This is the second time I've needed a tow service and these guys don't disappoint. They are prompt,…read morefair and very helpful. Edit update: Our driver was so extra helpful. He dropped the car off exactly where I needed and then he even suggested I check with my insurance for any kind of roadside assistance. I didn't even think of that and thanks to him, we will be getting reimbursed!

Completely unprofessional, argumentative, and dismissive of my concerns. Will never utilize this…read moreservice again. Called and requested towing for my dead EV. While on the phone i specifically asked for rollers for the back wheels, as the car was unable to be put in neutral and the parking brake could not be release. I was informed this would incur extra equipment fees, and i agreed to this. When the truck arrived, the driver refused to use the tow hook and insisted on strapping to my rear control arms, then instead of rollers, pulled out plastic slides. When i explained why i requested rollers i was met with "i know how to do my job" and "do you want me to leave" threatening to strand me with my car. While loading my vehicle, one side slid off due to the inappropriate winch angle. When i called dispatch to speak to the manager, i was informed I "never asked for rollers" and was then told about the slides and told they would have never sent the truck if i wanted rollers. I never would have agreed to the tow if they would have informed me of the slides. This seems like a blatant attempt to gaslight me, after they already had money they only then told me about the slides. Even after multiple requests to ensure the wheels would not roll, the driver jerked and bounced my car by the rear wheels when attempting to unload my car. They know best, and the customers concerns aren't valid.

Gary took my call on a Saturday and was able to fit me in right away! Excellent work and friendly…read more Highly recommend.

Gary is great! Not even an hour from first calling him, the windshield was fixed without even…read morehaving to leave the garage. Very professional repair. Highly recommend!

I used this location for a car repair after a wreck. They were friendly, easy to work with and…read moreexplained everything well. When I got my car back, it was way better than expected. It was detailed! I have not seen my car this clean in a very, very long time.

You will not find a BETTER or more KNOWLEDGEABLE collision center around! Every person you have the…read morepleasure to interact with are so friendly and personable. They go above and beyond whats required and they have the most HONEST people in the biz! They truly treat you and your vehicle with utmost respect and care! They take the time to answer any and all questions without making you feel rushed and even give honest suggestions if you're not sure about something. They follow up with you periodically to keep you informed of the process your vehicle is in also so you dont feel forgotten. A true 100/10 experience!!! (Bentonville west location)