Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

I had an amazing experience I would like to tell you all about ,two of my three mobility scooters…read moreneeded batteries so I called U2 mobility and in a couple of days,Jay one of the technicians came out and in half an hour had both scooter batteries changed and I was up and running again. What a relief that was, the owner John Gunner box is also amazing, he has crippled from a former accident when he was young but; gets around better than most healthy people. I highly recommend this business. they are clean high-tech, and most of all caring for those who need their help and; honest to a fault. I am your most obedient servant in Christ Jesus. Daniel Bryan Jones, Corona

I cannot emphasize enough how grateful I am to have found U2, and especially Mike!! I was very…read moreanxious about getting my first wheelchair, especially after being denied by my insurance, but Mike helped me throughout the entire process and really tried to fit me with the best build for my needs and budget. If you go to U2 you aren't just a customer to them, but family. They will be with you every step of the way and are always willing to help you with questions or adjustments on your equipment. Thank you so much again to U2 and Mike for helping me with everything. My chair has changed my life and opened a new chapter for me!

Fantastic customer service and prices! Woman I met at counter could not have been nicer on both my…read morevisits.

These guys have been amazing! Great service with a human touch. Before my brother passed and he…read morewas transitioning to hospice, we needed some supplies and they did everything they could to accommodate our needs. In our time of greatest need, they showed us so much kindness and steered us to the right equipment. Even more recently, when my mom needed a ramp for her new place, they came through with a great deal and set her up perfectly! I can't thank them enough! If you want to work with people that treat you with kindness and who take their work seriously, I wholeheartedly recommend you try their services.

We purchased a large lift chair for my husband preparing for upcoming surgery. After about four…read moreyears, the chair suddenly wouldn't move up/down very quickly. And the legs stopped staying up. We gave a call on Friday, and John was here Monday afternoon. Turned out to be an easy fix with the remote control. John was very friendly and helpful. We have referred family members and friends to them. Everyone who purchased from them is very pleased. Word of advice: Stay away from Lazyboy lift chairs.

Great selection for my needs. Friendly and knowledgeable staff. Very reasonable prices. I strongly…read morerecommend.

Outstanding customer service and support. Charles M delivered my wheelchair and took the time to…read moredemonstrate how to use, breakdown, assemble the chair. Answered all my questions and concerns with his experience and knowledge of my wheelchair. He showed compassion, patience, and gave me great tips on safety and troubleshooting. I highly recommend Reliable Medical for all your medical equipment, supplies, parts and service. Thank You Charles

10 Stars! I am so impressed with Amy & family, upholding the most ethical & honest practice while…read moreserving their community. Thank you Aimee for preserving my daughter's dignity with the ability to join her church youth event, in spite of her health condition. With sincere gratitude, Janice L.

My mother found this place to bring her mobility scooter for repair. Mario the repair person was…read morevery helpful and went through all the parts of the scooter and how to take it apart. She ended up finding a new one that she really loved and was ready for a brand new one since she bought her used. She was very happy with the service Mario and Amy offer.

It's worth the drive from Arrowhead! Friendly, helpful…read morepharmacist and techs. No line. They answer the phone quickly and fill prescriptions fast also. I highly recommend them!

the employee Paula was very unprofessional and wanted to take her having a bad day out on us. we…read morewill never go back, period. rude and unprofessional. beware

This business would get a zero star if it was available. First off they do not honor their…read morewarranty's I had paid for a warranty for a set of wheelchair batteries and was lied to by a staff member named Thomas I had the batteries tested and there dead hold no power and die very quickly left me stranded several times and I'm paralyzed from the waist down. Thomas didn't care every time I would call the business up and right away he or other staff members would say they don't warranty batteries or it's my wheelchair that is defective anything to say so they won't honor my warranty or give me a cash refund. It's not right I'm a paralytic man and they took advantage of me and I will notify the better business bureau because this company takes advantage of paralyzed customers and don't honor there warranty's stay away from this business there not who they claim to be and they probably paid people for fake good reviews. Attached is a copy of my warranty that was never honored at Golden Valley Medical and Oxygen services.

Well informed staff very eager to help. Well stocked inventory. They had exactly what I needed at a…read morevery reasonable price.