Top notch local business. Good customer service high quality product! I had an issue with a double…read morecharge and they graciously took care of it.

After wasting a good chunk of my time at Lowe's trying to get my window fixed, the "window pro"…read morefinally did something good by referring me to Russell's Glass & Mirror. I guess he wasn't completely worthless. Two panes of glass had been shattered on my bottom bedroom window sill, and I brought in the entire piece to Russell's. It's definitely a small location where you just kinda walk into a couple offices to get help. I had everything with me, and the lady I spoke with measured everything and quoted me a price in about 5 minutes. She said they'd have the window back to me in about a week and that they'd call me when it was ready. 6 days later I get a call that it's ready for pick up. For $77 they replaced both panes of glass and put everything back together so I could simply slide it back into the gaping hole in my window and secure it in place. Voila! I had a great experience with Russell's. Everything was perfectly measured and fit back good as new. It's really nice to rely on great local businesses to help ease your mind and make life a bit easier after something as nerve racking as a break in. Also, love that they got it to me in less than a week! For something as important as a replacement window in a house when it's 3 degrees outside, that's pretty spectacular. Note: they are open 7:00am to 4:00pm, but give them a call; they often have people staying late if you need to go in for a pick up or drop off.

Superior roofing was phenomenal in every step of the way for this single girl needing some help…read morefrom a reliable company that can give me superior service from start to finish. I trust that they gave me an excellent quote saved me money charged my insurance and made it feel that they were easing my stress every step of the way. I appreciate the fact that the owner was so kind and genuine during this process. It made me feel very comfortable because it's a very scary experience getting a new roof..

I called superior roofing to check options for a leak that I found. Mark came out the next day,…read moreinspected things and took pictures. I was happy with what I heard once he was finished and he told me to expect his quote via email. However, I never received it! I called, left voicemails, and still nothing over a week later. Being ghosted by a company when you need help is a terrible feeling. There's no way I could recommend this company.

Fantastic service. Pricing was unbeatable and staff was very knowledgeable and friendly. Our…read moreinstaller, Zsa Zsa was on time, polite, and a very enjoyable larger than life personality. Would highly recommend John and the guys down at BBC. Doug Franklin TN

Brentwood Blinds has poor customer service and does not stand behind their product. After they cash…read moreyour check, they want another check or they will never return. My issue was with replacement of plastic pulls- I hope no one out there has an actual structural or mechanical issue with shades installed by Brentwood Blinds! This company installed blinds in our bedroom. I ordered, chose fabric, and they installed fabric roman blinds. The whole point was to make our bedroom dark (south and west exposure), because I can't sleep with light in the room, which of course I made clear to them The blinds are beautiful, and the installation process was fine, but there are gaps all the way around all the windows. I called to ask about it (they installed during the day...) and they told me it's unavoidable because of the size of the window and the fabric I chose. COULD THEY NOT HAVE TOLD ME THAT WHEN I WAS MAKING MY SELECTION??? But no, they didn't mention it before they installed, which IMO means they knew it would happen and didn't tell me, or were making excuses. *Note the gap at the top in the photo!! So I have had to live with the semi-darkened room even tough I paid for Hunter Douglas blackouts. Fast forward 2 years, and the pulls start breaking, so my husband calls to ask for replacement pulls since they are Hunter Douglas and under warranty. Yes, the pulls are free from Hunter Douglas, but you have to pay for a service call on your almost $5000.00 shades because Hunter Douglas supplies free replacements (we called and they sent them) but we need more cash. 3 stars for the fact that they did deliver HD blinds, which they didn't make, but the actual installation of the blinds they should have told me not to get was fine. In fact, going up and changing it to 2 because good installation is not enough. We all pay up for service! I can get Hunter Douglas at Home Depot! I think.... So, I now need blinds in my kitchen because there are new owners next door, and I will go with Classic Blinds, a well respected shop here in the Nashville area. BTW: when we called Hunter Douglas and told them we needed new pulls and our local dealer wanted to charge *well over* $100.00 (pushing 200$) for "coming out to take a look" before replacement, Hunter Douglas said that was ridiculous and sent us replacements direct. Brentwood blinds has poor customer service and does not stand behind their product.

Matt is a great guy and he and his wife run the BEST trash and junk removal service in Brentwood…read moreand the surrounding area. I personally trust him with all of my needs, even when I am not at home. I've been using Matt for years now and could not think of a better person for any junk removal job, large or small. He is honest, timely, and very respectful. If you have a removal need, or even a giant pile of crap in your yard like I did, call him immediately! ​ He started out small, with one guy and one truck, and has grown his business into a very reputable and excellent removal service. Do not go to anyone else!

I found Matt through a Nextdoor referral. I'm so glad I called him to help me get my home ready…read morefor sale. Matt has performed several jobs for me both large whole house cleanout and large appliance removal. He is tireless. Don't get ripped off buy the franchise guys. call Matt first and you will be fully satisfied. Here's his own online statement: Matt's Haul It All Introduction: Hello. I am the owner of Matt's Haul it all. We specialize in junk removal however we also offer moving services, landscaping services and small handyman jobs. We strive to provide great customer service and will do everything we can to make sure your completely satisfied. Why lift a finger when we can do it for you. We can handle anything you may need done ranging from storage shed removal, swing set removals, estate and rental eviction clean outs. we are able to put your swing sets together or any thing else you made need assemble. No job is too big or too small with Matt's haul it all. lime I always say why life a finger when I can do it for you

We purchased a one year-old home. We wanted to change the hardware on the existing barn door. Lance…read morecame out and was very professional. Did a great job getting everything changed over to the new look that I wanted.

I can't say enough about how truly pleased we are with our new Tennessee Barn Doors! These…read moregentlemen are true artisans who use gorgeous locally milled, renewable Tennessee wood products. My wife and I visited their shop here in Franklin to observe their manufacturing process. Unlike mass-manufactured barn doors sold in big box stores, these custom-built doors are steel reinforced to inhibit warping. They're quite reasonably priced and installed by EXPERTS with years of experience. And they look stunning when installed. I give them my strongest recommendation!

My garage door suddenly wouldn't open today, so I went to Yelp and described my problem, trying to…read moresend it to a particular business that had high reviews. Yelp sends it to other people too, and within just a few minutes, Grant at G&H Garage Doors contacted me. I went and looked at his profile, and he didn't have many reviews, so I planned to go with another company just to avoid potential problems. I was impressed, though, with how quickly he contacted me and how professional he was in his interactions with me, and I wondered if I should have given him a chance. I waited for a couple of hours, and the company I was hoping to work with hadn't reached out to me. I felt good about Grant - he seemed like a true small business owner... very motivated and ready to work hard. So I took a chance and called him, and I'm extremely glad I did. He came here immediately, he fixed my garage door, and even taught me how to take care of it so that I wouldn't need to call him again for a long time! Now that's service. In this age of corporations and planned obsolescence, it was really refreshing to have someone like Grant come along and do a great job, then try to help me not need to hire him again anytime soon. I described a problem I was having with my garage door opener and getting the one in my car to work with it, and he just fixed that too while he was here. I can't recommend Grant highly enough. If you have any doubt because of the lack of ratings on his Yelp page, rest assured you will be happy you hired him for your garage. He was extremely knowledgeable, and I couldn't find even one thing to complain about. Thanks, Grant p.s. The first company I reached out to still hasn't contacted me as of this review.

Grant was AWESOME! Totally recommend this guy. He gave me the price quotes over text right up…read morefront and it was a competitive price. Came exactly when he said he would. I got a link mapping his progress to my house. No hidden fees. And he was very thorough with the whole job . Done in under an hour. Super nice guy and very professional. I hope he stays in business forever because I'm not calling anyone else. Excellent!

I brought my oval coffee table to this company in September to get a quote for a glass top and…read moreplaced my order in early October with very clear, specific instructions, which they confirmed. When the original order arrived, they didn't even check it. Fortunately, I asked them to place the glass on the base and send me a photo before I came to pick it up. That's when I discovered the glass was ordered incorrectly and was too large, exactly what I had asked them to avoid. They acknowledged the mistake immediately and told me they would reorder it. That was over three weeks ago. Since then, I still cannot get a firm date of when the corrected glass will come in. They send occasional emails saying they are "working on it," but there is never any real information, no timeline, and no resolution in sight. When I expressed my disappointment, I received no response at all. This entire experience has shown a lack of thoroughness, communication, and customer care. I would strongly recommend taking your business elsewhere. What a disappointment.

We've lived in Franklin for 28 years and have used Lewis Glass for…read moremany projects. They always do a superior job for me. Last week I took bookcase cabinet doors, to their shop, for glass to be installed. Tommy Gatlin was so accommodating and professional! The job was completed when promised and the cabinet doors look great! Thank you Tommy! Betsy Priddy Franklin, TN

i used an interior decorator for my house & she works with Classic Blinds and Closets all the time…read more She always works with only the best. And they were the best! Scott came out to my house and helped me decide on the perfect choices for several window shades, a door shade and a closet island that was custom made. He had so much variety for me to choose from, in different styles and price ranges. Then the installer Glenn did an exceptional job. Above and beyond! Everything was installed perfectly! Both Scott and Glenn are extremely nice to work with and very knowledgeable. I highly recommend!

Excellent customer service. Glenn, who installs is amazing and makes sure your job is done…read morecorrectly! Best prices possible. Dont waste your time or money going anywhere else. Highly recommend! Living in downtown condo...wall of floor to ceiling windows now with perfect blinds.