Brought my middle school daughter in for a sports physical the day before volleyball tryouts…read morestarted and they got us in within 15 minutes.. The doctor was friendly and well humored with my 13-year-old daughter and did a thorough job and sauce on our way! Friendly and kind service. Highly recommend.

Very fast, patient and caring staff! Helpful and I feel like my daughter received good careread more

They seem to be pretty good I was in and out they were very very concerned have excellent…read morerecommendations I will go back if I had to!!

Staff was immensely kind, warm, welcoming and sweet. The staff was extremely kind to my son & even…read moreoffered a popsicle to him as soon as we got to our room, knowing his throat was sore before even diagnosing the problem just for comfort. Offered a great sense of humor, a thorough and quick exam. Made sure to let us know we were cutting it close to pharmacy closing hours and made sure we had a paper copy of the prescription just in case it lagged in the pharmacy system to ensure we got what we needed that same night. We have been here a number of times now, and it is always the best experience. I called prior to our visit to ask about out copay and was audibly concerned and stressed, and the receptionist reminded me to take a deep breath, and let us know they'd get us taken care of before we even stepped foot in the door. If you're a local, this is the place to go for non emergency medical needs, 10/10.

Needed stitches and went to the urgent care they said they were open 7 days a week and 8-6 every…read moreday and they were closed when I needed to go, and the front doors were locked and no one would answer the phone.

Long story short - they're awesome here. I came down with…read morewhat I thought might be a cold or the flu and went to the Waterville Urgent Care. If you've been to an urgent care or med check you know there's normally a lot of waiting and it's not a great experience. This was the complete opposite. I walked right in and they were able to see me immediately. The physician's assistant came in within a couple of minutes and was able to get me the care I needed and I was out of the door in 20-25 minutes!! And this was my second time coming, as I had had the same type of experience the first time I went to their location about a year ago. I sort of feel like I hit the jackpot having this type of immediate care so close to home. Within an hour I was seen, listened to, prescribed medicine, and headed back to bed. Thank you Raelynn and the rest of the team for making it so easy!

Always get great care and Dr. stegmeir is always helpful and knowledgeable. The place gets busy but…read morethey do their best to accomodate everyone in an orderly manner. I would recommend the Family Medical Center

The doctors and PAs that work there are amazing. However the front office staff are always…read moreunfriendly or just rude. I've never tried to call there without nearly an hour wait on the phone and today I was on hold for an hour and 45 minutes!! Especially when the last 45 minutes the recording said that there was "ONE person ahead of me ". I've been trying to get in touch about my prescription which is vital to my health. If they are that busy than might I suggest hiring at least another person if only to answer calls? They have been this way for the couple years I've gone there and only seems to get worse. I'm exhausted and STILL have no answers about my prescription!

Dr. Alo and his staff are amazing. When I called to schedule an appointment they wasted no time…read moreand let me come in right away. Very professional and caring.