recommend Sango Eye Care! Dr. Lynn is very thorough and the staff is excellent. I was seen promptly and was very pleased with my visit. Having been to other eye doctors in the past, I can honestly say this is the best eye care facility in town! read more