I would like to share with you the best customer experience!…read more Tajuana at Absolute Cleaning & Restoration coordinated an amazing customer experience for me. She arranged everything exactly as we requested. She communicated quickly with any new information. She updated us immediately when the job was done and explained all the findings. Chance was our technician, he was timely, courteous and provided even more than he promised. Not only did he work diligently on our project, he is so professional, he came back to check on the job and make sure everything was perfectly done. I can't say enough about this great experience. You dont find people who are willing to work hard like this and treat the customer so very very well. Many thanks!

I contacted Chris about a mold problem in my home & was very pleased with the job He and his team…read moredid eliminating my problem great customer service prompt an courteous I give them a thumbs up Mike W

Good company - helped me out with my dryer. prompt & reliable. I recommend this local company.read more

Prompt service went to it right away offers a lot in the meantime, answered all my questions put up…read morewith me lol. I was very happy and relieved now. Maybe I can get some sleep.

Punctual, friendly and met our needs. Slade was on time, inspected our unit and repaired what was…read moreneeded. He changed our filter and will be back in 6 months.

Our ac went out last night. I called this morning, she said it might be this afternoon. They showed…read moreup at noon and got it fixed within ten minutes! Turned out to be a seemingly easy fix for the man. He was nice and checked on extra things while he was here. Thank y'all so much!

Excellent service , showed up when they said they would . Worked all day with no break to get my…read moreunit changed out before the weather got worse . Could not ask for better services . Very professional , cleaned up after themselves , absolutely recommend Air Serve of Greater Florence , Al for your HVAC needs .

I'm very happy with the professional service provided! He showed me exactly what was wrong and…read moreexactly how much Freon he replaced . Thank you Aire Serv

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

We recently bought a home and wanted to do some deep cleaning of the air vents before moving in. I…read moredid some research and found Duct Doctor based on reviews. I spoke to Glen who went over price which was very reasonable and was able to schedule a time within two days! Three gentlemen showed up promptly, appreciated that they wore footies in the house. They all worked quickly and efficiently, took about 2.5 hours total. They did a great job, I highly recommend this company! I will be using them again in the future. Thanks so much!

The team that arrived was on time - they texted when enroute - professional, and efficient. They…read moretook care not to drag any mud into the house. They explained exactly what they were going to do before they started. I recommend this company.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

Appointment scheduled. Waited all day. Followed up with company and was told that I wasn't…read morescheduled. They apparently have too much business1

Air Essentials is awesome! We've been in this house a long time, and they've done everything they…read morecould to keep our furnace & AC working for many years past what would be expected. Last week was all that the ol' system had left in it. Chad considered what we would need; came up with a great system; and explained the details to us. He found a system that had really good current offers and incentives from the manufacturer. When we were ready, he and the crew got after it! New AC and furnace system install was pretty much done in half a day. AND IT IS SO QUIET! Works great, too. Love it! As they hauled off the old system, we noticed it was installed in 1990! 35 years was a good run. Looking forward to many, many good years of comfort from this new one. Thank you, Air Essentials!

These guys are excellent!!! Others said I had to buy new ... they repaired and it's been working…read moregreat ever since!! Thank you!!