Outstanding massage! I have lumber spondylitis which I told him I had upfront. He knew exactly where the achy spots were & found some I didn't know I had. I walked out after my massage & felt I was walking on clouds. So relaxing. I intend to get a member and go at least once per month! read more

I will admit that this place did the job and met most of our expectations for our massaging needs. What I didnt like was how the place seemed like it was still in the works. They had a repair man work on something. And when my husband and I went to our room for our couple's massage, it was pretty damn cold. Either the A/C needed to be fixed too or they just wanted to blast that on a hot day like it was. Whatever the case, it was already uncomfortable. The girl i had, Letty, she was able to work out about 99% of my knots in my shoulders and neck. I was pretty messed up after the week so i knew she had a lot to work out which she did a great job at. My problem though was how they interpret the whole body massage part. I know i stressed out that my main focus was the neck/shoulders area, apparently that meant about 30 mins of the 60 mins only on that area. And the rest of the body was barely tapped. Especially my feet. She probably went over that area 2 times only and that was it. Nothing in between the toes or much pressure even. It was odd. That goes the same for other parts too like my head and hands. I was pretty let down. And my husband said the girl (Castillo was the last name) did basically the same routine as mine, 30 mins or more just in the neck shoulders back, and barely touched his feet and head. He said he didnt even specify any main focus areas. He still thought she did good tho for his tensed muscles at least but just as disappointed as i was for the feet and what not. Well, we only did it since there was a good groupon i scored on so it was worth it enough. But i think i prefer how super relaxed thru and thru i was at Bienstar. read more

Rejuvenate Therapeutic Massage - Really tough to find at first. No big signs anywhere - Massage Therapy Near Me - El Paso, Texas

I've been going to Rejuvenate for almost a year now and they are amazing. The staff is extremely friendly and the massage therapists are great! I have chronic pain and muscle spasms but honestly getting one or more massages every month has made my life so much better. Yes I have been to other places in El Paso but Rejuvenate is my all time favorite and worth the membership. The only problem I've ever had is that they do usually get fully booked one to two weeks in advance but I've always been able to get an appointment within two weeks. read more

I hate writing bad reviews to small businesses because I'm a big supporter of them, but unfortunately I have to for them. I signed up for the monthly membership with them and since COVID hit and they shut down I have tried numerous times to cancel my service and they have not been responsive to emails nor have they stopped the charges. This has been ongoing since March and here we are in July. Their customer service needs major improvement if they expect to have business as they are not taking care of their customers needs. This is a horrible experience as I'm trying to stop these charges and I get no response. I have reported it to my bank. read more

Edit: canceled my account with them weeks ago and I'm still being charged for a service we are not using. DO NOT GO HERE. Not quality service at all. Reporting the fraud to my bank! Check your credit cards, make sure you are not being lied to and over charged. 5 stars for the massages. But the place feels like it's about money. I'm harassed non stop about appointments. Calls, texts but if I try to contact them no one ever answers the phone. I get texts from 3 different numbers too. Not very relaxing at all. If they worked on this I think we would have stayed. Luckly we canceled the membership. The staff we talked to in person was very nice. The membership is worth is if you use the sauna set up too. read more

I received a Swedish Massage with hot stones from Erika A. She was very informative. Erica worked out so much stress and tension in places I did not know could be a problem. I highly recommend going to Erika (the office is kinda hidden in the plaza if you do not know the area) I used the app to schedule my appointment. It was super easy and showed me what appointments were available, online website does the same. As I was sitting in the waiting room the receptionist were trying to go through all the voicemails left for the business, over 50, most of which were to schedule an appointment. I do not recommend calling any massage parlor to schedule because they are providing a "hands on" service and being the center is open on Saturdays I would suggest to schedule on a weekday because most of society has Saturday off from work so it safe to assume that Saturdays are going to be busy. Safe bet is the app or online. Their customer service was very humble. The receptionist was welcoming and very informative on the packages. I urge anyone and everyone to schedule. read more

I just had the best massage experience in EL PASO, TX!! Coming from Las Vegas we have a plethora of places to choose from! Having been to my fair share of different massage places this was by far the most unexpected and enjoyable experiences. Finding a groupon, making an appt with the receptionist, to being greeted and prepped in the room. Irasen (massage therapist-recommend her) has amazing flow, perfect pressure and even at my request did deep tissue in some needed areas. I couldn't have asked for a better experience and I wish I could bring them back to me in Vegas! read more

Rejuvenate Therapeutic Massage - Don't be fooled by the entrance, I was told there's no sign to deter the wrong kind of customers, you should definitely go in! - Massage Therapy Near Me - El Paso, Texas

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Erika is awesome! Was out in the field for a month and was really sore from everything we did out there. She encountered so many knots that we both just started laughing about it. But she was very professional and gave me some tips to help eleviate those high stress areas. Definitely feel better the next day and can't wait for my next session. Now the building I think I liked the old one better because this one is directly in line with the runway and it's not as noise protected. And you can hear people out in the lobby a little bit more too. But it didn't take away from the relaxation at all. read more

Very disappointed with their customer service. They never bother to return your calls, they get your appointment wrong and say they offer deep tissue massage and it's just like they are rubbing lotion on your body. Cancelled my membership and now no one will bother with me even though I still have appointments left. Go somewhere else read more

Rejuvenate Therapeutic Massage - Don't bother with this business - Massage Therapy Near Me - El Paso, Texas

Victor Terrazas, his staff and my massage therapist Margie at Rejuvenate Therapeutic Massage have been true partners in my wellness. After a long illness, the massage therapy, dry sauna and expert care helped me reclaim my health. I highly recommend the affordable monthly membership for anyone's self-care routine. Victor is very knowledgeable and clients should take advantage by becoming students in the many classes he offers. There is so much to be gained by coming here. Nicole read more

Difficult to get a hold of. The desk clerk was on the phone when I found me way there and she was still on it an hour later. Hence, this explains the time it took for the call back. Also, the address is incorrect as they are at 1140 and not 1420 which now belongs to a university. The building shown in the pictures below are of the old facility. The new one is next a bridal shop down on Geronimo. Massage excellent which is the most important piece. read more

Don't bother many other places that offer better service and communication!!! Cancelled my appointment, receptionist was rude. They don't answer phone or call back when you leave a message. When you do finally get an answer the receptionist is rude and unwelcoming she presents her self as if it is a favor she's even talking to you. She argued with me regarding groupon and its FINE print. Stating that because I was a first time customer last time I was not allowed to use a voucher from groupon. FINE PRINT (Promotional value expires 120 days after purchase. Amount paid never expires. May be repurchased every 12 months. Subject to a rescheduling fee. Limit 1 per person, may buy 1 additional as gift(s). Limit 1 per visit. Valid only for option purchased. Not valid with other offers or promotions. Merchant's standard cancellation policy applies (any fees not to exceed voucher price). Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.) Sadly due to her lack of service and proper communication the therapist and business lost a repeat customer. read more

I'd like to be giving this place a good review. In fact, I'd like to have ever been here to give a full review of the masseuses. However, the service was such a nightmare, we never made it in. We bought a Groupon for a 90 minute couples' massage, and we were never able to book a time. We had the Groupon since February, and called multiple times every week, for basically two months straight. The first five or six times we called, it went to a full voicemail box. The next couple times, we were able to leave a message, so, I left a message and made sure I didn't mention the Groupon. But, they knew, because a 90-minute couples' massage is the only type that can't be booked on their website - you HAVE to call. They eventually called back a week or two later. When they called, I was ready with a handful of times, but was informed that they don't accept Groupons on weekends. That was useless because their hours are so random to begin with, that by eliminating Friday and Saturday time slots, they now only gave us 3 days to choose from . . . one of those days being a Wednesday when they close at 2pm!!! So, I made the mistake of saying I'd call back (since I now had to verify a good weekday time with my boyfriend). Shockingly, we went through the same phone call game. We eventually got a call back and the only time they had available was several weeks out and we were fed up. Groupon gave us a credit and no cash went towards Rejuvenate. Good. read more

I purchased a groupon for a couples massage but was never able to make an appointment. I downloaded their app as their website suggested but since this was a couples massage I had questions about the need to book two slots online. I called the number repeatedly (no one ever answers) and left multiple messages with no return call. There was never a spot to book two massages at the same time and I didn't want to chance booking one slot and being let down. I eventually called groupon and they refunded my money. What a hassle. read more

I have had a lot of massages, and this to me was not a very great experience. When I finally arrived, after spending quite some time trying to locate the place. I was greeted with a smile and seemed very welcoming. I had James, he was very courteous, I did inquire what the difference was in the massages, did not get a really great answer. The massage was not to my expectations, as I expected a lot more. I was not all all relaxed, the pressure could have been a little heavier, but I gave them a try, I do not think I will go back. read more

Been here a few times, always feel great leaving. Margie is a great masseuse and friendly. The membership is affordable and provides a monthly massage. Sometimes hard to get ahold of on the phone but other than that service has been awesome. read more

I do not recommend this place at all because.. The people who work at the counter are so stupid and rude. They made a mistake and redeemed my groupon voucher when i never used it and made it my fault saying that i used it and they have it on their record.. what the heck. They made me buy more voucher saying that i could use it and then later they said i cannot use them. I went there to talk to them about this issue. They didnt even let me talk but talking over me with some b*t*h attitude. I bought a voucher for two people but all they can do is letting me use for single session for one person. Haha. Be careful with this place the lady who work at the desk is so stupid. read more

It was my first time getting a massage and I didn't know what to expect. I had called various places to set up an appt and I was irritated that I would request (as an example) 2:00 pm but the lady would say "I can schedule you at 8 pm." THAT IS NOWHERE NEAR THE TIME I ASKED! So, I called this place as I was about to give up. They had availability and were very friendly. It's not a place you see as you drive, it's definitely hidden. Anyway, I enjoyed my experience so much so that I fell asleep as I was getting my massage. I think it was a good place to go to start off :) read more

Really great massage!! Very friendly staff..saw them on Groupon but decided to make my own appointment on there app which is the same price. My therapist was very professional and informative..place was clean and comfortable! I hope to go back soon! read more

I had one massage by James and it was amazing. I just booked a last minute massage for my husband and at another place and they were horrible and all I could think about was James's massage. I am pre booking with him now read more

I was in town for a few days and I need to relax so I decided to get a massage. This was my first time getting a real massage so I was quite nervous. The person I spoke with on the phone was extremely courteous and explained the options they had available. Your first hour of massage is only $29!! My massage therapist was James. I was even more nervous now. James was nice and put me at ease immediately. He asked if I wanted a deep tissue or Swedish massage. I didn't know the difference but he explained what they were and would work with me on finding what I needed. Under his hands, I could feel the stress knots just fall away. He would explain each area and what was needed as he make me into a ball of jelly. It was AHHHmazing!! The two problems I had with this experience are: 1) I only scheduled one hour. I should have added an extra half hour. 2) I live in Austin. This would be another reason to move back. I will definitely be returning every time I come back to El Paso. I have been singing praises about Rejuevenate and James all weekend and recommended them to my family and friends!! read more

Very relaxed, not expensive and they did not spend thousands of dollars trying to impress people with their facility. Professionalism and quality first, please! read more

Wonderful people and an excellent massage! I have been going to a chiropractor/massage therapist for years in the Austin area and have been unable to find the same caliber of massage therapists in the El Paso area... until now. James was my massage therapist who listened to what I said about my problem areas and the resulting deep tissue massage was the perfect pressure hitting all of the areas we discussed. He occasionally asked me to confirm the pressure, which was just right for me, but if it wasn't, I would have been comfortable asking for it to be adjusted. Everything you could ask for from a professional who is very good at his job! read more

I bought myself a 90 minute deep tissue massage for my birthday. I scheduled my appointment a month in advance and called 3 times the day of to confirm. There was no answer each time, but I received a call at 3:45 saying that "something came up" with my massage therapist and she needed to change my appointment from 6:30 to 4:30. I explained that I was at work and 45 minutes was not enough notice to leave early. I was told that there were no more appointments until the end of May, 2 months later, and that 4:30 was my only option. I had to leave work, extremely stressed out, and hurry over to Rejuvenate, where they told me, "We just wanted to get you home earlier!" I explained that I had to leave work early for this and my goal was not to be home earlier. I was offered no apology or explanation, and the experience was not relaxing at all. The massage was fine, however the service was extremely unprofessional. read more

I never go inline to blast a company but now having bad service twice I feel it's necessary. The first time I scheduled my appointment online my husband and I were excited for our massage. When we went the front desk was unable to find our appt and was unable to accommodate us. They advise they can reschedule for a month later since they were practically booked. So I had to commit over a mth later in a date that I had no clue would work with our work schedule. When that date finally arrive no one confirmed or called so 24 hrs in advance I had to call and I had to reschedule due to work. Now a month later our date was pushed out again which was ok. No one has called to confirm nor send out any info confirming our massage. When calling to check up I was advise a different time than what was scheduled over the phone a mth ago. No sympathy or concern from the person on phone just I can reschedule u again. I'm exhausted from haggling with a company that doesn't have there stuff together. I forfeit my money just to not have to go through this again. Good luck to everyone else! read more

I tried out this place for the first time today and absolutely loved it. Ask for Amanda, she was really knowledgable and really made the whole experience comfortable and relaxing. If I wasnt moving Id keep going back. read more

They are very poor with communication about their policies. We had a membership in which you could reschedule for free. We cancelled because we are moving and I mentioned that I may have to reschedule my last appointment because of my work schedule while I was booking it and nothing was mentioned about a fee being charged. I cancelled my appointment and still nothing was mentioned yet they charged my credit card. I called to dispute it and they simply did not care. I would highly recommend staying away from a place that does business like this. read more

loved this place! I made an appointment for my mom for mothers day, and she was very happy with it. I scheduled her with Irasema and she was really friendly and gave her a great swedish massage and paraffin hand treatment. My mom was very pleased. would definitelly come back read more

I bought a Groupon to use when my mother came. I had been calling for a week to set up an appointment and no one ever answered. Due to their hours (which are TERRIBLE) I could not book an appointment because they were booked on only day we could do it while my mom was visiting. read more