We had the misfortune of getting this company assigned by First American Home Warranty. After…read morewaiting several days for them to come out to unclog a kitchen drain, the technician arrived without the ONE tool specifically needed to do the job. After expressing my dissatisfaction in a survey they emailed, the owner of the company called and proceeded to berate me before ultimately hanging up the phone because I gave him a 1 star rating on Google maps. After waiting almost a week to get our kitchen sink unclogged, before hanging up the phone the owner "Tommy" refused to return to the property and told me to contact the home warranty company to have them send out a different contractor. Absolutely unreal the way this experience turned out to be for what I thought should have been a very straightforward plumbing issue.

This is the second time I used Mid Atlantic. The first time, Tommy showed up in the evening to…read morereview the outside unit and why it's not working, gave me his assessment and showed up the next morning by 9 am to install the part that it needed with a very reasonable price. Best service. I called him couple of days ago to ask for his opinion on replacing my unit. He told me he'll take look first to make sure it's nothing serious and I can't tell you how glad I am to know this honest man. He came by this evening and checked the unit and told me no need for replacement, only refilling refrigerant. I swear by his work ethics and his commitment to help his customers which these are qualities really hard to find nowadays especially in his industry. I really appreciate everything you do Tommy!

I have never dealt with any company like The Repair Shop!!! Tom is amazing-we had another company…read moreattempt to fix my dishwasher....never fully happy with their results......Tom figured out the real issue.....would recommend him to anyone!!!

Tom was recovering from a broken foot & was on reduced hours BUT he came to my house to unlock my…read moreWasher so clothes wouldn't spoil. He unlocked washer but had to order a new "washer brain" to repair washer. Very knowledgeable. When I needed Repair Shop again, I didn't mind the couple of days it took as someone else may have needed an emergency repair. Wonderful people.

Very helpful instructions from the staff Issue was completed…read moreWe were very concerned about the problem we had with our washer, but help that was given to us was very very good

I have used Scott and sons repair for maytag dryer, Samsung refrigerator, may tag washer and stove…read more Just recently a Black And decker refrigerator that just wouldn't work. As always they got things working and hooked up the water to ice maker. They are promp, I usually receive service within hours of call. Their service fee is reasonable. They pleasant and very courteous and I will always call on them for repairs. T. Green. 4/8/26

Updating my review from a few weeks ago. It took a total of 3 trips (and 2 trip charges) before the…read morerepair was truly accomplished, but in the end, Ken did stand behind his work so all's well that ends well. I'll use him again.

We have used Ken's Appliance Service in 2 houses. In our first house we had Ken come out to fix a…read moresensor on a front load dryer. Most recently we called him to fix a Samsung refrigerator. Each time he was responsive and got us on the schedule quickly. His services are reasonably priced and the repair work is done well. I would recommend Ken to anyone needing household appliance repairs.

Fix It Appliance was a breath of fresh air; honest, thorough, and confident in diagnosing the…read moreissue, and his pricing was completely reasonable. I felt so relieved and happy he came out -- you can tell he truly knows what he's doing. I would recommend him to anyone.

Fred, at Fix Appliance Baltimore County, is an honest, knowledgeable and kind specialist in…read moreappliance repair. I know nothing about refrigerators and felt vulnerable about trusting the opinion of someone I've never called before. Fred was professional, thorough and very well priced. He showed up exactly on time, knew my frig make and model ahead of time, had an arsenal of tools and wore foot booties, investigated the refrigerator thoroughly and gave me a diagnosis and a recommendation. He was at my house about 2 hours and he showed me what was happening with the frig and the problems that were occurring. My frig is 10 yrs old with a leak to a line and he told me I may want to consider a new frig rather than put money into an appliance with diminishing returns. I appreciated Fred's insight and he even gave me some things to consider when buying a new one. Fred knows what he's doing and he cares about the people he helps. I will definitely recommend him to others who want a dependable, honest, knowledgeable appliance specialist who will put the customer first. I recommend him highly. I also felt good about supporting a local business rather than calling a larger manufacturer's technician who has a loyalty to the company and charges significantly more for a diagnosis'.

We had a great experience buying a dryer from here when ours broke. They were friendly, easy to…read morework with and we were able to get a great price on it! We plan on using them for our appliance needs in the future. They also offer a warranty that we were able to use to have them come service a squeaking noise we needed fixed. 10/10 recommend!

Our refrigerator was going to have to be replaced. To avoid it going out in the middle of the…read morenight and lose food, we went to JNB Appliance. They had a wide variety of used appliances with a 30-day warranty. We chose one and they delivered. We had to take the door off of the hinges to get it in the backdoor. They were patient and helped to get it in. After two weeks, there was an odor in the refrigerator that was permeating the food. We did some research and found out that, if a refrigerator is allowed to set with spoiled food in it, the odor is absorbed in the interior walls and cannot be removed unless it is cleaned with bleach when the odor resurfaces. We did not care to have to do this. We contacted them and they honored the 30-day warranty. They took the refrigerator and refunded our money. We decided to splurge and purchase a new one to avoid any further issues with a used refrigerator. We appreciated their working with us.

I can't say enough about Will Air and will recommend them to everyone I know in the area…read more I called on recommendation for a dryer duct extension to allow my new Washer/Dryer combo to be installed. Sherry was great and in the end had an appointment set up for me for the same day, and after work! Rob Will, the founder of Will-Air was there at 5:30, as agreed. I found him to be professional, very experienced, knowledgeable and best of all honest and moral, which is hard to find these days. In the end, he wasn't able to do the duct extension and spent a considerable amount of time explaining why it won't work and trying to find work-arounds. Then he spent even more time helping us to find storage possibilities, as this washer/dryer combo installation was going to give us a considerable amount of much needed space for storage. I highly encourage everyone to try their services.

LJ was great. He helped handle the electric for a basement finishing project and also helped…read morediagnose an issue with my old breaker box. He is professional, courteous and went out of his way to help me. I highly recommend.

I was changing my water heater from fuel to electric. Only had 110V and needed 240V. Jimmy was…read morequick and very professional. He was able to pull a new line for the new water heater quickly from the complete other side of the house. 100% definitely recommend.