Here's a polished Yelp review you can use: I accidentally broke my laptop screen and went in for help. They quickly ordered the replacement and handled the installation for me--completely painless from start to finish. The whole process was smooth. The only downside? I had to pay (LOL). If you have any computer needs--repairs, refurbished computers, printers, etc.--don't hesitate to check them out. Great service and very straightforward experience. 4 stars = communication re job done ready to pick up-I had to call. read more

Excellent service always! They have the knowledge and expertise to fix anything! They also have many products in house for computers. I purchased a laptop there at a very fair price. read more

We have been customers of PC Solutions for many years. They revived our old Windows 10 PC numerous times, but it was finally beyond repair. Jeff and Owen have been really helpful, and Jeff just built us a new custom desktop PC. He moved as much as possible from our old unit so we haven't had to do a lot of software reloads or searches for the programs that we use daily. It's been so much easier than buying a computer at a big box store and starting from scratch. So far it's been a pretty stress-free transition. If you want answers to your computer questions or need to purchase something computer-related (new or refurbished) don't hesitate to check out PC Solutions! read more

These guys were lifesavers to me. My Frenchie jumped up next to me while I was working on taxes, and for some unknown reason bit the corner of my laptop that was open on my lap. I thought the whole system was affected because everything was a scrolling and flashing blur, but when I took it into PC Solutions, they assured me it was just the screen that had been damaged and they could fix that after getting a new one. Owen was great with communication, keeping me updated on the progress and they actually completed the repair sooner than expected and at a reasonable price. I definitely recommend them and will take future business to them as well. read more

Computer repair Sadly my less than 2 year old HP laptop stopped working would not boot up. I took to my usual guy no names mentioned told me would be $300-$400 to repair. Seemed crazy as not that old. One of my friends told me about PC Solutions took in to them diagnosis for $40. Repair was $150 and they credit back the $40 if they repair. Jeff and Owen are very nice, professional and reasonable. My be my new GO To for sure. Thought I'd share as I see many posts for computer repair. Locally owned and operated always nice to give locals our business! They also sell new and refurbished computers, printers, etc. https://www.pcsauburn.com/ 1249 Grass Valley Hwy, Auburn, CA 95603 Phone: (530) 885-6260 read more

We have had 4 computers repaired and upgraded here. They do great work and explain everything.

So, this place contacted us and got the computer working again, so we really appreciate that. They did the right thing.

They came to the rescue when my computer finally died and I was able to get a used/rebuild one that is working great for a very reasonable price... plus they are very nice computer guys and didn't make me feel lesser than:) thanks read more

Very knowledgeable and helpful. They took time to explain what they would do and what to expect after the repairs

PC Solutions is the only place I will take my computer for repair. Jeff is honest, straightforward and fair. I recently got a new PC and Jeff transferred everything over from the old to the new. I've had the new PC now for a couple weeks and everything has worked perfectly. Not a single issue. I'm a repeat customer and I will be back again. Highly recommended. read more

These guys are a special group of people. They have bent over backwards to take care of my son's PC build. When some of the parts I bought were defective they provided their own parts to fill the void. I will be a customer for life. And you should too. Take all your computer needs to these guys you won't be disappointed read more

Fabulous! Knowledgeable! Approachable! Very Affordable! Dependable! Jeff and his staff are, by far, has been the best computer technician that I have had the priviledge to work with. Jeff is accommodating, technicially up-to-date, and speaks to his customers with patience and clarity. I highly recommend PC Solutions in Auburn! read more

Chandler was great and got my computer up and running with speed. It was so slow beforehand. I'm very happy with the work they did and it feels like I have a brand new computer. He also installed a better antivirus program than Norton. I just had to ding them a bit for lack of communication. They need to be better at calling when the job is done. Luckily I live close by and stopped by the store couple of times to check on the progress. read more

Purchased a new computer with PC Solutions. The price was right. Jeff took the time and transfered everything over from my old computer. No way would I be able to do this on my own. Very grateful! Serena M. read more

Excellent service. My laptop died while on the road, Chandler was able to diagnose the problem, order the part, and get me back to work in no time. Everything you want in a computer repair shop. Highly recommended. read more

Took our daughters computer in because after I changed out the power supply it wouldn't turn on. I didn't feel like trying to figure it out so I brought it in..,,,got s call an hour later that it was working. Great service read more

They brought my PC back to life!! These pros know their stuff! Thanks so much for squeezing me in late on a Friday!!! Will never go anywhere else. read more

My experience with this place was horrible. I brought my iMac in to have it looked at for a faint noise that to my ear sounded like maybe an internal fan that might've been clogged. He had my computer for 2 days only to say "I didn't hear the noise, oh and btw, I updated your Os for you". He did not get my permission to do this and then proceeded to gaslight me and the situation in too many ways to list here. I had to sit and hear him blather about "having worked with computers since the 90's" when confronted with this massively egregious error. I run a music production and audio mixing business and this has definitely slowed my computer to where I have projects that just simply won't open anymore. Would give 1/2 a star if I could. Jeff, you ought to be ashamed of yourself. read more

My cat knocked my MacBook laptop on the ground and the screen was broken. I called around Auburn and PC solutions told me they could fix it and gave me an estimate. I brought it in and they had it fixed in less than a week for exactly the price I was quoted. They were prompt, quick, willing to work on a complicated MacBook, and cheaper than I expected! I highly recommend! read more

In the past, I've relied on PC Solutions for repairs for my rig. However, for my recent upgrade needs, I visited PC Solutions and was greeted by Chandler, who provided amazing customer service. He assisted me in determining an appropriate price range and helped me identify the performance that would best suit my needs. I highly recommend visiting this establishment, as the people who work there are very knowledgeable and know what there doing. your in safe hands read more

I walked in, and I was greeted right away by Chandler. He dropped everything to help me, and I really appreciate all the extra help and the extra kindness. read more

This is by far the best customer service & computer repair company ever. My cat sat on my laptop keyboard & turned the screen off. I took it in & Jeff immediately thought of that & pushed the button to turn the screen back on & whaaalaaaa..... immediately fixed, at no charge. Just human kindness, as I like to run my business & treat others as well. I will always be a loyal customer! So nice, thoughtful & kind. Awesome read more

I purchased my first "real computer" from PC Solutions in1990. I have been doing business with them ever since. They build great computers and offer fantastic support. If you want a great, stable computer and reliable service whether it is for personal use or for a business, go see them. read more

I was quoted between 75 to 112 $ to address my issue. Just before picking up my computer I called and asked how much because I was paying with cash. I was informed that the fee would be the higher price. When I picked up my computer I wanted to know what they had found and what they had done for the higher price. At the last minute they started adding some additional additional cleanup programs which they said they would have on my computer already and then instead of giving me simple answers to my questions over explained everything so many times that I had to repeatedly say I get it which added extra time for my being there. So the owner adds everything up and adds another hour on to the pickup price because of how long it took him to explain everything. I refused to pay the additional hour which made the owner very angry and when after taxes were added on I was short 50 cents he scornfully told me pay your bill and would not waive that 50 cents. So I had to scrounge for the additional 50 cents on the floor of my car and at the bottom of my purse. I'm not even sure that my computer problem was entirely fixed as it still runs really crappy. It was by far the worst computer repair experience I've ever had. read more

I just dropped my Dell tower off so nothing has been fixed yet, I'll update once that's done. I have to write a review because Jeff was so incredibly nice both on the phone and when I came in. He communicated very clearly what he would need to do and what the problems might be. He used great analogies so that I could understand what was going on. And I love that he said something along the lines of, "Even a race car driver needs a mechanic, you know how to drive it, I know how to fix it." So far what a great experience. Update: OK Jeff has made a loyal customer of our family. He was able to fix the problem and gave me a ton of great advice on how to keep my computer running smoothly and keep my data safe. The prices were fair and he was quick to get it back to me. I'll be back when I'm ready to upgrade. read more

Great service. Definitely go and check out PC Solutions if you need work done also check them out before going to a box store to buy a new pc. read more

Fantastic repair shop, honest and trustworthy. They built my last system and included a data transfer and 3 year warranty, much better than best buy! They even know their way a MacBook :) highly recommended. read more

Jeff was able to retrieve personal data and photos from my failing portable disc drive. I was worried that I'd never see that info again. He was friendly, efficient, and very capable while being very reasonably priced, too. I'll be taking all of my computer issues to him in the future. Thanks, Jeff! read more

love these damn dudes, they are some of the most fair priced and friendly guys and they know their stuff without a doubt and I can say I don't think I'd ever have a reason to question anything they did with my stuff, super fair and got great vibe going through their place! read more

I had an immediate need and Scott was able to help me. What a relief! Nice guy and got the job done.

I had my power supply unit go out, and had brought it in, they told me it'd be about a week, and it was ready the next week, i will definitely come back, they are very nice, and the cost is definitely a plus, probably $100 cheaper then best buy would of been. read more

My HP Windows laptop was acting up and not opening any of my file folders. So, I took it in to PC Solutions who were very helpful of explaining the process and the potential routes/outcomes. They did the check-up first ($40) and turns out they didn't need to go down the longer route. They were able to fix it and even cleaned-up my desktop, so my laptop loads much faster. I ended up paying just for 1 hour (hour rate is $75). Very reasonable price and a very friendly team! Should my laptop have any more problems, I will be bringing it back to them. read more

Computer broken They fixed it up right and quick Now its not a brick read more

We have been going to PC solutions for years! Jeff and his staff are very knowledgeable and helpful. Often times they will try to walk us through over the phone first what may need to be done to fix an issue, which is a huge blessing. But when we need to take it in to the shop, they always fix what's wrong, and for a reasonable fee. Yep, as long as we live in Auburn, and Jeff is running the company like he does, they will always have our business! Thanks PC Solutions!! read more

Jeff at PC Solutions has done a great job helping me upgrade the computer and related hardware and software for our business. He is good at making the otherwise complicated understandable. I am grateful to have him available when I have a problem. Dick N. - Auburn Business Owner read more

OMG ! these guy are the best i ever found ! honest, reliable, and on time they get done what they say they can do, help with pointers and tips and get the work done on time ! read more

I have been a long-time customer of PC Solutions for years. I'm a freelance copywriter so I live on my laptop for work and without it, I wouldn't have any business! I bought two laptops from Jeff and he has saved me many times between viruses and transferring important data from the old laptop to my new laptop. Their customer service is the best and most people just assume they only do repairs but they are one-stop shopping for all your computer needs and sell both laptops, desktops and accessories. When you call the store with questions, you will always get a live human being and they take the time to really listen and answer your questions. The best computer store in Auburn and wouldn't go anywhere else. Jeff and his team are honest, ethical and are the only computer repair techs I trust in Placer County. read more

Jeff and his staff have always been patient and considerate in trying to resolve my many laptop problems, including, among other things, checking the hard drive and installing Internet security. Jeff is generous with his time and does not always insist on payment for it, which is a very good business practice to guarantee return customers. He has also been honest enough to make sure I could still send my computer back to the manufacturer for warranty repairs, which saved me a lot of money. Although there is sometimes a bit of a line in which to wait for service, it is well worth the wait, as Jeff and his team will make an effort to help you the best they can. read more

Jeff came to my home yesterday to figure out my wireless printer nightmare. I have used PC Solutions for other computer issues and am amazed every time. He is so intelligent and patient. It is so comfortable having an established, reputable business professional come to your home rather than using a service where you have someone new every time you have a problem. It doesn't matter if you take your service and repair needs to them or have Jeff come to your home. You will get the same excellent service every time! read more

Jeff is absolutely amazing! Not only did he help me fix a problem I brought upon myself, he did it at a price I could afford. Being a single mother who relies on this laptop for a living, he really helped me out. FAST. I thought for sure I was going to lose data and time at work, but he made sure that was not the case. AND, while he was working on it, he let me use his machine to complete a task my boss needed immediate action on. I highly recommend PC Solutions!!! Customer service and knowledge at it's finest. Way to go, Jeff!! I'll be sending everyone your way! read more