What happened to the Victoria's Secret experience?…read more Years ago, it felt special. Associates greeted you with a smile, measured you with care, and walked you through the fitting process like a trusted friend. It was personal, empowering and almost like a rite of passage. I walked into an empty store and was completely ignored. No "hello," no offer to help, no fitting support. Just silence. When I asked for a fitting room, it was unlocked without a word. Checkout felt robotic. It used to feel meaningful. Now it feels hollow. Victoria's Secret, we miss the heart you used to have. Please bring the magic back.

As a trans person who is still not very passable, I like to make sure I'm working with people who…read moreare comfortable with me, and are willing to actually consult, not just throw product at me. If you're a Victoria's Secret model, or even just a 'normally' shaped woman, you could pick stuff off of the shelf. But for me, I need someone to see what will and won't work, to take a look at it when I have it on and tell me how it looks, etc, Unfortunately, department stores don't have that kind of service. I search for other lingerie shops, and most of them are porn shops with adult toys. So I figured I would give Victoria's Secret a try, even though I've been disappointed in the past. I called the one at the shops at Southtown, in Sandy Utah. I spoke to a nice woman named Callie, who said anyone in the store would be totally comfortable with an LGBTQ person, but she would be glad to help me. She would be in until four. This was about 10:30 in the morning. So I went to the store around two. As usual, none of the clerks, give me a second glance, in fact they ignore me. When I asked for Callie at the register, I found out that she supposedly called in sick today. Really! Then how had she answered the phone this morning? But the girl at the register said the same thing, that any of the girls would be happy to help me. She said she would be glad to, but she was assigned the restaurant the time. So she called the store manager. The store manager, who had looked right past me when I walked in. Who is a short, obis, not very attractive person, physically, or personality wise. Nonetheless, I thought I'd give her a chance. She showed me one item, shoved me in a fitting room, and close the door on me, and disappeared. The item wasn't even close to what I needed, so I left it in the fitting room and took off. She was nowhere to be found. I will never frequent Victoria's Secret again, and I recommend you make the same commitment. I will pay premium prices for good quality service, and good products. Neither is available here.

Came in looking a new ski setup this winter on a limited budget. I also don't know much about skis…read moreor boots either. But the associate, Rachael, was so helpful! She sized my boot perfectly and patiently answered all of my questions about skis. She offered valuable insight and clearly knows her stuff! I found the perfect boots within my budget and skis for a reasonable price. She also helped me get my skis mounted! Literally made this experience so easy and helpful. Someone give this gal a raise because this was one of the best customer service experiences I've ever had!

Always we stop at REI at the beginning of our backpacking trip because we need fuel and freeze…read moredried foods. I also got sun hoodies. Good selection of stuff here. Staff was helpful and friendly.

We had to be at IHC hospital and needed some socks. This was the closest place that had what we…read moreneeded. I was so amazed when we went in! The staff was so nice and offered so much help! The selection of all items was incredible! We will definitely go back!

Sun & Ski Sports is a great shop in Murray with a wide selection of outdoor equipment and clothing…read more The staff is friendly and eager to help. Their pricing is pretty standard but they do offer regular sales. It's nice to have an alternative to REI and DICK'S that offers brands and a different selection. They also have a bike and ski shop for repairs and tuning.

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

Hooray for the local guy!…read more Kirkham's has always been one of my favorite outdoors stops, and there are some pretty compelling reasons why. First of all, they employ people who are passionate about the outdoors and who, generally speaking, know what they are talking about. There's no push for corporate outdoorsness--I've often felt like I was chatting with a buddy when talking things over with their staff. Second, I like the location. Just off of State Street near the 33rd South exit of I-15. Nice. Third, they carry some quality stuff. The lightweight, high-quality, not El Cheapo stuff is their specialty, and they do it well. Lots of it is set up or out for display so you can get a good look at what you're after. The biggest reason I'm a fan is those Springbar tents. If you're not familiar, a Springbar tent is the greatest family/Scout troop/group tent known to man. They're immortal. They're super easy to set up. They weigh about a half a ton, but they're a tent you buy and pass down to your kids. For real. A few other bonus features: they have a decent selection of climbing gear, they have a tent repair area, they have random tent material (seam sealer, no-see-um mesh, tent stakes, etc.) and a nice book and map selection. Also, I dig the dog hiking gear and the clothing sections.

It's the support of the local community, and the wonderful repair department that keeps this at…read morefour stars. Online sales has to have killed them. It's also possible we no longer have the same numbers of people who actually backpack, and do backcountry activities, and want quality gear. I don't know. I've been coming here for 30+ years. I've spent many thousands of dollars. I don't go much anymore, so the dramatic decline in stock threw me off. For me, it's because I bought the kind of gear in my 20's and 30's that will last forever, and I'm in my 60's now. I have a reason not to do so much backpacking. In the day, the aisles were narrow and the place was filled to overflowing with everything. They had the regular brands, but they had nearly every one of the esoteric, specialty brands too. Today, outside of North Face, nothing in quality sleeping bags. It looks like a place heading out of business. I was there to look for shirts. In the day, they had as much nice outdoor styled clothing as you find total clothing in the big box store. There just wasn't much to choose from today. Walking around you could see the empty walls that held shoes, boots, and similar. I'm so sad. I assume there will always be a market for the car camping gear that Springbar tent owners are going to need. The Springbar tents are great. I don't own one, although I bought both my backpacking and car camping tents there.

Lots of selections for a very small store. I wish the store…read morecan double its size! Service was super formally and professional. The changing room staff was very patient and friendly. Value was good: lots of new items. Sale items only a rack. Will come again. The mall itself is nice to walk around. Parking can be difficult on a weekend.

Have shopped here a handful of times and the service is hit or miss. The first few times I came I…read moregot almost no help and almost didn't return but I've gotten better service from other Lululemons so I thought I'd give them a few more chances. Over the past month the service has definitely improved. The most recent time I was here I actually got help from two friendly team members, one of them the greeter who actually greeted me. Been looking for a pair of yoga shorts with pockets that don't feel like there's a drawstring cinching your waist because let's be honest you're more likely to work out longer when you're comfortable not when you feel cute. Found a buttery soft pair of shorts that I purchased that have a super comfortable waistband. Just wish they had two side pockets for phone, tiny wallet, keys like the bike shorts I got from another popular brand. Apparently there are pockets in some of the longer hemmed styles but i run warm and prefer shorter shorts to help stay cool

Nice sporting goods store, you will find whatever you are looking for, except for hunting stuff…read more That is the down fall here no weapons are sold here. Other than that this place is amazing!

Oh, what can I say... I went into Dick's to purchase a set of golf clubs for my 8 year old. After…read morebeing in the store for about 30 minutes and no one offering any help, I decided we would get several little things we needed and head over to the PGA Superstore. When we go to the checkout line I told my girls they could each pick out a ball from the small bin of balls. I then bent down to look at something on a shelf. I heard an associate very rudely tell my girls that the balls needed to go back in the bin. Not knowing what to say they started to apologize and the associate repeated "balls in bin!" My girls did as requested and walked over to me. I found it extremely rude and unprofessional that the only interaction we had with any one of service was someone scolding my daughters for holding balls that I said I would buy them ‍. The store was nearly empty and I can understand why. Unfortunately, I cannot recommend doing any business with this store, unless you want to have your kids leave crying. .

I've been a loyal customer here or over ten years. Over twenty suits ordered along with many belts…read moreand dress shirts. The level of service has dropped off considerably and customer service and business practices at this location are now shady at best. Manager engages in bait and switch practices and sales associates are either new, incompetent or shady as well. I went in last week to purchase a belt and specifically inquired about black Friday deals on custom suits. The sales rep told me they would be 30% off for black Friday and that sale would start on Wednesday the night before thanksgiving. I go into the store on black Friday. I confirmed with the sales associate that the suits were 30% off and proceeded to take measurements and get fitted for four suits. When I go to check out the discount is not present. Sales associate checked with manager and he said there was no sale on the custom suits. I told him I had specifically confirmed the sale on custom suits with two different sales associates on two separate days. Dude could care less and told me to go pound sand in his polite manager way. Steer clear of this location. There are plenty of other options around the valley or online with trained associates and managers who don't routinely engage with bait and switch practices.

Looking for friendly service... not at this location. Unfortunately, I don not recommend stoping by…read morewhen Ivan is on his cell. The customer at the store was way too much of a distraction from that important call. If your looking for guidance to finding a type, style or fit, come prepared to not get any guidance.