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    Reliable Maintenance

    4.6 (9 reviews)
    Open 7:00 am - 5:30 pm

    Services - Reliable Maintenance

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Grout cleaning

    Re-grouting

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    2 years ago

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    7 years ago

    I have been a customer for over 20 years. I wouldn't trust my carpets,rugs and upholstery to anyone else.

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    Value Discount Flooring

    Value Discount Flooring

    (16 reviews)

    They installed lvp flooring in my kitchen and entry. They did a fantastic job. They are really easy…read moreto work with and my floor was installed within 2 weeks. I'm very pleased with my experience.

    Well, this company seems to be a 1 star or 5 stars, nothing in between. Unfortunately, we got the…read more1 star experience. It started great when we stopped in & spoke with Tony about redoing our kitchen floor. Picked out what we wanted & scheduled for Tony to come out 2 days later to measure & provide an estimate. The estimate was emailed to us by the end of the day. The price was a little higher than another we received, but like others, got a good feeling from Tony so we accepted it and paid 1/2 for the deposit. Told the remaining amount was due when the job was completed. This is when things began to unravel... Scheduled the install (which was to take 1 day), were told they would be out b/t 9-10am. 2 of the 3 young men arrived at 10:30 am. I was told the lead, Jeremy, was running late. Apparently without a lead, the other employees are just paid to unload the supplies, work at molasses speed & take multiple cigarette breaks. When Jeremy did arrive, work actually began to happen & they busted out the job. BTW this was a "floating" floor, so they did not have to rip up the old one, just install the new one over it. As their work day ended, I was informed that the transition strips were backordered, but they would have them in a few days and would call us when they arrived. Because the job was not complete, I chose to not make final payment in the thought-we won't be a priority if they've already been paid in full, which Jeremy agreed with. After no call for a week, I called them to inquire about the strips. I spoke with Kathy (office manager??) who informed me that the strips had come in, but they weren't happy with the color & sent them back. OK, but why not call & let us know this??? Another 2 wks. pass with no communication from VDF, my husband called to check the status & was told they were in & scheduled for them to come out a day or 2 later to install them. Again, why do we need to call them??? Jeremy & another young man arrives when scheduled & shortly after informs me that they didn't send him with enough strips to complete the task. This is where things really get to the point when you have to wonder how this business is still open.... Jeremy tells me that they are going to go back to the shop & check to see if there is more available. If not, he personally will drive out to their supplier (I believe he said it was in Elk Grove Village) and get more so that he can finish this job today. I asked him to have someone call me when he got back to the shop to let me know if I was waiting for him to come right back or if he indeed had to make the trip to the supplier & I could go into work and get some things taken care of. After no phone call & no return of them after 30 min (the shop is 10min. from our house), I left & went to work. Probably another week passes & I get a call to finish the job. Jeremy arrives (on a Friday) & is unable to install the strips b/c of issues with the track & thickness of our carpet. He tells me that he needs to get strips of wood to install under the track to lift it higher. He tells me that he will return that evening at 5:30p.m. and leaves a small mess of material on the kitchen floor where he was working (the strips, carpet strips that he removed, etc.). Now, I know you'll be surprised here...but, he didn't return that evening, and again NO PHONE CALL! 2 days later (Sunday afternoon), he called & asked if he could come out & finish the job, which FINALLY happened. I was out of town, and my husband was on the phone when he was finished. My husband, obviously as frustrated as I have become with this, told him he was busy with the phone call & would stop in during the week to finish payment on the invoice. A week passes & got busy with life & our business and hadn't gotten over to the shop to make that payment. And yes, wanted to make it in-person to discuss our unhappiness with the service we received. In a matter of 24 hrs. we received a total of 5 phone calls from Kathy at both our business & home requesting final payment. 5 PHONE CALLS IN 24 HRS, beyond insulting! Especially, when we didn't receive 5 phone calls from this company in the 5 WEEKS it took to finish a job that was suppose to take 1 DAY!! We will never do business with this company again, I'm not sure I've experienced such unprofessional & subpar customer service from a business.

    Anderson Flooring & Tile - Gorgeous backsplash

    Anderson Flooring & Tile

    (12 reviews)

    Our last overall experience with Anderson Tile wasn't good. Quoting was confusing and not…read moreaccurate. Items like tile color and line items were not quoted correctly and had to be redone. While the employees were friendly, communication was poor. We stopped receiving responses from Anderson Tile and found out that this was because the employee we were dealing with left the company. Scheduling wasn't good. The Anderson Tile team did not follow through with the dates that were originally provided to us. Overall installation was fair. There are small areas where caulk is missing around the limestone installed. Some tiles were damaged or defective after install. We were ok with filling those damaged tiles in with mortar but this lessen our opinion of the overall job. Care for our home was poor. The floor area around the fireplace was not covered properly with the end result being minor scarfs and scratches on our wood floor. The leftover mortar used on the fireplace was dumped on the sidewalk leaving it stained. Anderson Tile did come out to clean up the sidewalk but the owner never responded to our concerns about our wood floor. Unfortunately I do not see us using Anderson Tile again after this experience.

    If I could give this place less than 1 star I would…read more Had our bathroom remodeled and the workmanship was sloppy from tile to drywall to painting and so on. They damaged the trim and acted like it was no big deal. The owner doesn't seem to care as he thought all of the sloppy work was good enough. Big mistake in hiring these clowns.

    Partner Construction

    Partner Construction

    (2 reviews)

    Worked with Patrick on a remodel job in Antioch. Gave him the price for the repair, he agreed and…read morewe did the work. All was fine until he decided not to pay the invoice. This has been going on for over 5 months. When he did accept a phone call he said he was in a bit of a bind and would make an effort to get the bill paid. Told him that I would work with him in any way to help him out and now he refuses to answer calls or reply to E mail. Stay away from contractors that don't pay their bills!

    Patrick and Chris were recommended to us by Rob (owner of High Caliber Electric), as we need some…read morecarpentry work done on a house that we had just purchased. The scope of the project grew as we realized that we needed more things done in the house before we could move in, which included: installing several interior and exterior doors, removing and reinstalling a built-in set of drawers, installing and fixing flooring, removing a built-in wet bar in the basement, doing some work in a bathroom so we could put in a new vanity and bathtub, removing a wall between two rooms so one could be turned into a walk-in closet, making a small alcove into a closet, stripping down a door to be refinished, making shelf supports for our long pantry shelves so they don't bow from the weight, and helping fix a basement leak that was due to the prior owner not properly fastening his deck to the foundation. I am sure there some things I am forgetting, but the bottom line is that Patrick and Chris were always up to doing what we needed done. They were on time, professional, friendly and easy to work with. Patrick was great about providing quotes for all of the work, and had very reasonable prices. In addition, when I needed a contractor for something that he couldn't do, he knew someone in the area he could recommend, and those recommendations (of which there were several for: roofing, plumbing and tile work) worked out great. My wife and I appreciate the great work that Patrick and Chris did, and would highly recommend them for any type of construction project - whether it's big or small.

    Reliable Maintenance - carpet_cleaning - Updated May 2026

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