had an opportunity to visit a massage place in Laguna Niguel called Balance Massage, and I can…read morehonestly say I have never experienced anything like this before. I had a terrible headache after taking care of business in the area, so I searched online for a massage place and decided to try them. The first thing that impressed me was how incredibly clean, beautiful, and professional the place was. The environment felt peaceful and welcoming. I asked for a deep tissue massage, and the therapist, Mei, gave me one of the best massages I have ever had. I have visited many massage places over the years, and this experience was truly exceptional. After the massage, I had an opportunity to talk with Mei and learn a little more about the business and the services they provide. They also offer facials and other treatments. What impressed me even more was their honesty with timing -- when you pay for one hour, you receive a full hour, not 50 minutes. I left feeling happy, relaxed, and grateful to have discovered this place. I will definitely return. Thank you, Mei, and thank you to Balance Massage for such a wonderful experience.

I booked a massage here through ClassPass as a birthday gift from my mom, who scheduled the…read moreappointment for me. While the massage itself was okay, the experience at checkout left me feeling extremely uncomfortable. As I was leaving, saying thank you and goodbye, the front desk staff stopped me in a way that felt confrontational and implied that I was doing something wrong by not leaving a tip. I was made to feel pressured and embarrassed, as if I were committing a crime. It was very uncomfortable. Because the appointment was booked and paid for in advance through ClassPass, I was not aware that gratuity was not included. Regardless, being pressured in that manner is not an appropriate or professional way to handle tipping. Tipping should be voluntary, not something a client feels forced into through intimidation. Unfortunately, this interaction overshadowed what was meant to be a thoughtful birthday gift and left a negative impression.

Holy guacamole. 150/10 stars... UNBELIEVABLE. Second time I…read moredid a last minute booking. Linda, thank you very much. There is not a better massage anywhere in Southern California Guaranteed. Price is exceptional. Quality is diamond tier. I literally felt like I was Royalty. I have gotten many massages. If you're looking for perfection and to feel the best you have in years, stop by here and get a massage from any of their therapists. Especially if you are sore, misaligned, very muscular, and work out a ton. WOW! I let her know any spots, whatever she did fixed the spot I told her about. This spot was not an easy spot to get out. I've tried to crack it for weeks. I had to ask about where they studied because this place is leaps above any other Thai massage I have ever had. Even the great ones I've gotten. Green Parrot Temple in Thailand.

Jane is the best! I have gone to her now for a few years. She is so knowledgeable about stretching…read moreyour body and finding your sore spots. She does not bother you with chatter and is always making me feel comfortable and her pressure is unreal. I am always in search of a great deep massage and Jane delivers.

Massage therapist, Susanna is truly gifted. She provided many Thai stretches that were beneficial…read moreand traditional. What she does is hard work. I very much appreciate her efforts, expertise and professionalism.

I have gotten back into working out recently and my muscles have felt sore and tight. I typically…read moreget deep tissue massages, but I wanted to try a Thai massage this time. I just walked out of my 90-minute session and I feel GREAT! My muscles are relaxed and flexible. My massage therapist was excellent. They even offer tea and fresh pineapple after the session. I am going to start getting massages here more often. Highly recommend!

Great experience with Eva and Tina. Place is clean and close to restaurants too. Great locationread more

I am a regular customer, and I have been there 4 years, I got amazing touch massage all over my…read morebody. The massaue I got is very filerty, every time at the beginning of the massage, I got slap my body, she asked me "do you miss me or miss my massage"? She made me so awkward, and embarrassing. I feel very guilty to go in every time I lied to my family. (I married and have kids, I feel very guilty afterwards). And she asked me $50+tip. The owner couple (either of them work in the front desk) very pushy, sometimes the Female owner massage me and take me to the room where she is resting, she has 3 names Stephane, Tiffiny and Michelle. She always tell me have new girl will work here and let me try the new girl. And this spa have clean issue, I got ring worm from massage. I won't recommend this massage parlor anymore. I confess here and tell the truth about this spa, so people know the truth what is happening in here.

I went in to Dynamic Touch for the first time for Shoulder pain. Kathy was very gentle and thorough…read morein massaging the areas that needed most attention. She has a knack for details and has the right approach. She reviewed the exercises physical therapist had recommended and modified them to suit my needs. Kathy is very caring

I had my first massage with Jason. He was great - he checked to make sure the pressure was good. I…read morewent in for a sore right calf but Jason found more knots that I wasn't even aware of. I had a 60 minute massage and I wished I had booked a 90 min massage. I already booked my next visit. There are reserved parking spots (2) for DTMT customers.

Very nice place! Friendly, and professional stuff. I highly recommend it and I will back again.read more

i got the combination massage and it was so relaxing. i liked the variety of methods and they…read moremassage every part of your body. communication was easy and the amount of pressure was just right! there's plenty of parking in the plaza too!

This is not your typical massage! Andrew is highly skilled and uses his knowledge and expertise to…read morehelp you heal. He has tools that go deep into the muscle, breaking up fascia and knots. I went for a frozen shoulder and after 2 treatments, I'm starting to see an improvement in my range of motion. I will definitely be going back.

Andrew's physical therapy sessions have helped me reduce my knee pain when running. His technique…read morehelped pinpoint where my pain was coming from and what the problem areas were.

Im a new business owner in the area, and as I was introducing my self to the local business's, I…read morecame across to Elements Massage! This is the best smelling place I have every been too, so I can see why the services would be so therapeutic. Anyways, I'm looking forward to speaking with the business owner Mike, and learning all about how beneficial this service is.

You can tell a lot about a business by how they respond to criticism. Look at all the 1 stars, they…read morebelittle, they condescend their own customers. Does that make you comfortable as a new customer seeing this? Do you think all these begrudged customers could be wrong? I personally have never seen this many combative responses from a business against negative comments of their customers. We used this business for a few years, they did everything in their power to convince us to stay on a subscription that they knew they could not fulfill. Convincing my disabled wife to keep trying new masseuses over and over even after the previous one cause her pain. When we finally left they ignored their mistakes and manipulative tactics, pointed to a contract and said so sorry. We walked, with thousands of dollars unused. They sure had a smile on their faces when we left. The 5 star reviews here are clearly pumped or people get discounts to post them because every time we were in that place we heard some customer complaining. No way this place deserves more than 3 stars.