Fantastic service from Blue Gray Towing! They were dispatched by a service call to AAA, for a dead…read moreAAA battery under warranty. The tech was prompt and thorough, as well as professional and very personable. Although it was late at night and snowing hard he made a trip back to Hagerstown to pick up a new battery, drove back, and installed it, all with a smile. All after having to deal with AAA's nonsense about replacing the battery. I highly recommend Blue Gray Towing, and will definitely use their service again with or without AAA!

Called AAA. Blue Gray picked up the call and I received a text within minutes saying they were…read moreworking on it. An hour later I called dipach and was told 90-120 minutes before I could expect to see anyone. Luckily, AAA has some milestones. AAA called me about 20 min later informing me that they had cancelled Blue Gray and were dispatching someone else that would be here in 30 min. Based on my experience and what evidently others have dealt with based on some reviews here, AAA should consider discontinuing their relationship with Blue Gray. Having a system snag the call when you don't have people available, steals the work from those who actually can take care of the call in an expeditious manner. It's unfair both to the person who is sitting on the side of the road, and the businesses who could use the work and are willing to actually perform the service. These are real people, in a real situation. Please stop gaming the system, and causing others real stress and anxiety.

I would use literally any other towing service than this. All you'll get is some fatass neckbeard…read morebreathing in you ear for 20 minutes just to not know where is own trucks are. also had to pay $200 to go 6 MILES. driver was nice though

Company has new owners and a whole different crew with wreck master certifications they know there…read morestuff and get to you in the eta the promised and great prices they can handle any you need from towing to repair work

said they could fix trailer. yesterday. the didn't realize it would tale longer how…read moreits. 24 hours latet and they batley. even started the job. cocky. foreign owners. mike is nice guy. bit his nom speaking english. mechanics unprofessional stay away

From the owner: Commercial Truck Repair, Trailer Repair, Towingread more

Highly recommended‼ Efficient, quick, quality work, trusted and great communication. Thank you…read moreagain. -Domingo/Clark

This business does not offer 24-hour service in the Hagerstown area. I was locked out of my place…read moreon the coldest night of the winter. I needed a locksmith overnight.

The excellent service provided by Jonathan in a stressful situation was just what we needed. He was…read morekind, caring (to us and my car) and the communication was excellent. If you need a tow this is the place to go to! Highly recommend! excellent value for the money, actually the value and quality of service was worth more than we paid!

Manufacturer emergency service contracted with this company for my disabled vehicle. They agreed…read moreto the job and said they'd arrive in an hour. 2 hrs later, no communication, no show. Called the emergency # back and they had to escalate to get a hold of the tow company. They said they weren't in my area so would not be coming! Then why did you accept the job??? Horrible. The dealer sent another tow who arrived in 20 min and was super helpful.

Eichelbergers towing supports the community of Hagerstown. Thw value they add to keeping a momma…read moreand child safe is priceless. Thank you!

Matt came out to tow my vehicle yesterday. There was great communication. Service was quick and on…read moretime as promised. Matt was very friendly and helpful. I would request him specifically again!!!