I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my…read moreexternal hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful! I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!!

Always the best!!! Erik has helped me with a number of technology issues around my home. From…read morehelping me set up a smart home system to navigating the new Microsoft Outlook, he has been absolutely indispensable in keeping my systems up, running and completely hassle free!l Additionally, his pricing is competitive and an excellent value for the detailed services that he provides! Erik, thank you! I cannot appreciate you enough!!

We've used Eric for our personal and business computers for several years and he's amazing! He's…read moredone complete setup of computers and printers and repair work for us when needed. He responds quickly when we've had any problems, and has always been able to get us up and running quickly.

MrGadget.com was hacked! Malware was installed. Google locked out visitors trying to access my…read moreWebsite. Oh, NO!! Shortly after discovery and anxiety over what had happened, I received a call from someone representing iLockout! I learned later that they found I had a need for their help because their software searches Google looking for my problem, no matter the size of the Website. An unconventional introduction, yes, but through pleasant conversation and my looking for anything bad about them (nothing found), I agreed to let them help as I had no idea what had happened and what to do to fix it. All was explained in greater detail because I really wanted to learn about this new scourge. Hey, I'm Mr. Gadget® who reviews and reports on consumer tech, and not a Webmaster, though I post all my own stuff. In short order, all was well, with ALL credit to iLockout, a company at the forefront of the (sadly) burgeoning business of fixing and continuous monitoring and protecting Websites from such malicious attacks. I've since vetted the company more fully. You know I'd never steer you wrong. MY reputation is also on the line here. Take it from me, they ARE the real deal. No one can fully protect against so-called Brute Force attacks, as one example, wherein bad guys bombard sites, attempting to break in and then plant their nasty seeds. iLockout recommends how to do a better job at protecting one's online presence. They can also do all the fix-it work for the client. Just as no one with any sense would operate online without anti-malware software, it is now time to protect one's Web presence in similar fashion. I am extremely satisfied with their service, for which they asked no up-front payment. I am pleased to recommend, make that URGE others to seek their counsel proactively. Talk to them BEFORE the need as prevention is lots easier than what I had to do, essentially shutting down and doing damage control. With their help and your participation (unless you want to turn it all over to them), you just might be saved from such heartache.

Three months ago I received a call from Brady at iLockout, telling me my website had been hacked…read more Several things went through my mind when I received this call, one of them being "would the hacker actually call me and offer to fix the site he hacked?!" After spending another 5 minutes on the phone with Brady I realized I was being paranoid. There are millions of hacked websites out there at anytime. Plenty of business! Anyways, these guys are great. They answered every question I had and kept me informed every step of the way. They said they would have my site off of the blacklist within 48 hours, but it actually took them less than 24. (I realize this is out of their control as Google deems when you get off but still.) Come to find out, not only do they disinfect your site, they protect it as well! Every fix comes with a year of security (daily scans of your site). They also offer up a vulnerability report to show you how they believe the hacker got in, and offer suggestions to beef up your security. Overall, I was extremely pleased, and rather lucky that these guys actually CALLED ME. I am the Marketing Director for a company that rents large digital displays to events and one of our main strengths is our internet presence. We CANNOT afford to be down for even a few days! I am guessing if you're reading this you had your suspicions as well. Stop being paranoid and let these guys do what they do best!

Seriously the best experience I've ever had buying an electronic, well maybe buying anything for…read morethat matter! I walked in, was greeted immediately, told him what I was looking for and my budget (was hoping to buy a used older gen iMac for my start up business. He sold me exactly what I needed and nothing more and I was in and out super fast! Next day I came to pick up my computer and again was greeted and received my computer right away. So incredibly happy with my purchase and the value I received and also to know I have a reliable and honest computer guy now! Thank you for being awesome

Had a 2019 iMac with 1TB SSD and I5 that crashed. Replaced it and explored getting the SSD out…read morewith other vendors before eWasting. Some vendors wanted $100 to $150 for any removal of the SSD Apple Fix Pros gave me options for data retrieval or creating a supplemental external HDD for booting, or simply removing the SSD for $5 for battery and eWasting the hardware.. Excellent service.

Absolute Confidence Expert Diagnostics; Fast, Friendly -&- Experts who are Eager to Help to get…read moreYou back into Service ASAP~ You Need Check Nowhere Else(.) /

Great customer service. Very knowledgeable. Great price. Trustworthy.read more

I called Brian about an issue with my bfs laptop which he was using specifically doe music, he knew…read moreexactly what the issue was and assured that it was easy and that he could take care of it, no problem. He was available immediately, we dropped off the laptop and it was ready within a few hours as promised. The hard drive took a flop and it needed a new one, the price was extremely reasonable and Brian was efficient, professional and knowledgeable. Great customer service. Glad I found him through Yelp. Highly recommend!! Thanks again Brian!

We have been working from home lately due to the circumstances and it seem as though nothing on the…read morecomputer has been working correctly. We had Brian come out to diagnose the issue and he was knowledgeable, fast, and affordable. So much so that he got in conversation with our son and correctly addressed his issues with his computer and eventually came back for another appointment and built him a brand new computer. I am certain you will not find a better technician to fix/upgrade your computer. STOP READING AND CALL HIM ALREADY!

I purchased a brand new SD card reader for my laptop, and it ended up corrupting the files on 2 of…read moremy SD cards to where it said I couldn't retrieve them. I tried one computer place in Roseville that claims they specialize in data recovery, but was told "your files are corrupt, sorry". I decided to give Konicom a try, and they were able to get me ALL of the files, and it only took a day and a half! I was happy with their service and efficiency. Hopefully I won't need them again, but if I do, I will definitely be returning

Computer runs the world, so of course my computer crashed. I took the laptop to get it fixed…read more They quoted me at $120, so I said fine because all the other places charge about the same price. Next thing I know, I got a call about recovery data from my hard drive for $1000! On top of that, I got chared a $45 diagnostic fee. Are you kidding me?! So I went back there to grab my stuff, and decided to see if they can lower the price. I started to talk to the owner (chinese guy named Brian or Ryan) about my problem. He was a slick talker (must of been a salesman) and started going on and on about scratching noises. Of course, not knowing anything about computers, I said yes. The data recovery took over 2 weeks and I got nothing! I took matters into my own hands and did some research online. I went and bought a SATA to USB drive. I plugged the hard drive to the SATA to USB drive, plugged the USB to my computer, and made it my secondary drive. All my data showed up! My recommendation: if all else fails and you have to go there, watch out for the owner Brian or Ryan. Don't let him fool you into purchasing over priced services you don't need. Watch them diagnose your hard drive first before you make any final decisions. I GOT RIPPED OFF!!! These are their prices. It is better to make inform decisions than get ripped off! http://www.nodata-nocharge.com/DataRecovery_PricingGuide.asp?submenu=1

While on a business trip, my laptop was water damaged, and I needed a bunch of family photos and…read morefiles recovered from it. We worked out a time that we were both free, and they picked up my laptop and were very transparent during the entire process. A new external drive was included in the price, where my old files and even deleted files were transferred into and dropped back to my house. The files we got back were priceless. I couldn't even imagine if I had tossed the laptop, thinking it was water damaged, and lost all the pictures and videos on it.

They start out with a low estimate, but when they get the product to recover the data (pictures),…read morethe price jumps tenfold. When I declined and asked to have it sent back to me, the price suddenly dropped to a reasonable amount. The finished product was well done, and I am able to move the pictures to a new, safe location. This part of the process was worth the money. Their sales gimmicks, not so much. My first concern was when I dropped off the drive at a local "drop office." This business appeared to be a competitor and offered to do the work under the table. That was sort of creepy, and warning bells were going off in my head. Be careful what you send.