We have used Executive pool and spa for our weekly maintenance and they are always on time { we…read morehave dogs so have to ensure they are put up. Large aggressive German Sheppards }. Pool always looks clean and clear.

Executive Pools has amazing customer service and interaction. They do an amazing job in a timely…read moremanner. Their service and work is very professional and well done. I highly recommend them for any job. You won't be disappointed.

I bought my hot tub five years ago anytime I have a question they're there to help they guide you…read moreon how to fix what you think is a problem instead of charging you to come out and tell you. Vert honest

Took the plunge on a hot tub after 8 years of hym hawing over it…read more 2 of my family members recommended going through Shasta Spa's on Bechelli I had set a budget in my mind. Originally I called around different places, and almost got completely scared out of the process. On a casual phone call ( elsewhere) I was quoted $20K ,and at the end of the call $18k for another ( lower budget model ) I assumed prices had skyrocketed and perhaps we shouldn't be purchasing anything after all.- Went to SS & B and had a very good experience browsing the large showroom. The Tubs there were starting at below about 6k, and probably averaged to 12k -15k or more? I had MANY choices in my range, and almost too many to choose from. We fell in LOVE with a 'filled' floor model that came with a bunch of add ons and a 5 yr warranty. Free delivery, chemicals , at home demo , and a bunch more. Went back another 2 times to ask millions of questions and finally pulled the trigger. I could not believe it arrived one week later. It all went faster then we expected and we actually had to wait for the electrician appt to happen after delivery. After the electrician filled the tub and left, they came BACK out to show us all the ropes and get us going. All in all, I had changed my mind on the placement ( while it was still empty) ,called several times, stopped by several more, and have been So happy with everyone I've encountered. We have been so in love with the hot tub, and used them for our first drain and fill service after 3 months. The tech was on time and addressed all my new crazy questions and showed me some things I still hadn't learned about. He also was fast and great at what he does, and really likes his job. Upbeat and all nice people ! This is the way to purchase imo. The customer service has been unbeatable and invaluable, everyone there is a pro, and happy to help. Make sure you at LEAST check them out before going anywhere else.

Highly rated spas with excellent service, staff, and support. We are very happy with our new sparead more

I love my Hot Springs /Watkins spa.I purchased a Grandee 20 years ago and moved it from Sacramento…read moreto the Redding area.Recently;y the service from the Redding Hot Springs dealer has been horrible.I have made requests for service and they make an appointment and they don't call or show up......not even a phone call? I have taken time off work to be home for appointments and they have given me bogus excuses every time.

When Andy makes an appointment he is on time, or will call if delayed. He services my pool anytime…read moreI call, does a fantastic job. The cost is more than fair. He always double checks everything when he is here for a service call. We need more folks like Andy that is certainly customer service forward. Thank you again Andy for a great job.

Pete was really awesome. Very personable, helpful and knowledgeable and patient with my little boy…read morewho was playing with the cool Cabo deck chairs! Gave me some great tips on balancing the water and only sold me what I NEEDED and not stuff I didn't just to make a quick buck. Prices are better than other spots on town (of which there aren't many!). Definitely recommend this mom and pop pool shop over the big rip off stores (you know who I'm talking about!) Also to those reading this if you've also had a good experience leave them a good review here on yelp! No I don't get paid to say that. But the reviews really help small business like this and IMO the reviews don't reflect the service I got from Pete and Viking Pools.

These guys are super helpful and if you're like me and was having an issue with the water quality…read morein their hot tub, come here and affordable hot tubs will get you sorted out. I had quite a bit of family over the summer and I could not get my hot tub dialed back in, but Robert got me what I needed and now my water is crystal clear again.

They did not have what I was looking for(for my hot tub )but the gentleman was kind enough to go on…read morethe computer to research.

I went into a store where I usually pay cash sometimes with my debit card but normally just cash…read more Was told by the clerk that he didn't accept anything but blue $100 bills unhappy with this policy because I don't control what $100 bills the bank gives me. If I want to give them to a store they don't want to accept them. I don't understand this policy.

Had a great experience there today! Leslie's had previously…read moregiven me a water sample container the last time I stopped in. Brought it in for testing today. They input all my specs, tested the water, and gave me a very detailed report. It explained exactly what it said and what would remedy any issue. It was precise to my gallons, and the products I needed to use, I asked a lot of questions, as I'm trying to master my water care ( and am still learning the ropes ) Excellent service from someone who was knowledgeable and enjoyed doing his job. I will be back for one of those cute thermometers and some product later when I need something. Thanks for taking the time with me today !!

REU turned off my electricity to put on a digital meter. Pool equipment is digital and lost time…read morethrowing the timer out of wack. Guiton sent a person over to fix the issue very quickly. Thank you Guiton staff.

I bought a house a few months ago then I had Guiton people come out and checked out my pool so I…read morecould buy a new pump since one there was really outdated.

Great service. They have maintained my pool since I became disabled. Rodney does fantastic work and…read morekeeps the pool sparkling. They have replaced various 40 year old pieces of equipment and always done neat, workmanlike service. I highly recommend.

Staff is very attentive and helpful, take my water samples in and adjust them accordingly. Well…read morestocked with equipment and chemicals.

Love this store and the large selection they keep! Lots of fun look for treasures and things you…read moreneed!

I ordered a queen size bed supposed to be put together they delivered it and put together I needed…read morea bed so I took it put it together. It was defective. I called that night. I called two times. After that nobody came to fix it. Nobody came to look at it they will not refund my money. They will not come get it or give me my money back, they said I had to refuse delivery in order to receive my refund! That just doesn't make sense!! How would I know it's defective if I don't try to put it together!!!